I booked a room nearly three months in advance. When I arrived about 3pm in afternoon, they didn't have a room for me, and sent me off to the "annexe", which was a completely different place of a lower standard (e.g. no pool, restaurant, nice gardens etc, quite small room). At no stage did they offer to make up the difference in price between the two places. I spoke to another person in the annexe, who'd had the same happen to her a year or so ago, but she now stays in the "annexe" because it is friendlier.
- Official Description (provided by the hotel):
- Comfort Gardens is a quiet guest house located 8 kms away from the hustle and bustle of Nairobi city. It’s located in one of the safest neighborhood in the city, next to the UNON Compound, a host of embassies and NGOs as well as the Village Market. The Gardens is ideal for a business traveler, especially those conducting business around Gigiri. The tourist will find the Guest House ideal as well. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Gardens - Kenya Hotel Nairobi