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“Warning: Hidden Price Increase”
Review of Osteria Gigiri

Osteria Gigiri
Ranked #102 of 583 Restaurants in Nairobi
Cuisines: Italian
Dining options: Late Night, Delivery, Reservations
Restaurant details
Dining options: Late Night, Delivery, Reservations
Reviewed July 14, 2012

We visited Osteria Gigiri as we have enjoyed previous visits at this location and at Del Chianti. Upon being given the menus, we noticed that all the pages were new, but the items and the prices seemed to be the same, but then we noticed the big change. At the bottom of each page it was printed that all prices EXCLUDE all taxes. This little change to the menu meant that they had increased the prices of all items by 16%.

I asked to see the manager and confronted him about the change. At first, he denied any change in the menu, but finally admitted to the price increase. I understand that restaurants must make a profit, but do not try to sneak something by your customers. If you are going to raise prices, do it in a manner than is open and honest.

We walked out before placing any order, and will not return.

2  Thank zip040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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107 - 111 of 126 reviews

Reviewed May 30, 2012

I like the old Osteria, but its not convenient to get to for those who live near Runda etc. thus was glad to see it appear in Gigiri. I admit that the older one in Hurlingham has greater ambiance and outdoor setting, but food is still great at Gigiri location.

Thank BombaxFlower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2012

This is a pleasant surprise in Nairobi with excellent menu and food at reasonable prices

Thank Murray T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2012

While friendly and in a useful location the way the food is put together has fallen off over the last two years. The ham on the pizza's just doesn't rate compared to what I like from Italy.

Thank Mark_RiceGuardian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2012

The restaurant is inside a shopping mall so for me was initially a turn off. However it is good to put aside conceived notions and so we had lunch there. It wasn't an exceptional experience but it was very pleasant and enjoyable. And of course you could still do your shopping, assuming you have energy left, after you meal.

Thank OTor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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