We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel”
Review of Ole Sereni

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ole Sereni
Ranked #16 of 165 Hotels in Nairobi
Certificate of Excellence
Sydney, Australia
Level 5 Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Great hotel”
Reviewed August 13, 2013

We selected Ole -Sereni at the last minute and were very happy with our stay of one night. We arrived quite late at night so it was a relief that check in was quick and the restaurant was still open. Some reviews have mentioned noise from the pool area, and although we could see the pool from our room on the second floor, we did not hear any noise. Our room was spacious and clean and the staff were professional and friendly. All in all this hotel is a really good choice if you want to stay somewhere near the airport.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shep196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghulam S, General Manager at Ole Sereni, responded to this review, August 19, 2013
I sincerely thank you for taking time to give us your feedback.

It our constant effort to ensure every guests comfort and I am pleased to know that your experience was positive.

We look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,292 reviews from our community

Traveler rating
    434
    518
    201
    73
    66
See reviews for
161
280
76
561
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (374)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Southampton
Level 5 Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed August 12, 2013

We stayed at this hotel for our first night before going on safari and would recommend it as its close to the airport, directly opposite the Somak safari lounge so not far to travel the next morning and the rooms look out over the Nairobi National Park. Would definitely recommend staying the first night at the hotel as it gives you time to recover from the long flight. We arrived at the hotel at 08.30 and were given our rooms within an hour which was great so were able to grab some rest before lunch. We had planned to spend the afternoon by the pool watching all the giraffes arriving at the waterhole but didn't realise until we got there how cold it is in June so didn't spend much time by the pool. Also no giraffes only one solitary ostrich so slightly disappointed but can't complain as we had a great lunch and dinner at the hotel sat on the verandah overlooking the park. The service was great, all the staff were very helpful and the rooms had all the facilities you'd want and very clean. What more can you ask for?

Room Tip: Make sure you have a room with a view of the park and remember its basically a business/transit hote...
See more room tips
  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank georgiegirl7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghulam S, General Manager at Ole Sereni, responded to this review, August 19, 2013
Thank you for taking time to give us your positive review.

I am truly pleased to learn that your start off to the Safari was a memorable one.

We look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed August 12, 2013

I recently had the pleasure to stay at the Ole Sereni. I was there during the airport fire and the staff were very flexible and accommodating in a time where information was sparse.
The hotel is excellent, the staff friendly and the food superb. My only down side is the beds are a little firm.
All in all i cant wait to go back and stay there again. Superb

Room Tip: National park views are very pleasant.
See more room tips
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geoff W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghulam S, General Manager at Ole Sereni, responded to this review, August 19, 2013
Thank you for taking time to give us your positive review.

Recently many travellers such as yourself have gone through hectic time due to the unfortunate Airport fire and we are pleased to know that our service delivery was appreciated.

We look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bleiswijk, The Netherlands
Level 5 Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 9, 2013 via mobile

This is by far the best hotel I have stayed in for a long time. It's a rare find in Kenya and this is clearly an international hotel with all the services that belng to this. the rooms have beautiful views on the Park, great rooms and wonderful restaurants. The hotel also has a pool. European prices though...

Stayed August 2013, traveled with family
Helpful?
1 Thank azeeuwnl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghulam S, General Manager at Ole Sereni, responded to this review, August 10, 2013
I sincerely thank you for giving us your raving comments.

It only makes us very proud of what kind of Hotel we manage.

We look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast, Australia
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 9, 2013

I visit Nairobi regularly and have stayed at most of Nairobi's hotels and highly recommend Ole Sereni. The hotel is very well run and in perfect condition, which is rare in other African hotels. The hotel is furnished with interesting decor and has a great atmosphere. The location next to Nairobi National Park means that you get a quiet sleep and can enjoy great views across the African savannah from the bar and restaurant. Ole Sereni is close to the airport, but the trip into the city center can take awhile in the notorious Nairobi traffic jams. A great hotel if you are on vacation, but city center hotels may be more convenient if on business.

Room Tip: Ensure you get a room on the Nairobi National Park Side. The other rooms look across an construction...
See more room tips
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelDude747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghulam S, General Manager at Ole Sereni, responded to this review, August 10, 2013
Thank you for sharing your positive feedback.

It is our constant effort to ensure that we provide the finest of comfort and services to all our guests and a positive feedback as this gives us the boost to perform better.

We look forward to wlecoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crickhowell, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 9, 2013

I was fortunate to haved picked this hotel on my first visit to Nairobi, it is an excellent hotel with good facilities, the staff are extremely helpful and go that extra mile to help you out when asked. The reception at the hotel is very good with friendly staff welcoming you and making the check experience easy. The food is very good and plentiful and the is not shortage of Tusker (Local Beer) if that's your want. I would definitely recommend this hotel if you are visiting Nairobi for business or pleasure. If you go find Shadrack at the hotel reception, an excellent member of staff and cannot do enough to help you.

Room Tip: Try and get a room on the national park side good views of the wandering wildlife when it shows itse...
See more room tips
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghulam S, General Manager at Ole Sereni, responded to this review, August 10, 2013
Thank you for taking time to give us your positive feedback.

Its overwhelming to hear that we made your first visit to nairobi a memorable one.

Thank you for acknowledging Shadrack as he is an integral part of our team and delivers phenomenal service. I will surely share your sentiments with him.

Once again, I sincerely appreciate your comments and look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 7, 2013

I stayed at this hotel on the way back from a safari holiday in the Central Highlands of Kenya.

The hotel is clean, stylish and located in a great position between the two main Nairobi Airports which meant travelling to and from it was effortless.

I was genuinely impressed with its outdoor bars and restaurants, its swimming pool overlooking the game reserve as well as the attentiveness of the front desk staff.

My room was very clean, comfortable and most importantly quiet which ensured a proper night's sleep

The hotel has been adept at displaying its African roots at the same time as appealing to the international traveller set.

My only development point is that the free WI-FI signal needs to be stronger throughout the hotel rather than in a few pockets.

I would certainly consider staying here again next time I am passing through Nairobi

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SW19man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghulam S, General Manager at Ole Sereni, responded to this review, August 10, 2013
Thank you for taking time to give us your positive review.

I am very pleased to learn that your stay was pleasant and upto your expectations.

I have taken note of the concern you raised on the WI-FI strength and we will address it right away.

We look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Nairobi hotels
0.2 mi away
Eka Hotel Nairobi
Eka Hotel Nairobi
#13 of 165 in Nairobi
792 reviews
4.7 mi away
The Lazizi Premiere
The Lazizi Premiere
#19 of 165 in Nairobi
92 reviews
3.5 mi away
Fairview Hotel
Fairview Hotel
#3 of 165 in Nairobi
1,276 reviews
Show Prices
Show Prices
Show Prices
4.6 mi away
Villa Rosa Kempinski Nairobi
0.9 mi away
The Boma Nairobi
The Boma Nairobi
#6 of 165 in Nairobi
638 reviews
3.8 mi away
The Heron Portico
The Heron Portico
#5 of 165 in Nairobi
486 reviews
Show Prices
Show Prices
Show Prices

Been to Ole Sereni? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ole Sereni

Property: Ole Sereni
Address: Mombasa Road, Nairobi 00500, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Nairobi
#13 Family Hotel in Nairobi
#15 Business Hotel in Nairobi
#16 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ole Sereni 4.5*
Number of rooms: 134
Official Description (provided by the hotel):
Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Orbitz, Cheap Tickets, Booking.com, Priceline, TripOnline SA, Cancelon, Hotwire and getaroom.com so you can book your Ole Sereni reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ole - Sereni Hotel, Nairobi Hotel Nairobi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing