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“Aweful”

Nomad Palace Hotel Nairobi
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Nomad Palace Hotel Nairobi
Ranked #109 of 169 Hotels in Nairobi
Reviewed October 13, 2012

Leaking bathtubs, bad location. On top of it all, they charged me extra for a room that we didn't even stay in. When confronted, Abdul Bare told me that they have already processed the transaction and should be getting the money in my bank in the next 2 days. It's been a month and I still haven't gotten the refund!

Stay away, the location is also really bad! The noises in the early morning was very disturbing as well! Couldn't sleep well!

Room Tip: just stay away from this hotel
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  • Stayed: September 2012, traveled as a couple
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1  Thank Erin0007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 - 36 of 43 reviews

Reviewed August 1, 2012

This hotel is very well maintained, clean and lovely. The staff is very friendly and professional, especially Frederick, the manager. The neighborhood is poor, but the people are very friendly to tourists. I walked around by myself, and was welcomed by all. The hotel is also a great place for "people watching" - many exotic foreigners.

  • Stayed: July 2012, traveled with friends
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4  Thank Nancy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2012

After reading tripadvisor reviews and viewing lovely photos on their website, I was shocked. This place is awful. We needed a comfortable place for one night, close to the airport, it was neither. The neighborhood is scarey, the road it is on is completely ripped up, it was so far from the airport, that even leaving an hour and a half to get there,we missed our flight.
I am baffled at the reviews and the website photos.

  • Stayed: February 2012
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4  Thank smwrldtrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2011

I stayed here for 2 nights, and it is a great modern hotel, food was excellent, rooms big and spotless equal to a 4 star hotel. Staff very friendly and helpful. The only downside was the location not a place where you can just stroll down the road, but for a stop over I think it is great.

  • Stayed: August 2011, traveled as a couple
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3  Thank Numzani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2011

This hotel was listed on Booking .com at a favouable rate for Nairobi stating it was only 15 mins from the centre. It may be in a helicopter but on Nairobi's roads??
The hotel room itself was actually not bad as we had booked a Deluxe room. It was spacious and airy, however cleanliness wasn;t first rate. Debris behind the floor to ceiling curtains and the bed headboard. The worst aspect of this hotel is it's location. It is on a very busy road in a distinctly dodgy area. It doe's have a secure compound around it with at least three guards at each of the 2 gates. It seems to cater mainly for a Somali clientel and the immediate area is very largely one of displaced persons. If you do stay here you will need to go everywhere by pre-arranged taxi.
Not really one to recommend for tourist .

Room Tip: DON'T take a room at the front, you won't get much sleep!!
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  • Stayed: August 2011, traveled as a couple
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    • Sleep Quality
    • Cleanliness
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7  Thank Skinut79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2016
Google Translation

  • Stayed: July 2016, traveled as a couple
    • Value
    • Location
    • Service
Thank Ignacio V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2014
Google Translation

  • Stayed: January 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Lareta69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nomad Palace Hotel Nairobi

Address: General Wairungi Street | Pumwani district, Nairobi, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #109 of 169 Hotels in Nairobi
Price Range: $43 - $53 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Nomad Palace Hotel Nairobi 3*
Number of rooms: 95
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