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“Adequate stay, poor airport pick up service” 3 of 5 stars
Review of Sentrim Nairobi Boulevard Hotel

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Sentrim Nairobi Boulevard Hotel
2.5 of 5 Hotel   |   Harry Thuku Road | PO Box 43436, Nairobi 00100, Kenya (Nairobi Central Business District)   |  
Hotel amenities
Ranked #60 of 156 Hotels in Nairobi
London
Level Contributor
151 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Adequate stay, poor airport pick up service”
3 of 5 stars Reviewed December 18, 2013

I stayed here for one night before the start of an overland trip. I paid enough for an airport pick up so I could swiftly be transported from Nairobi airport to my hotel. I had to wait well over an hour for the service. There was poor communication of the delay. I could have just been told to get an airport taxi to the hotel. At least I was given a complimentary meal which was appreciated and it did not take too long to arrange this. Breakfast was adequate, nothing special. Had little time to make use of any hotel amenities.

  • Stayed June 2013, traveled solo
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank TravellerDWM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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271 reviews from our community

Traveler rating
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    90
    114
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    25
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Blackwood, New Jersey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 16, 2013

Our group stayed here for two nights. It was OK. The grounds were nice. We felt safe within the gates of the place-would NOT venture out. Breakfast was nice, a variety of choices and plentiful. Dinner-not so great. Don't choose the lamb chops! The room was facing the pool. For November the fan was enough with an open window. The "safe" in the room...you could pick it up and carry it off! The room and the entire hotel were clean. I understand there are surcharges if you use credit cards. Didn't miss not having an elevator, liked the staircase. There was a conference room for our group's morning meeting, which was convenient and private. It was a good place to stay for a couple of nights before heading out on safari, without breaking the bank.

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Beverly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delhi
Level Contributor
259 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 stars Reviewed November 28, 2013

The good points:
Nice modern rooms, clean and good modern washrooms too
Free wifi in rooms
reasonably good location
the not so good points:
No elevator, though there are only 2 floors
the rooms are a bit small
the airport taxi service is a bit expensive
overall good experience for me

  • Stayed October 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank prateek_mittal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caernarfon, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 4, 2013 via mobile

Stayed at this hotel for one night before starting on safari.
The journey from the airport took well over an hour due to heavy traffic. Be aware of beggars who try and reach into your taxi if stuck in a que, not a nice experience.
Our room was facing the gardens and was basic but clean and the wall fan worked fine in order to keep us cool.
We didn't venture out of the hotel as didn't feel that it was safe to do so.
Can't comment on the food as didn't eat at the restaurant, only had breakfast which again was basic but ok.

  • Stayed October 2013
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank S_y_SS_y_G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed November 2, 2013 via mobile

120 usd per night for this horrible pathetic hotel where u feel why am I here on a lay over and why I did not go straight on a safari leaving the hotel .
Hair dryer even exploded when I tried to use it ! Rooms are just filthy , you just don't feel u want to stay there overnight !

  • Stayed October 2013
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank Herve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Nairobi hotels

London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed October 28, 2013 via mobile

I stayed here twice. My first room was at the front of the hotel on the road. Iy wasn't amazing. The second time my ro faced the beautiful gardens and I really enjoyed it. Decent hotel. Good food. Good size room. Good for the price.

  • Stayed October 2013
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank RH22_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset West, South Africa
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 3, 2013

The hotel is 18km from Jomo Kenyatta airport, and the travel by taxi is dependent on the peak hour traffic. May take up to an hour. There is no air conditioning in the rooms, and the restaurant - while having a very varied menu, serves poor quality food.
The only advantage was free wifi to guests. There is a 5 minute walk to the nearest ATM, and transactions at the hotel are done in Kenyan shillings and US $. However, only Kenyan shillings are provided for change. A 5% surcharge is levied on credit card transactions.

Room Tip: Room overlooking the garden and not the pool.
See more room tips
  • Stayed October 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Errol V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sentrim Nairobi Boulevard Hotel

Property: Sentrim Nairobi Boulevard Hotel
Address: Harry Thuku Road | PO Box 43436, Nairobi 00100, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 156 Hotels in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sentrim Nairobi Boulevard Hotel 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Nairobi is the capital and largest city of Kenya. The city and its surrounding area also form the Nairobi Province. The name "Nairobi" comes from the Maasai phrase Enkare Nyirobi, which translates to "the place of cool waters." However, it is popularly known as the "Green City in theSun." Location: Sentrim Boulevard is located at the end of Nairobi’s Harry Thuku Road, an oasis of peace and quite with beautiful manicured gardens and lawns. There are 70 rooms in 2 stories. The main guest area consists of the reception, lounge area, Restaurant and bar. The Mezzanine floor has the conference facilities. ... more   less 
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