I recently stayed at the Nairobi Inter-Continental. The staff was welcoming and helpful. The advised safely enjoying the area. The restaurant were great.
The Spa is in need of a complete make-over. It is poorly appointed. There were not towels in the shower area. The massage tables did not have a head support. There was not music to mask the noise of the machines in the gym. The floors were slippery and there were no robes forcing one to walk through the gym in a towel wrapped body. The massage therapists were good but, challenged with such a poorly appointed spa facility. The steam-room benches were covered in mold and mildew. Any inspection by the health authorities would shut this spa down. The gym employees did not down machinery after users.
The rooms were not clean. bedding was soiled. It took four hours for the management to give permission to the staff to change the bedding. Curtains were also badly stained and filthy.
- Official Description (provided by the hotel):
- A haven in the city, this Nairobi hotel is ideally located for business, next to the Parliament building,walking distance to Kenyatta International Convention Centre and the government hub.This hotel is the ideal choice for discerning business travelers boasting an award winning Indian restaurant - Bhandini, a dine by the pool restaurant, coffee shop and bars.Explore attractions close to our hotel whether it is handmade African artifacts at Maasai market or the beautiful Nairobi National Park. ... more less
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- Also Known As:
- Intercontinental Nairobi Hotel Nairobi
- Nairobi Intercontinental