Positives: beautiful garden and swimming pool area. The staff are polite and helpful. The wifi is reliable and a good speed. Great location, 3 minutes walk from the Village Market Mall which has a good selection of restaurants. The hotel is very safe as is the surrounding area.
Negatives: Pricing is unclear. Hotels.com states that the airport pickup service is complementary, however it is not and there is a 2000Ksh charge. In addition I was charged for 4 additional nights on my bill. When I pointed this out there was no apology for the mistake and there was no explanation as to why it happened. The rooms could be cleaner- the inside of the wardrobes and bedside lockers were all very dusty in my room. Also, the towels are changed every 2 days which for a €120 per night hotel is a bit cheap.
Overall a good hotel in a beautiful setting which is perhaps overpriced for the service it offers.
- Official Description (provided by the hotel):
- Comfort Gardens is a quiet guest house located 8 kms away from the hustle and bustle of Nairobi city. It’s located in one of the safest neighborhood in the city, next to the UNON Compound, a host of embassies and NGOs as well as the Village Market. The Gardens is ideal for a business traveler, especially those conducting business around Gigiri. The tourist will find the Guest House ideal as well. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Travelocity, Odigeo, Hotwire, Priceline and Agoda so you can book your Comfort Gardens Guest House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Gardens - Kenya Hotel Nairobi