I booked my apartment very late and could not get a response on airport pick up. It was easy to get a taxi from the hotel to the apartment on my own though.
The area is safe and there is a security staff right at the gate (not sure if he was armed). I could walk to the local supermarket (Uchumi) and local shopping centre (Yaya Centre and Mall) on my own.
To get to the city centre, one has to take a taxi (I did not go to the city centre).
I booked a studio and was upgraded to a one-room apartment.
The apartments I went into were very clean, spacious and comfortable. Due to a series of unfortunate events, I had to change 3 apartments in 4 nights and had access to 4 different apartments to sleep (sewage system was choked and toilet had to be repaired), cook (apartment had no stove or microwaveable crockery so I had to use another apartment to cook) or shower (heater broke down and after trying to fix it for me for 3 hours, they finally gave me access to another apartment to shower). The television and internet did not work on one of the days when I badly needed the internet to confirm my trip plans. The service provider fixed the problem at the end of the day but I was not informed (even though staff knew the urgency as I had asked 3 times). I had a discount on the third and fourth night as a result.
The staff were very nice but I got stressed out due to the changes and breakdowns. Staff needed more training on how to handle awkward situations.
I will return to the Meltonia again (if I do not need to access the city centre) as it would be great value for money IF everything works. Now that i know which rooms are not working and the names of staff, I will definitely check with them which room I will be allocated to.
- Official Description (provided by the hotel):
- Meltonia Luxury Suites is one of the most desirable apartment suites to be in Nairobi. Combining exquisitely refurbished interiors and a fantastic location, this stunning studio and one bedroom flat apartment offers high-quality fixtures. Located in a prime location, near the Yaya Centre and Mall on Kindaruma Road- Nairobi, Meltonia will offer you an atmosphere of tranquility. The trendy rooms are very inviting and secure with their own security intercom phones and panic buttons. Meltonia Luxury Suites has everything you may need for you to feel right at home. An exceptional 3rd floor apartment found within this sought after 24 hour master development boasting a high specification interior and modern features, located on this quiet residential street. Comprising a swimming pool, mini bar and restaurant with Lounge, separate fully fitted kitchen, master bedroom with en-suite shower room and a beautiful balcony. ... more less
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