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“Horrible”

Bonds Garden Restaurant
Ranked #491 of 609 Restaurants in Nairobi
Cuisines: African
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed February 13, 2013

Horrible is an understatement. We ordered and waited for 2 hours, and what came was different from what we ordered. The waiter was rude and took forever to come. the waiters were too busy for us, and rarely passed by our table. Will never go back here.

    • Value
    • Atmosphere
    • Service
    • Food
6  Thank Sue O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy N, Public Relations Manager at Bonds Garden Restaurant, responded to this reviewResponded February 21, 2013

Dear Susan,

Greetings from Bonds Garden Restaurant.

We acknowledge receipt of your complaint during your recent visit to Bonds and would like to apologize for the mishap.

We have tasked the Restaurant and F&B Managers to look into this with a view of ascertaining what happened and to avoid a recurrence in future.

While still on this, we would kindly wish to meet with you and offer our apologies in person. Kindly advise of this possibility but we look forward to hosting you again.

Sincerely,

Timothy

Cc. Directors & Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (30)
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28 - 30 of 30 reviews

Reviewed October 14, 2012

I happened to arrange an event (a birthday party for my daughter recently) for about 45pax and was happy at how the whole arrangement was undertaken, right from the beginning, during and till the very end. The team definitely cares, is up to the job and the choice of food was very good......nice place I would recommend for such an event.

They too have a swimming pool for your kids....why go far , out of Nairobi when you can just drive to Upper Hill for a sumptous buffet, family brunch, family outing?

    • Value
    • Atmosphere
    • Service
    • Food
6  Thank Timothy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2012

nice place to take children parties, ample parking space and location is lonely on weekends---keep your children to yourselves especially in the swimming pool...

5  Thank wambui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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