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“Good food but poor room”

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Southern Sun Mayfair Nairobi
Ranked #9 of 164 Hotels in Nairobi
Certificate of Excellence
Stowmarket, United Kingdom
Level 6 Contributor
128 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Good food but poor room”
Reviewed October 1, 2013

Only stayed one night here. It is expensive and the rooms are pretty dire - certainly not what is expected for the price. However the dinner (buffet at Oasis) was better than imagined as was the breakfast the following morning. The rooms need refurbishing then I would recommend.

Room Tip: Do not stay in a room overlooking the busy road
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  • Stayed September 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Snipsy47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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896 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (144)
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Johannesburg, South Africa
Level 4 Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 25, 2013

Stayed for one night on a business trip to Nairobi before movinf to Sankara hotel. The hotel itself is beautiful and has beautiful architecture. However the rooms are terrible. Worthy of 2 star. Old linen and furniture. Bathrooms have old taps and I basically had a dribbling shower as there was no water pressure. What I did like however about the hotel was the food. The breakfast and dinner was excellent and probably the best food I had during my one week stay in Nairobi.

  • Stayed September 2013, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Imraan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 3 Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 17, 2013

Don't judge a book by it's cover. The interior of this sprawling hotel complex is very nicely appointed, beautiful manicured gardens and ponds, staff and professional and friendly. Two lovely pools and it appeared plenty of business amenities. Rooms are standard hotel size but very comfortable and quiet. We enjoyed a nice dinner and breakfast. Good wifi. Would recommend and stay here again. It is a true oasis of calm in what is the craziness and bustle of Nairobi.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baghdad, Iraq
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 17, 2013

Southern Sun is a friendly and spacious hotel but I sadly can't recommend it. At a rate of $299 per night (inc breakfast) it does not compare favourably with similar hotels in Nairobi. Rooms are OK (unless like me you are unlucky enough to have a twin room) although they lack plug sockets meaning charging anything (except on the desk IF they sockets work, one of my two didn't) means moving furniture and unplugging either lights or the TV. The floor was a slippery varnished wooden deathtrap, there was no minibar, no iron or ironing board (although after the third time of asking one of each was eventually supplied - the iron did mark one of my shirts though) and the wardrobe did not have doors - nor were there quite basic amenities such as robes. Probably the biggest let down of the stay was being situated a few feet from the bar (which is the case for quite a few rooms) where breakfast is served and fairly rowdy drinking goes on until the early hours meaning that I was woken up by poeple making a racket and kept awake by the self same. I moved out after a few nights into a much longer stay in Nairobi.

Room Tip: Try a different hotel
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  • Stayed September 2013, traveled on business
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    • Location
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Helpful?
1 Thank FrequentTravellerA1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
2 reviews
Reviewed September 10, 2013

Really comfortable for business travel and meetings. Pleasant and courteous staff. Priced slightly higher for what it has to offer. But I will certainly recommend and stay here again on my next trip. The breakfast has sufficient vegetarian options which came as a boon for me. The landscapes and courtyard is very nicely done and gave a pleasant feeling of staying in the woods.

  • Stayed September 2013, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VempatiSarma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Level 6 Contributor
116 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed September 4, 2013

Though this hotel at first sight may look a bit dated, it provides excellent facilities. The check in and out were efficient. The rooms are spacious and well appointed. The hotel has all the amenities required. More a business hotel than a family hotel. Location is superb. Breakfast and room service were very good and a decent variety for vegetarians also. Casino is just in the next building which is a plus.

Room Tip: choose a garden facing room
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  • Stayed August 2013, traveled with family
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Helpful?
Thank SiddharthVasudevan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turku, Finland
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 3, 2013

Very nice hotel in Nairobi: professional staff, lots of green despite the central location within the city, breakfast offers something for every taste and even a couple of small pools if there is time to taka it easy. Positive experience although the price was a bit high.

Room Tip: If you are light sleeper ask a room away from the restaurant and reception. The reception is not noi...
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  • Stayed August 2013, traveled on business
    • Value
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    • Rooms
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    • Service
Helpful?
Thank Petri2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Southern Sun Mayfair Nairobi

Property: Southern Sun Mayfair Nairobi
Address: Cnr. Parklands Road & Msapo Close, Parklands, Nairobi 00800, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Nairobi
#4 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#9 Luxury Hotel in Nairobi
#14 Romantic Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Number of rooms: 171
Official Description (provided by the hotel):
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn

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