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“short stay with an expensive cost”

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Southern Sun Mayfair Nairobi
Ranked #10 of 164 Hotels in Nairobi
Certificate of Excellence
Ankara, Turkey
Level 4 Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“short stay with an expensive cost”
Reviewed January 20, 2013

I stayed for 3 hours at the hotel. Surely it was good but the price for 1 night it is unacceptable. Surely it is not value of money. I hope they can decrease their price. I wish to go back in the first journey.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
Helpful?
2 Thank feysalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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893 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
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English first
Dubai, United Arab Emirates
Level 4 Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed January 8, 2013

The Mayfair is a beautiful hotel, especially for Nairobi. Nairobi hotels are in general outrageously expensive for what you get, compared to most other developing country cities. However, the Mayfair made up for the price with a combination of beautiful public areas and gardens, outstanding and friendly staff, excellent breakfast and reasonably nice room. The hotel is also in a very convenient area for Nairobi, allowing one to even walk around a bit - a true rarity! It is located within walking distance of Sarit Center and Westgate Mall, with a good souvenir stall complex on the way. It would also be walking distance to the museum and downtown, but we were advised that this direction is too dangerous. However, it is easy and cheap (plus a fun local experience - for a short distance, anyways) to take one of the matatu shared buses. Overall, an surprisingly good experience in Nairobi!

Room Tip: If you value your sleep, as for a room away from the road, from the primary pool and from the frogs...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BigDiveNut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiev, Ukraine
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 8, 2013

A really great place in such controversual city as Nairobi is - qiuet, green while close to the center and main roads. Staff is very welcoming and helpful. Quality of the food requires a special remark. We were group of 6 planned to start safari next day upon arrival to Nairobi, but decided to stay in the hotel one more day - to celebrate New Year 2013.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Andriy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitchener, Canada
Level 6 Contributor
194 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed December 27, 2012

Well worth the price. This is a nice hotel, clean and excellent service. I spent several night here and enjoyed my stay. The attached restaurant offers up some really good steaks. The hotel is close to several amenities and night clubs. Walking distance to two of Nairobi's larger malls.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank laurence_baird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 21, 2012

Our party of 7 came into the airport at Nairobi late, tired, and hungry. We were greeted by a very nice driver from the hotel who took care of everything. We found the hotel to be lovely and charming. But the best thing was the food - even though it was around 8 pm, the buffet out in the spacious and pretty open dining room was still open. We found a huge variety of excellent food, served by warm, friendly, and efficient staff. We were delighted, needless to say. Then breakfast buffet the next morning was just as good. An enormous variety of beautiful and delicious options and good coffee gave us a fabulous start to our African trip, although we couldn't resist lingering at breakfast and did not get off quite as early as planned. This is a very, very good hotel.

Room Tip: The exact room location is less important than the great food.
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Miriam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincolnshire, United Kingdom
Level 6 Contributor
305 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 309 helpful votes
Reviewed December 12, 2012

Yes the rooms are a little tired but nevertheless we had a good nights sleep. We just wanted a night in Nairobi prior to going on safari and this hotel ticked all the boxes. The reception staff were friendly and efficient. The bar staff equally so, the restaurant staff too and the food was really good, what it said on the tin bar food. One real niggle is there were people just sitting out at the tables on the patio which was set up for diners clearly using it for smoking, we moved tables to avoid one very annoying woman virtually chain smoking who didn't appear to consume anything.

Breakfast served by the pool was a great start to the day and our Kenyan adventures and they literally had too much food to mention, great service too.

Overall I would be more than happy to visit this hotel again, it was great value for money and a great stop off point.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lobsterlover99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, United Kingdom
Level 4 Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 12, 2012

I stayed in the hotel on the 10th December. The hotel was comfortable if not a little tired, unlike the staff who were very attentive and extremely courteous and helpful.The location although adjacent to a busy main road was like a tranquil oasis with little or no noise from the street.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cloughie1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Southern Sun Mayfair Nairobi

Property: Southern Sun Mayfair Nairobi
Address: Cnr. Parklands Road & Msapo Close, Parklands, Nairobi 00800, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Nairobi
#4 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#14 Romantic Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Number of rooms: 171
Official Description (provided by the hotel):
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn

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