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“Personal rating” 4 of 5 stars
Review of Southern Sun Mayfair Nairobi

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Southern Sun Mayfair Nairobi
Ranked #11 of 156 Hotels in Nairobi
Certificate of Excellence
Pemba Mozambique
1 review
“Personal rating”
4 of 5 stars Reviewed August 4, 2014

I received first class service and will be in a position to recommend the Hotel to my colleagues. The Hotel environment was very welcoming and one felt like he/she was in the country side full of fresh air, thanks to the natural trees that the Hotel management has maintained.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank alloys_omolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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746 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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  • Dutch first
  • English first
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English first
Johannesburg, South Africa
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 2, 2014

Southern Sun Mayfair is located in Westlands which is a good choice for business travellers due to its location. Plan a 1.5-2hrs trip to airport though during peak hours , Check-in/checkout services are very efficient and staff friendly. Rooms are average but overall good value for money..

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Jonty84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marrakech, Morocco
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 28, 2014

This hotel should be in the top 10 mostly because of its atmosphere: Staff is great, friendly and attentive, food is excellent and so is the breakfast buffet. The Management is omnipresent and helpful.
The rooms are not crazy but it is a good value for money - nice beds very comfortable. I think after the friendliness and food my favorite thing was the Sauna and the Gym.
I would recommend this place to everyone visiting Nairobi.

Room Tip: Rooms overlooking the pool and the main restaurant are great with a nice little private terrace
See more room tips
  • Stayed February 2014, traveled on business
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Nzongette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 28, 2014

We stayed at Southern Sun Mayfair before and after our safari and loved it! The staff were super friendly and helpful. The breakfast buffets and dinner were fantastic, our children (8&10) particularly enjoyed it and I thought they offered a great variety of fresh food. Gardens were lovely and there was a relaxed feel about the hotel and grounds. Loved the little tabby cat who was quite at home in the reception area! The Golden Spur restaurant was also good and has a climbing wall for the kids. Only thing I would suggest is that if you are a light sleeper to request a room away from the road. We were just above reception and sometimes noise from traffic was quite loud. We would definitely stay again!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank Katie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed July 27, 2014

If you really looking for a great place to stay, Southern Sun Mayfair offers the great feel of home away from home. The freshness of the trees and landscape is so unique. The staff are very professional and great attitude

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Christopher N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Udaipur, India
Level Contributor
2 reviews
5 of 5 stars Reviewed July 26, 2014

Hotel staff was friendly. Hotel was fully managed. Everything was awesome. Wednesday was always awesome there. Nice concept of social gathering. I had a lovely breakfast every morning.
The hotel is an old colonial collection of structures in a well maintained compound which is charming. Overall awesome experience.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank Mitin2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlisle, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

Staff were friendly and welcoming. Hotel was clean and nicely decorated, rooms of a good size and clean . Rooms were quiet and we all slept well in comfortable beds. We're disappointed the lovely poolside was shut in the evening for a wedding but we had a lovely break fast there in the morning.
I thought the service was of a high standard and I would recommend it.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank Pfwtgibson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Southern Sun Mayfair Nairobi

Property: Southern Sun Mayfair Nairobi
Address: Cnr. Parklands Road & Msapo Close, Parklands, Nairobi 00800, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Nairobi
#4 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#11 Luxury Hotel in Nairobi
#14 Romantic Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Number of rooms: 171
Official Description (provided by the hotel):
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn

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