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“Watch Out - Tax Not Included in the Menu” 1 of 5 stars
Review of Osteria Gigiri

Osteria Gigiri
Ranked #48 of 465 Restaurants in Nairobi
More restaurant details
Restaurant details
Good for: Business meetings, Families with children, Romantic
Dining options: Lunch, Dinner, Late Night, Delivery, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
Nairobi, Kenya
Level Contributor
36 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Watch Out - Tax Not Included in the Menu”
1 of 5 stars Reviewed December 15, 2012

Like most things in Europe or Africa, the tax or VAT is included in the price. Well, not at Osteria. They shock you with a much higher bill than what you see in the menu. Nasty trick. All other restaurants in Nairobi are not under-handed like this.

Visited September 2012
Helpful?
1 Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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107 reviews from our community

Visitor rating
    38
    47
    10
    9
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Kent
Level Contributor
45 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“ATMOSPHERE AND SERVICE - NOW SO MUCH THE FOOD”
3 of 5 stars Reviewed October 7, 2012

This was my second visit this year. The restaurant has great atmosphere - outdoor tables, braziers blazing away. The service is very good, the staff attentive but not overwhelming. However the food is a little disappointing. It is good but no more. That would not stop me returning but would stop me recommending for great Italian food.....go for the experience. it is probably more a case of being so popular that the kitchen simply struggles to keep up for a large group. The first visit there were three of us and the food was better. This time, with a table of 12 it lacked individual attention....steaks overcooked and pasta rather 'stodgy'. However, quite tasty and good value. House red is very drinkable.

  • Visited October 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Atmosphere
    • 4 of 5 stars
      Service
    • 3 of 5 stars
      Food
Helpful?
Thank AandAW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
50 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Osteria Gigiri, Village Market”
4 of 5 stars Reviewed August 27, 2012

This is a place where you can easily dine alone and feel part of the overal camaraderie. The staff are friendly and the food is good middle of the road Italian with better tah usual pizzas. Live music adds to the general ambience.

  • Visited August 2012
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Atmosphere
    • 4 of 5 stars
      Service
    • 4 of 5 stars
      Food
Helpful?
Thank simon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
Level Contributor
12 reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“A less expensive Carnivore”
4 of 5 stars Reviewed August 19, 2012

The premise is just the same as Carnivore. The restaurant is fantastic. I highly recommend it, especially if you go on an empty stomach since there is SO MUCH delicious meat to enjoy.

Visited August 2012
Helpful?
Thank Henry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Warning: Hidden Price Increase”
3 of 5 stars Reviewed July 14, 2012

We visited Osteria Gigiri as we have enjoyed previous visits at this location and at Del Chianti. Upon being given the menus, we noticed that all the pages were new, but the items and the prices seemed to be the same, but then we noticed the big change. At the bottom of each page it was printed that all prices EXCLUDE all taxes. This little change to the menu meant that they had increased the prices of all items by 16%.

I asked to see the manager and confronted him about the change. At first, he denied any change in the menu, but finally admitted to the price increase. I understand that restaurants must make a profit, but do not try to sneak something by your customers. If you are going to raise prices, do it in a manner than is open and honest.

We walked out before placing any order, and will not return.

Visited July 2012
Helpful?
2 Thank zip040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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