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“Good Pakistani / Indian food” 4 of 5 bubbles
Review of Open House Restaurant

Open House Restaurant
Ranked #5 of 536 Restaurants in Nairobi
Certificate of Excellence
Price range: $5 - $15
Cuisines: Indian, Asian
More restaurant details
Restaurant details
Good for: Kids, Special occasions, Large groups, Dining on a budget, Families with children, Business meetings
Dining options: Lunch, Late Night, Dinner, Delivery, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
Description: At Open House Restaurants, we believe that Fine Indian Cuisine comes from a delicate balance of succulent food, authentic ambiance and personalised service. So when you walk into our doors, be ready to experience a connucopia of indian flavours, whilst being transported into our traditionally set surroundings. Feel free to enquire about your taste preference or take suggestion from our experienced staff. Enjoy!
Washington DC, District of Columbia
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Good Pakistani / Indian food”
4 of 5 bubbles Reviewed March 17, 2014

Overall good food and the service is okay too. Havnt been to the karen branch so this review is specifically for the westlands one. It seems to be really popular and its always full even on weekdays so remember to reserve beforehand

  • Visited February 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Mehreen V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boodha85, Guest Relations Manager at Open House Restaurant, responded to this review, March 18, 2014
Hi Mehreen,

We're glad you enjoyed your Open House experience. Please do go to Karen and let us know what your thoughts are.

Warm regards,
Vishal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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434 reviews from our community

Visitor rating
    226
    174
    28
    4
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Nairobi, Kenya
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“The best for Indian cuisine”
5 of 5 bubbles Reviewed March 11, 2014

My favorite restaurant especially the Karen branch. The staff are courteous and helpful. They are always happy to serve and recommend a dish. My favorite waiter is George. Very friendly and efficient.

  • Visited February 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boodha85, Guest Relations Manager at Open House Restaurant, responded to this review, March 13, 2014
Hi Linda,

I'll be sure to pass on your compliments to George and he'll eagerly be waiting for your return.

Kind regards,
V
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
21 reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Great Place”
4 of 5 bubbles Reviewed March 11, 2014

We visited Talisman sometime in December last year.

We received a very warm welcome. Though we hadn't made a reservation, we were accomodated well and seated near the reception, secluded from the common seating area.

We placed our order with some recommendation from the waiter. Our food was prepared and brought in in good time. The quality of the food was very good.

Their signature dish the cheese samosas, too good!! A must try.

They have a kids play area as well.

All in all a great place, ambience is good, and of course so was the food.

Please make a reservation before you go.

  • Visited December 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Jas71_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boodha85, Guest Relations Manager at Open House Restaurant, responded to this review, March 13, 2014
Hi Jas,

Although you wrote the review for Talisman, I hope you try Open House soon and I'm sure you'll give us a sparkling review too. Our Karen branch in Crossroads Mall (Nakumatt Karen) is on the 1st floor and close to Talisman. Try our Cheese Nan :)
Warm regards,
Vishal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Credit card fraud”
3 of 5 bubbles Reviewed February 28, 2014

We visited this restaurant in January. The food was fine as was the service.

I didn't have cash on me and thought instead of going to the bank machine I would use my credit card

Bad idea. This morning I was contacted by my bank. Someone at the restaurant copied my info (I never let the card out of my sight so they must have skimmed it on the machine)

The person charged over 3,000 US on my card. The bank reversed the charges,, but we frequent Nairobi and have friends there, we will let them know what happened.

  • Visited January 2014
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Jackelowna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boodha85, Guest Relations Manager at Open House Restaurant, responded to this review, March 3, 2014
Dear Esteemed Patron,

As per our emails, we have already started investigating the incident. As requested, please email us your contact number so that we can call for more details.

I am glad to see that you still have high regards for us pasting a 3 star rating and assure you that whether or not this incident originated from our well trained and trusted staff, we will get you answers.

Thank you again for stepping up and giving us an opportunity to better serve our customers.

Kind Regards,
Vishal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, Costa Rica
Level Contributor
104 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“EXCELLENT INDIAN CUISINE AT FAST FOOD PRICES”
5 of 5 bubbles Reviewed February 9, 2014

we, four of us, had an incredible lunch that included mutton, shrimp and chicken with nan and soft drinks in well decorated salon with great service for around $50.

Visited February 2014
Helpful?
Thank nealcr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boodha85, Guest Relations Manager at Open House Restaurant, responded to this review, March 3, 2014
Thank you and we look forward to having you back soon.
Kind Regards,
Open House
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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