Having travelled throughout the world for the last 10 years as a UN representative, I've been very lucky to stay in some amazing hotels and be given 7 star service by flight attendants, hotel staff and other valuable people I have come across in my travels.
None however, can equate to the Concierge at the Intercontinental in Nairobi. If you have the fortune to come across "Jacob" to the right of the main entrance, then your journey is bound to be exponentially enjoyable.
This is someone who takes service to the next level. An absolute asset to the Hotel and a genuine and phenomenal human being. Without going into detail, he made himself available numerous times to provide me with service from finding ATM's, buying gifts for family and arranging transport (often to remote and difficult places).
As someone not frequenting review websites, this guy forced me to sing his praises. I hope to Nairobi in two years and see him as the new General Manager. Well qualified I feel.
A great bloke and a brilliant service provider.
- Official Description (provided by the hotel):
- A haven in the city, this Nairobi hotel is ideally located for business, next to the Parliament building,walking distance to Kenyatta International Convention Centre and the government hub.This hotel is the ideal choice for discerning business travelers boasting an award winning Indian restaurant - Bhandini, a dine by the pool restaurant, coffee shop and bars.Explore attractions close to our hotel whether it is handmade African artifacts at Maasai market or the beautiful Nairobi National Park. ... more less
- Reservation Options:
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- Also Known As:
- Intercontinental Nairobi Hotel Nairobi
- Nairobi Intercontinental