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“Very nice hotel, an oasis in busy Westlands” 4 of 5 stars
Review of Southern Sun Mayfair Nairobi

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Southern Sun Mayfair Nairobi
Ranked #10 of 156 Hotels in Nairobi
Certificate of Excellence
Golden Valley, MN
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Very nice hotel, an oasis in busy Westlands”
4 of 5 stars Reviewed July 29, 2011

Stayed at the Southern Sun Mayfair during a recent business trip to Nairobi. Last time I was here was 3 years ago when the hotel was a holiday in. Nothing much has changed since then. Decent hotel in the upscale Westlands. Close to Sarit Center and Westgate. Limited dining options in hotel, but poolside breakfast buffet is pretty darn good. No a/c and no screens on windows, so mosquitoes can be an issue. Friendly attentive staff. Great wireless Internet gratis. Decent value for Nairobi.

  • Stayed July 2011
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Deanko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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727 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Mumbai (Bombay), India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 26, 2011

Nice hotel with open space,
v nice spread of food and children will enjoy the place.
Food spread is also good and the resturant is adjacent to the swimming pool and open area.
Overall a good relaxed beginning to someone on the kenya Safari!

  • Stayed May 2011, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank amit_chhawchharia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 22, 2011

I stayed here along with my colleagues for a business meeting. The hotel has a colonial feel to it and is very well maintained. The food was great and everything is close by. The rooms were good enough for a business stay but I would not have liked them if it were a vacation. Given that the whole property has lot of trees, you are bound to have lot of mosquitos around.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank RaviVacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 15, 2011

Beautiful hotel, it's got real charm, but they could improve on their service.
Booked airport transfer which didn't arrive, booked transfer back to airport and after waiting 30 minute had to flag down a taxi.
Also Got woken at six, politely by a wake up call that wasn't ordered and a friend of mine didn't get his wake up call the next day.
Room was by the pool which had a restaurant, even after it closed there was a lot of noise cleaning up. Plates banging, they could have done it quieter or better at another time.

  • Stayed July 2011
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank GK19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
119 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed July 7, 2011

Nice room, good service! The hotel is located in the Westlands area of Nairobi, close to shopping, hospitals, and good places to eat and drink. The hotel grounds are very nice, lobby is impressive, and the rooms are well furnished and clean.

  • Stayed June 2011, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank cosmic_beancounter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mombasa
Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed July 6, 2011

This hotel is not cheap,but quite outdated, the rooms are clean and small and only good for short stays, the location is good considering nairobis traffic issues. The best thing about this hotel is the breakfast buffet. The hotel lacks the appeal of a world class hotel and they really need to do something about it as the prices are not cheap and the offerings are not value for money. But well i guess its the same with most old hotels in big cities you actually pay for the location more then anything else!

Room Tip: Dont get the rooms facing the street, they are very noisy!
See more room tips
  • Stayed July 2011, traveled with family
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank ASHMombasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 3, 2011

I have stayed in this hotel over many years and the current management have improved it substantially. Food was first class (reflecting the current G.M.'s background). Rooms were comfortable. Staff friendly and always helpful. This will be my first choice of stay on my next visit to Nairobi.

  • Stayed May 2011, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank JU_WSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Southern Sun Mayfair Nairobi

Property: Southern Sun Mayfair Nairobi
Address: Cnr. Parklands Road & Msapo Close, Parklands, Nairobi 00800, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Nairobi
#4 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#14 Romantic Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Number of rooms: 171
Official Description (provided by the hotel):
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn

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