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“Poor Security”

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Kahama Hotel Nairobi
Ranked #9 of 287 Nairobi B&B and Inns
Reviewed October 13, 2011

We left some baggage with the front desk while we took a safari. When we returned, our bag had been opened and some items stolen. Despite the sign on the front desk claiming that the hotel would only take responsibility for items left with them (and the fact that under Kenyan law they are legally obliged to), management refused to help in any way. In fact they ever asked us to pay the left luggage fee!

After staying in many hotels in Kenya, this is the only theft we had. The worse part was the total indifference by the staff and their 'couldn't care less attitude'.

Incidentally the ongoing construction with the new Nairobi/Thika road makes it very noisy.

Room Tip: Stay elsewhere
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  • Stayed: September 2011, traveled as a couple
    • Service
4  Thank Dean_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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126 - 132 of 167 reviews

Reviewed yesterday via mobile
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Stayed: November 2017, traveled as a couple
Thank Tinilein2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2017
Google Translation

Room Tip: Habitaciones tranquilas y cómodas, con WiFi gratis y buena comida
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  • Stayed: September 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank ROBERTOBCH
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kahamahotelnbi, Manager at Kahama Hotel Nairobi, responded to this reviewResponded October 9, 2017

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Reviewed September 19, 2017 via mobile
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Stayed: September 2017, traveled with friends
Thank Francesco I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kahamahotelnbi, Manager at Kahama Hotel Nairobi, responded to this reviewResponded September 22, 2017

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Reviewed September 2, 2017 via mobile
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Stayed: September 2017, traveled with friends
Thank fdannibale57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2017 via mobile
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Stayed: August 2017, traveled as a couple
Thank Sara B
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kahamahotelnbi, Manager at Kahama Hotel Nairobi, responded to this reviewResponded August 16, 2017

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Reviewed August 2, 2017
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Room Tip: Chiedete una stanza sul retro, lontana dalla strada principale
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  • Stayed: July 2017, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank ginomado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kahamahotelnbi, Manager at Kahama Hotel Nairobi, responded to this reviewResponded August 4, 2017

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Additional Information about Kahama Hotel Nairobi

Address: Murang'a Road | P.O. Box 33003, Nairobi 00600, Kenya
Phone Number:
Location: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #9 of 287 B&Bs / Inns in Nairobi
Price Range: $29 - $39 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kahama Hotel Nairobi 3*
Number of rooms: 47
Official Description (provided by the hotel):
Nairobi's best kept secret can now be revealed. Kahama Hotel Nairobi next to the Globe roundabout is Nairobi's answer to a 2-star hotel with the comforts of a 3-star Hotel. ... more   less 
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