We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Prideinn hotel and conferencing Raphta Road is a Norman Bates Motel!!!” 1 of 5 stars
Review of PrideInn Hotel Westlands

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
PrideInn Hotel Westlands
Ranked #131 of 156 Hotels in Nairobi
Johannesburg, South Africa
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Prideinn hotel and conferencing Raphta Road is a Norman Bates Motel!!!”
1 of 5 stars Reviewed August 24, 2011

This dingy little motel is not the PrideInn we thought we were being booked into....rather it was a 'sister' hotel of theirs. Our flight back from Malindi was delayed and we checked into the hotel (and I use that word loosely) quite late - other than taking copies of our passport the night manager was rather rude to us. We were shown to our room which was unspeakably shabby - I can safely say the furniture was purchased in the 70's. The room itself was clean, however the bed which was rock hard (and I mean ROCK HARD) had only a sheet with a hole over it to cover the mattress, two pillows and a dodgy blanket. We were originally only supplied with one towel and fortunately the night porter who was hanging around our room looking for a tip got us another one - I'd rather not get into just how bad the bathroom was. We would have left but it was after midnight and we had to be at the airport by 05h00 the next morning. On check out, the early breakfast we had arranged - and had to pay for was no where to be seen, we were also charged a $150 instead of the $117 that they had told us in an early email - again we were fortunate enough to have another "charming" duty manager. STAY AWAY from the place - there are much better places to stay in Nairobi and we will NOT be returning!

  • Stayed August 2011, traveled as a couple
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank CynthiaG001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

101 reviews from our community

Traveler rating
    28
    33
    20
    12
    8
See reviews for
5
3
8
77
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Cape Town Central, South Africa
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 11, 2011

We were pleasantly surprised at this hotel, which has less stars than some of the other hotels we were looking to book into, but were all full. The staff were very attentative, the food excelent (especially if you like Indian cooking), the wi-fi free, TV channels in room OK. The bedroom was clean and comfortable, with safe, tea/coffee, bottled water, internet by cable (free), desk, and a comfortable bed. Bathroom is basic, but with all facilities needed. They supply airport transfers on request. I will book there again.

Room Tip: Ask for rooms on second floor if possible.
See more room tips
  • Stayed July 2011, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank CapeTownCobraman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
belfast
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 21, 2011

the bad points
- no apparent lift
- breakfast basic and cold
- phone only take incoming calls (in the whole hotel even reception!)
- stone floors that are very noisy
- lots of hotel water but poor thermostats
-bizarrely my sink plug vanished after 1 day
- mobile reception is poor

good
- indian restaurant downstairs was excellent
- good wireless in restaurant
- internet in room
- feee internet

  • Stayed July 2011, traveled on business
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank dianeuk_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Nairobi hotels
0.9 mi away
PrideInn Hotel Lantana Suites
PrideInn Hotel Lantana Suites
#128 of 156 in Nairobi
4.0 of 5 stars 73 reviews
1.0 mi away
PrideInn Hotel Raphta
PrideInn Hotel Raphta
#120 of 156 in Nairobi
4.0 of 5 stars 203 reviews
0.2 mi away
The Hotel Emerald
The Hotel Emerald
#49 of 156 in Nairobi
4.0 of 5 stars 51 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Nanchang Hotel
Nanchang Hotel
#68 of 156 in Nairobi
4.0 of 5 stars 70 reviews
0.2 mi away
La Maison Royale Hotel, Nairobi
0.1 mi away
Golden Tulip Westlands Nairobi
Show Prices
Show Prices
Show Prices

Been to PrideInn Hotel Westlands? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about PrideInn Hotel Westlands

Property: PrideInn Hotel Westlands
Address: Westlands Road | PO Box 66969, Nairobi 00200, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #131 of 156 Hotels in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — PrideInn Hotel Westlands 3*
Number of rooms: 28
Official Description (provided by the hotel):
This Luxurious 3-star business hotel is a perfect answer for those who want a clean, comfortable and quiet stay within the heart of Westlands, Nairobi. PRIDEINN Westlands offers all the features of a modern city hotel and with its unique location; you are guaranteed to achieve maximum comfort. DISTANCE -20 Kms from Jomo Kenyatta international airport (approximately 30 min drive) -15 Kms from Wilson Airport -4 Kms from the railway station -5 Kms from the major bus stations -Shopping malls, The Sarit Centre, The Westgate, The Mall, The Nakumatt Ukay and Others. -3 Km from the main City Centre CLIMATE -Warm days: Average 24° C -Cooler nights: Average 12° C -Cold months: June – July -Long rains: March – June -Short rains: October – December ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, HotelTravel.com, Agoda, Jovago.com, Odigeo and Priceline so you can book your PrideInn Hotel Westlands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing