Hi im lucy and i went to this hotel checked in to room 318 went to have a shower and the handle came off and it all went downhill from there called the reception twice had to go down myself finally i was moved to another room "downgraded" had to complain again to be upgraded to the room i had paid for was moved downstairs to the room directly below it ,did not take long for the room to start leaking water
finally had enough asked to check out and to no surprise they have a no refund policy and i had not even been there for more than an hour.
- Official Description (provided by the hotel):
- We are a 3 star hotel in a serine environment.Located at the leafy Parklands just 1 km from the CBD,Hennessis Hotel offers a relaxing atmosphere for a wider selection of clientelle.Our Location and proximity to various tourist attraction sites eg National Museum,Nairobi National Park makes us the first choice for any would be traveller.Coupled with our long history of fine hospitality,we hope Hennessis Hotel will be your number one choice! ... more less
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