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Ole Sereni
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Reviews (1,455)
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All reviewsnational parkgame parkclose to the airportgame reserveeagles restaurantpark viewwild animalsinternational airportmombasa roadan airport hotelbetween flightsnairobi trafficwilson airportgift shoprooms are niceshort staybusiness trip
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1,049 - 1,054 of 1,455 reviews
Reviewed August 13, 2013

We selected Ole -Sereni at the last minute and were very happy with our stay of one night. We arrived quite late at night so it was a relief that check in was quick and the restaurant was still open. Some reviews have mentioned noise from the pool area, and although we could see the pool from our room on the second floor, we did not hear any noise. Our room was spacious and clean and the staff were professional and friendly. All in all this hotel is a really good choice if you want to stay somewhere near the airport.

  • Stayed: July 2013, traveled as a couple
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Thank Shep196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghulam S, General Manager at Ole Sereni, responded to this reviewResponded August 19, 2013

I sincerely thank you for taking time to give us your feedback.

It our constant effort to ensure every guests comfort and I am pleased to know that your experience was positive.

We look forward to welcoming you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2013

We stayed at this hotel for our first night before going on safari and would recommend it as its close to the airport, directly opposite the Somak safari lounge so not far to travel the next morning and the rooms look out over the Nairobi National Park. Would definitely recommend staying the first night at the hotel as it gives you time to recover from the long flight. We arrived at the hotel at 08.30 and were given our rooms within an hour which was great so were able to grab some rest before lunch. We had planned to spend the afternoon by the pool watching all the giraffes arriving at the waterhole but didn't realise until we got there how cold it is in June so didn't spend much time by the pool. Also no giraffes only one solitary ostrich so slightly disappointed but can't complain as we had a great lunch and dinner at the hotel sat on the verandah overlooking the park. The service was great, all the staff were very helpful and the rooms had all the facilities you'd want and very clean. What more can you ask for?

Room Tip: Make sure you have a room with a view of the park and remember its basically a business/transit hotel
  • Stayed: June 2013, traveled with friends
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Thank georgiegirl7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghulam S, General Manager at Ole Sereni, responded to this reviewResponded August 19, 2013

Thank you for taking time to give us your positive review.

I am truly pleased to learn that your start off to the Safari was a memorable one.

We look forward to welcoming you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2013

I recently had the pleasure to stay at the Ole Sereni. I was there during the airport fire and the staff were very flexible and accommodating in a time where information was sparse.
The hotel is excellent, the staff friendly and the food superb. My only down side is the beds are a little firm.
All in all i cant wait to go back and stay there again. Superb

Room Tip: National park views are very pleasant.
  • Stayed: August 2013, traveled on business
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Thank Geoff W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghulam S, General Manager at Ole Sereni, responded to this reviewResponded August 19, 2013

Thank you for taking time to give us your positive review.

Recently many travellers such as yourself have gone through hectic time due to the unfortunate Airport fire and we are pleased to know that our service delivery was appreciated.

We look forward to welcoming you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2013

This is by far the best hotel I have stayed in for a long time. It's a rare find in Kenya and this is clearly an international hotel with all the services that belng to this. the rooms have beautiful views on the Park, great rooms and wonderful restaurants. The hotel also has a pool. European prices though...

Stayed: August 2013, traveled with family
1  Thank azeeuwnl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghulam S, General Manager at Ole Sereni, responded to this reviewResponded August 10, 2013

I sincerely thank you for giving us your raving comments.

It only makes us very proud of what kind of Hotel we manage.

We look forward to welcoming you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2013

I visit Nairobi regularly and have stayed at most of Nairobi's hotels and highly recommend Ole Sereni. The hotel is very well run and in perfect condition, which is rare in other African hotels. The hotel is furnished with interesting decor and has a great atmosphere. The location next to Nairobi National Park means that you get a quiet sleep and can enjoy great views across the African savannah from the bar and restaurant. Ole Sereni is close to the airport, but the trip into the city center can take awhile in the notorious Nairobi traffic jams. A great hotel if you are on vacation, but city center hotels may be more convenient if on business.

Room Tip: Ensure you get a room on the Nairobi National Park Side. The other rooms look across an construction site into the main highway.
  • Stayed: August 2013, traveled on business
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Thank TravelDude747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghulam S, General Manager at Ole Sereni, responded to this reviewResponded August 10, 2013

Thank you for sharing your positive feedback.

It is our constant effort to ensure that we provide the finest of comfort and services to all our guests and a positive feedback as this gives us the boost to perform better.

We look forward to wlecoming you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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