I recently had the opportunity to stay at Sankara on a stop over business trip.The hotel has taken great care to ensure security of its residents with cctv cameras everywhere and rigorous checks at the entrance even for known hotel guests which can sometimes be annoying.The rooftop bar has good service and so is the spa on the 7th floor. They must be having a great chef too on their restaurant on the 1st floor as the food is great. The cost of these services is however on the higher side on a comparative basis to similarly priced new hotels in the city.I found it surprising and pretty disappointing that they have different rates for different days and even for these rates these exclude breakfast for the weekdays. It was also pretty disappointing that even after checking in they did not disclose for me the full rates including taxes that I was expected to pay which amounted to a level of deception and totally unacceptable.Finally, I sought the intervention of the manager on an issue regarding my comfortable stay as a guest. His mien, and dismissive attitude and inability to resolve the issue, which ended up being resolved by someone way down the line after the same explanation left me deeply disappointed
- Official Description (provided by the hotel):
- Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more less
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- Also Known As:
- Sankara Nairobi Hotel Nairobi