its my first review with such mixed feelings. Let's start from the security which is of outmost importance. Security is very good and it feels secure. Passing the security you are arriving at the lobby reception which is a big area with old but descent furniture with a nice coffee shop. Generally very good. The receptionists are excellent and professional and ready to help you.(I almost fall in love with one of them). Now going to the room was a mixture of feelings. Spacious room but VERY OLD bath with torn Toilets and black fungus on the walls. It doesn't feel clean even if it is. The bed is very uncomfortable. It's not hard but it's just old and overused and lost it's form. The wifi is just a disaster. Every 4 min it kicks you out and you need to log in again and again.(even now while I pressed to submit the review it dropped out and I lost everything so I'm rewriting.) The hotel has 3 restaurants. The indian restaurant which has an amazing food and very polite waiters. In its negative I add the fact that on the 1/Feb/14 Saturday I invited a friend over for dinner and they informed us that the restaurant will not open because it didn't have enough reservations. I find it unacceptable for a 5 start hotel to close It's restaurant especially when they advertise it so much on their website. The international cousine restaurant has good food but it takes 50 - 70 minutes to serve you the food. But the employees of the restaurant are so polite warm and friendly that it compensates.i went 3 times and all 3 times the order was late. Now the outside bar it's an amazing pool bar with an exotic ambiance and excellent employees that makes you feel like home. They also have a barbecue at night and it really worths! The cook at the bbq is also amazing. If it wasn't for the nice polite employees of the hotel I wouldn't give Average rating but poor. You don't expect an Intercontinental in such bad shape.
- Official Description (provided by the hotel):
- InterContinental Nairobi has for years been an oasis of luxury for business travellers as well as those who want to experience the wonders of Africa. The Parliament buildings are a short stroll away, Kenyatta International Convention Centre is right next door and Nairobi National Park, Museum Hill and the Elephant Orphanage are within easy reach. ... more less
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- Also Known As:
- Intercontinental Nairobi Hotel Nairobi
- Nairobi Intercontinental