I arranged this tour over the phone after seeing it in the Rough Guide and checking it out on the web. I opted to have them pick me up at my hotel at rates slightly higher than I would have paid by getting a taxi myself. I was appreciative of the convenience and happy to spend my money with them. One of the most valuable parts of the tour is the access. As a female traveling on my own, I simply would not have gone into Kibera without a local. As much as for being there, I felt I was paying for the insider local knowledge when the guide carefully and thoroughly answered all of my many questions. I didn't mind being offered the opportunity to buy small craft items to support a cause. I was happy to pick up a few souvenirs and spend my money here instead of a big shop. There was not a security guard, but I did not feel that one was needed. My shoes got really mucky. I was glad I brought my camera. I wish I would have brought a little more cash for purchases and tipping.
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