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“Very comfortable hotel” 4 of 5 bubbles
Review of Sankara Nairobi

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Sankara Nairobi
Ranked #11 of 161 Hotels in Nairobi
Certificate of Excellence
Annecy, France
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Very comfortable hotel”
4 of 5 bubbles Reviewed November 15, 2013

An oasis of comfort in the city. The roof top pool with a window to the pavement is quite unique. Very friendly and helpful staff. Security is taken seriously which is good. I'll be back!The cost is high, but not easy to find really good hotels.

  • Stayed November 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, December 6, 2013
Dear James W,

Thank you for your kind comments.

Thank you for choosing the Sankara as your home away from home; and we look forward to welcome you back!

With Kind Regards,



Moshi Perera, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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774 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Nassau, New Providence Island
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed November 14, 2013

I really like this property, with great dinning, a convenient location and an awesome roof pool bar, this is still my go-to-place to stay in Nairobi even with all the new hotels coming on circuit. It reminds me of many of modern boutique hotels in New York City.

  • Stayed November 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RafiquesRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, Manager at Sankara Nairobi, responded to this review, November 19, 2013
Dear RafiquesRoad,

Thank you for taking the time to write your review dated 14th November 2013. We are very pleased that you enjoyed the facilities in our hotel.

Thank you for choosing the Sankara to be your home away from home; and we do look forward to welcoming you back at Sankara Nairobi very soon to enjoy a little bit of "New York" in Africa

With Kind Regards



The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
177 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 bubbles Reviewed November 11, 2013

I have been to Africa and Nairobi in particular several times and have stayed at most of the "Famous" hotels so decided to try this one based upon its spa and my companion's thoughts. As other people have commented be prepared for nasty traffic - nothing in the US compares to center Nairobi traffic at rush hour. Not the hotel's fault - just be aware. The atmosphere is a bit sterile but the staff was very friendly and catered to all our requests. Check-in was smooth and the rooms were adequate but a bit small. Overall a good place to stay but for a traditional African experience try the Norfolk.

Room Tip: Upper floors seem best
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Charles R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, December 6, 2013
Dear Charles R,

Thank you for your feedback.

We are still a young hotel by comparison to the longer established hotels in Nairobi; and the experience we try to create is more in keeping with the new vibrant Africa. We are sorry we did not live up to your expectations and hope that you will come back to the Sankara soon!

With Kind Regards,


Moshi Perera, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
87 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed November 9, 2013

Good hotel, west lands location so if peak hours of traffic, ie 7am to 10 am and 4pm to 8pm, expect horrendous traffic to get to hotel from airport.

Nice hotel, nice food, and good location when no traffic.

Not the hotels fault re traffic... just something to take into consideration in case staying a night in nbo due to masai mara, like we did in November this year.

Alternative hotel near hotel and very nice is ole sereni which is recommended to stay or kill some hours like we did from wilson (to masai mara) to international airport.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RG1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, December 6, 2013
Dear RG1978,

Thank you for your kind comments.

With the development of the road infrastructure underway, we do hope that the traffic problems will be resolved very soon; so that you can enjoy a traffic free stay with us.

We look forward to welcome you back soon!

With Kind Regards



Moshi Perera, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gevelsberg, Deutschland
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed November 8, 2013

great hotel in nairobi. clean, very good service. room well equipped, W-Lan available all around the hotel. restaurants and breakfast outstanding. no charge for any extras.
airport transportation is working well.

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dlpe-traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kannnapolis
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 6, 2013

I thoroughly enjoyed the roof top dining. The food was great and the staff was extremely accommodating. The vast wine selection from South Africa, France, and Spain added to the dining experience immensely!

  • Stayed July 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aanthony2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed November 6, 2013 via mobile

Nice staff and service, large room with all you need.
Spa is very good for massages despite European prices it is good after a long trip.
Swimming pool on the rooftop is nice but you are exposed to all the roof terrace cafe guests which is not the nicest if you want to just relax.
Only remark from a very demanding guest, the rooms are not spotless spotless with stains on the carpet, lamp in bad shape. Otherwise I do recommend!

Stayed November 2013, traveled on business
Helpful?
Thank Palmiterro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, Manager at Sankara Nairobi, responded to this review, November 18, 2013
Dear chachatralala,

Thank you for taking the time to write your review dated 6th November 2013.

We are always pleased to hear from our guests and more so with your gracious compliments about our service, staff and the facilities.

We are delighted to note that you enjoyed our spa experience with international spa brand Angsana at Sankara Nairobi.

Thank you once again for taking the time to share your feedback and we do look forward to welcoming you back at Sankara Nairobi very soon.

With Kind Regards



The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sankara Nairobi

Property: Sankara Nairobi
Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Nairobi
#7 Spa Hotel in Nairobi
#10 Family Hotel in Nairobi
#11 Romantic Hotel in Nairobi
#11 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sankara Nairobi 5*
Number of rooms: 156
Official Description (provided by the hotel):
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 
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Also Known As:
Sankara Nairobi Hotel Nairobi

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