My husband and I have just returned from our honeymoon safari and beach holiday in East Africa (Kenya, Tanzania & Zanzibar) that we booked through African Servalcat Safaris, a small agency based in Nairobi. I'm not going to lie: initially I had a lot of reservations about working with a small agency that had limited reviews. But from my very first contact on with Sylvester, the owner, he demonstrated nothing but professionalism, responsiveness, attentiveness, and honesty. He helped me create a custom tour package and, with each passing e-mail, made me more confident in my decision to go with them. When we stepped out of Kenya's airport, we were warmly greeted by him and our Kenyan driver/guide, Benson, and I knew I had made the right decision. They are both such friendly and genuinely caring people and truly embody the Kenyan hospitality that you've probably heard about.
The accommodations that were booked for us, ranging from luxury tents to sopa lodges, were all fantastic and unique in their own way. The food was good, and I was surprised by some of their creative, and often delicious, interpretations. We went for the wildlife, but the people there really resonated with us. Benson was such a fun guy, knowledgeable and full of life and love for nature. He also had a great photographic eye. Our driver guide in Tanzania, Zackayo, also had an immense knowledge of the land and could spot the slightest animal movement from miles away. Most of the staff members at our hotels were really nice and went above and beyond to help us (for example, at Ngorongoro Crater Sopa Lodge, they offered to try and fix broken sunglasses after watching us struggle - and were able to do it in 5 minutes, and with a butter knife!). We were on our own in Zanzibar, but our local contact there was really friendly and helpful as well.
Our guides helped us see an immense range of animals (such as The Big 5) and birds, eating and playing and sometimes doing crazy things…like a lion lounging in an acacia tree. It's truly amazing to be able to see these beautiful wild animals in their natural habitat, and it more than renewed our love and appreciation for nature.
We couldn't have been more pleased with the service(s) or the experience, and the fact that we supported such a wonderful local Kenyan agency is even better. We would love to return to East Africa, and when we do, we'll use African Servalcat Safaris again to help coordinate everything for us.