My high school sweetheart was passing through Nairobi on a business trip and needed help finding an affordable but good place to stay. I decided on Meltonia Luxury Suites following its rating and reviews here on tripadvisor.com. The place is very prettily done and the booking agent is very polite. That's about all that's going for them IMO.
First, my friend was barred by the guard at the entrance. I can't help but wonder if this had anything to do with skin colour as my friend is African and Kenyans on Facebook and Twitter are currently speaking out about racism in the hotels and restaurants of Kenya. Second, he ordered one thing and got another. Third, prices changed at the hotel reception. What the polite booking agent had quoted was different from what the receptionist asked to be paid. Fourth, there seems to be poor communication between the booking agent and the receptionist because the receptionist knew nothing of the plans I had made for a taxi, etc. Fifth, the receptionist was quite the sourpuss. He did not smile once at us, was curt and basically looked like he would rather stick needles in his eye than be there. The chef was nice, though.
I will say that I had booked a double room and because my friend came with a colleague (I didn't know about that) there ended up being three of us in the suite and not the two who I had planned for --- I went to see my friend and spend the night. Maybe the staff were displeased about that. Still, I wouldn't recommend Meltonia to anybody.
- Official Description (provided by the hotel):
- Meltonia Luxury Suites is one of the most desirable apartment suites to be in Nairobi. Combining exquisitely refurbished interiors and a fantastic location, this stunning studio and one bedroom flat apartment offers high-quality fixtures. Located in a prime location, near the Yaya Centre and Mall on Kindaruma Road- Nairobi, Meltonia will offer you an atmosphere of tranquility. The trendy rooms are very inviting and secure with their own security intercom phones and panic buttons. Meltonia Luxury Suites has everything you may need for you to feel right at home. An exceptional 3rd floor apartment found within this sought after 24 hour master development boasting a high specification interior and modern features, located on this quiet residential street. Comprising a swimming pool, mini bar and restaurant with Lounge, separate fully fitted kitchen, master bedroom with en-suite shower room and a beautiful balcony. ... more less
- Reservation Options:
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