We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Aweful” 2 of 5 stars
Review of Nomad Palace Hotel Nairobi

Nomad Palace Hotel Nairobi
Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Nomad Palace Hotel Nairobi
Ranked #95 of 156 Hotels in Nairobi
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Aweful”
2 of 5 stars Reviewed October 13, 2012

Leaking bathtubs, bad location. On top of it all, they charged me extra for a room that we didn't even stay in. When confronted, Abdul Bare told me that they have already processed the transaction and should be getting the money in my bank in the next 2 days. It's been a month and I still haven't gotten the refund!

Stay away, the location is also really bad! The noises in the early morning was very disturbing as well! Couldn't sleep well!

Room Tip: just stay away from this hotel
See more room tips
  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Erin0007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

42 reviews from our community

Traveler rating
    8
    11
    13
    5
    5
See reviews for
3
17
3
9
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Los Angeles, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 1, 2012

This hotel is very well maintained, clean and lovely. The staff is very friendly and professional, especially Frederick, the manager. The neighborhood is poor, but the people are very friendly to tourists. I walked around by myself, and was welcomed by all. The hotel is also a great place for "people watching" - many exotic foreigners.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Nancy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marblehead MA
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed February 20, 2012

After reading tripadvisor reviews and viewing lovely photos on their website, I was shocked. This place is awful. We needed a comfortable place for one night, close to the airport, it was neither. The neighborhood is scarey, the road it is on is completely ripped up, it was so far from the airport, that even leaving an hour and a half to get there,we missed our flight.
I am baffled at the reviews and the website photos.

  • Stayed February 2012
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
4 Thank smwrldtrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Nairobi hotels

Mackay
Level Contributor
35 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed September 4, 2011

I stayed here for 2 nights, and it is a great modern hotel, food was excellent, rooms big and spotless equal to a 4 star hotel. Staff very friendly and helpful. The only downside was the location not a place where you can just stroll down the road, but for a stop over I think it is great.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Numzani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Holland Province, The Netherlands
Level Contributor
642 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 257 helpful votes
3 of 5 stars Reviewed August 16, 2011

This hotel was listed on Booking .com at a favouable rate for Nairobi stating it was only 15 mins from the centre. It may be in a helicopter but on Nairobi's roads??
The hotel room itself was actually not bad as we had booked a Deluxe room. It was spacious and airy, however cleanliness wasn;t first rate. Debris behind the floor to ceiling curtains and the bed headboard. The worst aspect of this hotel is it's location. It is on a very busy road in a distinctly dodgy area. It doe's have a secure compound around it with at least three guards at each of the 2 gates. It seems to cater mainly for a Somali clientel and the immediate area is very largely one of displaced persons. If you do stay here you will need to go everywhere by pre-arranged taxi.
Not really one to recommend for tourist .

Room Tip: DON'T take a room at the front, you won't get much sleep!!
See more room tips
  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars
      Value
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
7 Thank Skinut79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Nairobi hotels
Hotel Central Park Nairobi
#82 of 156 in Nairobi
3.5 of 5 stars 36 reviews
Kima Hotel
#83 of 156 in Nairobi
4.0 of 5 stars 14 reviews
Nairobi Central Business District
Sunrise Hotel
Sunrise Hotel
#116 of 156 in Nairobi
3.0 of 5 stars 32 reviews
Show Prices
Show Prices
Show Prices
Nairobi Central Business District
West Breeze Hotel
West Breeze Hotel
#40 of 156 in Nairobi
4.0 of 5 stars 54 reviews
67 Airport Hotel
#37 of 156 in Nairobi
4.0 of 5 stars 152 reviews
Nairobi Central Business District
The Clarion Hotel
The Clarion Hotel
#96 of 156 in Nairobi
3.0 of 5 stars 34 reviews
Show Prices
Show Prices
Show Prices

Been to Nomad Palace Hotel Nairobi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Nomad Palace Hotel Nairobi

Property: Nomad Palace Hotel Nairobi
Address: General Wairungi Street | Pumwani district, Nairobi, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #95 of 156 Hotels in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Nomad Palace Hotel Nairobi 4*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Jovago.com, Hotels.com, Agoda, Priceline, Hotwire, Odigeo and Travelocity so you can book your Nomad Palace Hotel Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing