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“Great atmosphere, quality food”
Review of Onami Grill & Sushi Bar - CLOSED

Onami Grill & Sushi Bar
Dining options: Late Night, Delivery, Reservations
Restaurant details
Dining options: Late Night, Delivery, Reservations
Reviewed December 8, 2012

The location (up on the top retail floor of the Westgate Mall) leaves it with fewer customers than you might expect, but this Oriental-themed restaurant ticks all the boxes: good selection of food, great selection of drinks, excellent service and pleasant, cool decor.
Highly recommended.

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Thank BigBrightBlueSky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (79)
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33 - 37 of 79 reviews

Reviewed November 28, 2012

We ate dinner here on Tuesday 19th November (pre birthday dinner) We choose 2 sets of Teppanyaki which was fresh and good. However we had to wait for the chef to finish serving a couple that was there before us, which took longer than we expected, although their wonderful cocktails kept us busy. The should add extra chef(cook) other than make customers have unnecessary wait for their turns.

The waiters are quick in service and very friendly! I have tried several Japanese meals in Nairobi and Onami westgate beats them all. I would eat again.

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Thank GipsyTraveller_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2012

Had dinner there 2 weeks ago on a Friday, The service was very very slow and our table(of 10) had to repeatedly re order drinks and when they came half were not correct! the food was way below average, and most of us had lots of left overs. But the icing on the cake is when the bill came and my husband paid by credit card, and the waiting staff, who were 4 standing in a corner whispering this whole time as we were trying to decipher the bill, came and asked my hubby if they could add 4,000kshs on top of the bill and deduct the whole amount from the card as their tip!! Now this is the first time we have encountered this in Nairobi, the wait staff deciding for themselves what amount of Tip they should get and asking for it! not to mention the crappy job that they did! that is definitely the last time we ever go there. waste of time and money if you ask me. So if you do go, you might want to check what they charged to your credit card before you sign, you might be awarding terrible service with a hefty tip!

1  Thank Suzzie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2012

As we ordered drinks before dinner, we were shocked to see Roaches run across our table. The manager seemed not to grasp why we were so upset, and casually explained that the place had just been fumigated twice.

Why did we need to know that, and why didn't TWO fumigations rid such a high end restaurant of roaches ?

We changed tables, and did not see the manager again until the end when he belatedly offered a free drink.
Look into your bug problem, Onami.....

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1  Thank ToKi99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2012

Went there and found them playing salsa music,danced abit. Onami is in a big shopping mall called Westgate in Westlands. Plenty of safe parking and great ambience but slow service

Thank Nina49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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