I was stayed at the Intercontinental Nairobi for 1 week in early April 2011. I am a Gold Priority Club Member and Intercontinental Ambassador. The staff were very friendly, efficient and helpful as you would expect for the price of the room. The Hotel was typical of the Intercontinental look and feel although the room slightly smallish compared to other rooms I have stayed in elsewhere with the chain. The food is fantastic and should be at those prices. I recommend they Kenyan dishes. Very tasty. Room Service has an extensive menu from Italian, local, Inidan and others. The 24 hour internet will cost you an arm and a leg @ USD $26 for 24 hours which is highway robbery. The wireless was not reliable so cable/LAN was used for the most part.
MY MOST NEGATIVE EXPERIENCE: I have to say I did not appreciate the way the head security man treated my friend who is a local when he came to visit me to say hello and catch up. My friend forgot his ID on the first night so I came down to vouch for him and sign him in. I totally understand the need for security but he almost eye-balled and glared at my guest like he was a piece of crap. My visitor received almost the same treatment every time he came to visit me over the 7 days even when he came with ID. This is UNACCEPTABLE as far as I am concerned. I was extremely annoyed when my visitor came to see me on the first night and I was told I by front desk that I had to pay and extra $50 (maybe more from memory) if my guest wanted to stay the night. He was only coming up for a coca-cola and a chat. I asked Reception if they were implying that my male friend and I were sleeping together as I only had a King size bed in the room. The receptionist and security man back pedalled very quickly when I told them I resented the implication. I wasn't happy at all. It was like being in boarding school and as a 39 year old man it is not welcome nor appreciated.
- Official Description (provided by the hotel):
- A haven in the city, this Nairobi hotel is ideally located for business, next to the Parliament building,walking distance to Kenyatta International Convention Centre and the government hub.This hotel is the ideal choice for discerning business travelers boasting an award winning Indian restaurant - Bhandini, a dine by the pool restaurant, coffee shop and bars.Explore attractions close to our hotel whether it is handmade African artifacts at Maasai market or the beautiful Nairobi National Park. ... more less
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- Also Known As:
- Intercontinental Nairobi Hotel Nairobi
- Nairobi Intercontinental