Stayed at the end of a memorable Safari. Completely spoiled the holiday. The staff is not adequately trained. The housekeeping is non-existant. The room had the following defects- At least three lights were not working, no fridge or minibar, iron not working, torn towels, the recessed glass shelves in the bathroom missing. Don't seem to believe in turning down the bed at night, had to remind the housekeeping at 10.00 pm, wait 30 minutes and make the bed ourselves! The list is endless. Never expected a Intercontinental to be shabby.
- Official Description (provided by the hotel):
- A haven in the city, this Nairobi hotel is ideally located for business, next to the Parliament building,walking distance to Kenyatta International Convention Centre and the government hub.This hotel is the ideal choice for discerning business travelers boasting an award winning Indian restaurant - Bhandini, a dine by the pool restaurant, coffee shop and bars.Explore attractions close to our hotel whether it is handmade African artifacts at Maasai market or the beautiful Nairobi National Park. ... more less
- Reservation Options:
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- Also Known As:
- Intercontinental Nairobi Hotel Nairobi
- Nairobi Intercontinental