We stayed at Sankara three times in December, between trips to the East Coast and Maasai Mara. Although it was on the opposite side of the city center from the airport traffic was not an issue because our flights were either on Sunday or very early in the morning. When we first arrived late, hungry, and tired the staff at Artisan restaurant were very gracious and accommodating. It was nearly closing time but they accompanied us around the sumptuous buffet making suggestions. When they found out our son was picky about food they offered to cook something for him. But it wasn't necessary, their buffet spread is 5-star. On a couple of other occasions I find that they are also very accommodating with other requests: when I wanted gingerbread cookies on Christmas eve and a complete set of their soapstone animals.
My only complaint had to do with the centralized AC. We stayed in three different rooms and each time we changed the AC settings to cooler temperature it remained at 23-24 C all night, that we had to sleep without the duvet. It would have been nice if there was a blanket sheet at least. We finally informed the hotel and the AC technician promptly showed up.
The other things we like the hotel and why we'd recommend it to friends: the rooftop pool, outlets for our laptop and iPad, comfortably soft bed, shower and tub, proximity to shopping centers (Sarit Center, Westland Mall, Nakumatt), and restaurants that we could simply walk to.
- Official Description (provided by the hotel):
- Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more less
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- Also Known As:
- Sankara Nairobi Hotel Nairobi