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“Very nice hotel”

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Southern Sun Mayfair Nairobi
Ranked #9 of 164 Hotels in Nairobi
Certificate of Excellence
Kitchener, Canada
Level 6 Contributor
194 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Very nice hotel”
Reviewed December 27, 2012

Well worth the price. This is a nice hotel, clean and excellent service. I spent several night here and enjoyed my stay. The attached restaurant offers up some really good steaks. The hotel is close to several amenities and night clubs. Walking distance to two of Nairobi's larger malls.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank laurence_baird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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891 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (144)
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English first
Arlington, Virginia
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 21, 2012

Our party of 7 came into the airport at Nairobi late, tired, and hungry. We were greeted by a very nice driver from the hotel who took care of everything. We found the hotel to be lovely and charming. But the best thing was the food - even though it was around 8 pm, the buffet out in the spacious and pretty open dining room was still open. We found a huge variety of excellent food, served by warm, friendly, and efficient staff. We were delighted, needless to say. Then breakfast buffet the next morning was just as good. An enormous variety of beautiful and delicious options and good coffee gave us a fabulous start to our African trip, although we couldn't resist lingering at breakfast and did not get off quite as early as planned. This is a very, very good hotel.

Room Tip: The exact room location is less important than the great food.
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
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Helpful?
2 Thank Miriam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincolnshire, United Kingdom
Level 6 Contributor
305 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 309 helpful votes
Reviewed December 12, 2012

Yes the rooms are a little tired but nevertheless we had a good nights sleep. We just wanted a night in Nairobi prior to going on safari and this hotel ticked all the boxes. The reception staff were friendly and efficient. The bar staff equally so, the restaurant staff too and the food was really good, what it said on the tin bar food. One real niggle is there were people just sitting out at the tables on the patio which was set up for diners clearly using it for smoking, we moved tables to avoid one very annoying woman virtually chain smoking who didn't appear to consume anything.

Breakfast served by the pool was a great start to the day and our Kenyan adventures and they literally had too much food to mention, great service too.

Overall I would be more than happy to visit this hotel again, it was great value for money and a great stop off point.

  • Stayed June 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lobsterlover99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, United Kingdom
Level 4 Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 12, 2012

I stayed in the hotel on the 10th December. The hotel was comfortable if not a little tired, unlike the staff who were very attentive and extremely courteous and helpful.The location although adjacent to a busy main road was like a tranquil oasis with little or no noise from the street.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cloughie1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kampala, Uganda
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 9, 2012

I've stayed at a number of hotels in Nairobi, albeit sometime back. This was my first stay at the Southern Sun Mayfair. The Hotel is pleasant and comparable to the Fairview where I usually stay. What makes the Hotel stand out in my opinion is the staff - very friendly and pretty efficient. Will definitely stay there again and would recommend to others.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simon O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
89 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed December 4, 2012

I liked quite a lot about this hotel other than my hotel room. The room itself was tired and in need of a refurb.. Ancient old carpet over parquet floor, old TV. And then we had some rain which meant that at 4 AM I was moving all my stuff around the room to stop it getting wet as the roof was leaking. Possibly unusual but not very impressive.
Other than that I liked the staff, I liked the poolside restaurant and the general atmosphere.

Room Tip: Avoid room 210
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank MetalPigeon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, U.K.
Level 4 Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 28, 2012

I could smoothly check-in at around 10 am without extra costs as I arrived in Nairobi early in the morning. The room for two of us was reasonably sized with a very comfortable double bed and a standard quality bathroom. The room was equipped with a modern air-conditioner and a very loosely attached ceiling fan (which looked very dangerous when switched on). There was no information about wi-fi access but I was given an ID and password after speaking to the reception.
I had buffet style breakfast in the dining room which was located right next to one of the swimming pools in the hotel. The quality of breakfast was reasonable and the staff was very attentive and efficient.
Probably one of the best hotels in Nairobi but cannot expect anything of a global high standard.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pong_Chang226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Southern Sun Mayfair Nairobi

Property: Southern Sun Mayfair Nairobi
Address: Cnr. Parklands Road & Msapo Close, Parklands, Nairobi 00800, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Nairobi
#4 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#9 Luxury Hotel in Nairobi
#14 Romantic Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Number of rooms: 171
Official Description (provided by the hotel):
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn

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