My wife and I are British citizens, residents here in Kenya. With us both being teachers we wanted an extremely relaxing holiday during our Easter holidays to recharge the batteries, so we decided to come to the Sankara for 5 days.
We are arrived at midday on a Wednesday and after calling a few days before hand we were given our early check in as requested. We went to our room (a superior room) and it was beautiful. Extremely comfortable and a very cool feature of the rooms are the glass walls of the bathroom. An extremely comfortable room, very comfortable bed and plenty of complimentary bottles of water surrounding the room as well as fresh fruit. A great selection of tv channels including 5 sports channels showing all the top sport from around the world (a great plus from me)!
We slept extremely well the first night of our stay (probably the best nights sleep in a hotel I have had). When we woke the next morning we noticed that there was a leak coming out of the air conditioning shaft at the top, the floor was quite wet. I went down to reception to inform them. The very helpful lady on the desk rang the manager and they were extremely apologetic for the inconvenience this caused. Immediately I was informed that we were getting a two bedroom upgrade to a Junior Suite. This was extremely pleasing and the sign of top top quality service. I was told to go back to my room and pack our stuff and we would be moved immediately. From the time I went down to reception to tell them about the leak it was only 30minutes until we were in our new room. The Junior Suite was a beautiful room and was much appreciated.
The gym in the hotel is of a good standard. A decent range of free weights as well as good quality treadmills (technogym). One thing that would be a good addition would be spin bikes, rather than the usual exercise bike.
The pool area is beautiful and extremely relaxing. A nice touch at the gym/sauna and steam room was the free bottles of water that are given out.
The breakfast in the hotel was world class, the best range of food I have ever seen at breakfast and the food was of the finest quality. The Oriental restaurant was delicious and extremely fresh. The continental restaurant was excellent and was one of the nicest meals we have every enjoyed. The desserts in the hotel are phenomenal! The highest standard of dessert you would get from anywhere in the world.
Every member of staff in the hotel is very well trained and extremely friendly, polite and helpful.
I can't speak of this hotel highly enough. My wife and I have stayed in top hotels over Europe and beyond and this is without a doubt one of, if not the best we have stayed in. A true 5 star hotel and we will definitely be back.
If you ever have the opportunity to stay here please do! You will not regret it.
- Official Description (provided by the hotel):
- Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more less
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- Also Known As:
- Sankara Nairobi Hotel Nairobi