From the first time I emailed Erick he never failed to rpomptly reply and all the info he provided was very good. We had a 4 day tour of Masai Mara and Lake Nakuru with a night in Nairobi then a conection to another tour company (Arunga Expeditions & Safaris) in Tanzania for 6 days. It all went off without a hitch from our pick up at the airport to our return 11 days later.
Odhis was our driver and he was excellent - a real character who knows how to find the most incredible animals and get close enough for the most amazing photos.
The accommodation at masai Mara was very good in permanent tents with bathrooms attached and other hotels were modest but clean and safe. Food was acceptable but not particularly appetizing though this seemed pretty common in Kenya.
A word of caution - don't do the Masai village visit in Masai Mara. It is highly overrated and contrived, not at all authentic. The Masai here are very professional at getting people to part with their money by using guilt, obligation and even intimidation. Much of their 'souvenirs' are imported plastic rubbish and just about everything they tell you is a lie. This experience took some shine off an otherwise fantastic trip.
I would highly recommend this company. Erick is very professional and excellent to deal with. Note that the Tanzanian experience that we organised through Erick was actual camping and some equipment is highly recommended - see my review on Arunga Expeditions.