If it wasn't for the awful customer service in this hotel I'd be sorely tempted to return as the food was great and the hotel was quite stunning. It faces the national park, authentic interior and at night it's quite a chilled ''hotspot''. We were on our way to the airport and stopped off for a few drinks and a meal. It took about 20mins to get a drink and we had about 5 different servers come up and not return with what we asked for. We even asked for a candle at one point which never appeared.
Our red wine was served in sherry glasses which we found very odd but the steak and the calamari were really excellent and judging by the food we saw on other tables this is a good kitchen. shame about the service as other tables also waited some time to get a menu, order taken and drinks.
Tip - be firm if you decide to visit!
- Official Description (provided by the hotel):
- Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more less
- Reservation Options:
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- Also Known As:
- Ole - Sereni Hotel, Nairobi Hotel Nairobi