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“Poor Security”

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Kahama Hotel Nairobi
Ranked #10 of 260 Nairobi B&B and Inns
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Poor Security”
Reviewed October 13, 2011

We left some baggage with the front desk while we took a safari. When we returned, our bag had been opened and some items stolen. Despite the sign on the front desk claiming that the hotel would only take responsibility for items left with them (and the fact that under Kenyan law they are legally obliged to), management refused to help in any way. In fact they ever asked us to pay the left luggage fee!

After staying in many hotels in Kenya, this is the only theft we had. The worse part was the total indifference by the staff and their 'couldn't care less attitude'.

Incidentally the ongoing construction with the new Nairobi/Thika road makes it very noisy.

Room Tip: Stay elsewhere
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  • Stayed September 2011, traveled as a couple
    • Service
Helpful?
4 Thank Dean_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kahama Hotel Nairobi

Property: Kahama Hotel Nairobi
Address: Murang'a Road | P.O. Box 33003, Nairobi 00600, Kenya
Phone Number:
Location: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #10 of 260 B&Bs / Inns in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kahama Hotel Nairobi 3*
Number of rooms: 47
Official Description (provided by the hotel):
Nairobi's best kept secret can now be revealed. Kahama Hotel Nairobi next to the Globe roundabout is Nairobi's answer to a 2-star hotel with the comforts of a 3-star Hotel. ... more   less 
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