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Ole Sereni
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Savings alert! 12% below average rates

The price you found is 12% lower than this hotel's average rate of $176/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Reviews (1,451)
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All reviewsnational parkgame parkclose to the airportgame reserveeagles restaurantpark viewwild animalsinternational airportmombasa roadan airport hotelbetween flightsnairobi trafficwilson airportgift shoprooms are niceshort staybusiness trip
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Reviewed September 7, 2013

We stayed here for a night while travelling out to the Maasai Mara. Security is good at the hotel. We stayed in the Maasai Suite which was a beautiful suite. The only complaint is that the bed is extremely uncomfortable but that was the only complaint we had for the room.

Unfortunately, we didn't have time to use the amazing bathtub but it really was beautiful. The bathroom was very nice with a great shower.

The hotel itself is beautiful and if you eat at the restaurant you can overlook the park which is so peaceful. They have some great statutes and it is decorated very nicely. Service in the restaurant was extremely slow when we ate and the staff wasn't overly attentive.

Room Tip: Maasai Suite was beautiful
  • Stayed: August 2013, traveled as a couple
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1  Thank Santucci1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghulam S, General Manager at Ole Sereni, responded to this reviewResponded September 8, 2013

Thank you for taking time to give us your feedback which is very appreciated.

Our sincere apologies on the bed discomfort and the slow service in the restaurant. We will have these concerns addressed right away.

We hope you will consider our services during your future travels to this part of the world.

I look forward to welcoming you back.

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Reviewed September 7, 2013

The Ole Sereni is around 15-20 MInutes from NBO international airport and next to the city's own national park. The rooms are nicely furnished and clean, my view from the small balcony unfortunately faced the adjacent parking lot. The hotel's restaurant has a good selections of menues, the local beef was so delicious I had it twice for diner. Breakfast was served on the terrace with a great view over the park, the buffet selection did not leave any wish unanswered. Through the local travel desk, I booked an early morning safari to the park where we spend 4 hours watching giraffes, buffalos, zebras, gazelles, rhinos, ostrich and lions. Definitely a trip to be recommended, especially if you don't have a lot of time but still feel for some African adventure.

  • Stayed: June 2013, traveled on business
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Thank ZurichBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghulam S, General Manager at Ole Sereni, responded to this reviewResponded September 8, 2013

I sincerely thank you for taking time to give us your positive reviews.

You have given us Top Marks across the board and for that we are greatly humbled.

We look forward to welcoming you back.

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Reviewed September 5, 2013

My husband and I stayed here for a couple of nights. We choose it because of the location next to The National park. Our room was small but very nice. The first night we had a lovely meal in The Eagle restaurant on the 4th floor. The staff were excellent. When we asked for a wine recommendation they matched the wine superbly to our chosen meal. The only down side of our stay was the noise. It sounded like table and chairs being dragged across the floor from very early morning. That said we would stay here again.

  • Stayed: September 2013, traveled as a couple
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Thank Trishtroll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghulam S, General Manager at Ole Sereni, responded to this reviewResponded September 8, 2013

Thank you for taking time to give us your positive feedback.

I am glad you found Eagle's a fine culinary experience.

We do however apologise for the noise pollution on the floors and will address is right away.

We look forward to having you with us soon.

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Reviewed September 5, 2013

I stayed here for several nights last week. I went on 3 safaris with the hotel. We saw so much wildlife at Nairobi National Park. We even saw a pride of 11 lions stalk and kill a zebra! Amazing. Our game driver was Benson, he was amazing, knowledgeable and he knew where to take us for the best safari experience.
This hotel is more than just a great place to stay, it is a destination for great safaris!

  • Stayed: August 2013, traveled with friends
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Thank jungleRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghulam S, General Manager at Ole Sereni, responded to this reviewResponded September 8, 2013

Thank you for taking time to give us your raving reviews.

I recollect us watching those extra-ordinary images of the Nairobi National Park especially the one with 11 LIONS!!!! I have not met any of our guests who had a game sighting as you did.

Thank you for acknowledging 'Benson's' efforts and we wlook forward to welcoming you back.

You just might see 12 LIONS next time:)

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Reviewed September 3, 2013

We only stayed here one night but it was lovely, a very nice first introduction to Kenya! The outdoor dining patio was great and overlooked a wide expanse of land. The breakfast was lovely and the staff were great.

  • Stayed: October 2012, traveled with friends
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Thank whiskersonkittens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghulam S, General Manager at Ole Sereni, responded to this reviewResponded September 5, 2013

Thank you for sharing your positive feedback.

I am pleased that you had a pleasant experience.

We look forward to welcoming you back.

Report response as inappropriate
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