Great location for a hotel, right on the edge of Nairobi National Park. Although at this time of the year you will not see many animals roaming close by, the terrace outside is a great place to relax in the afternoons, having drinks or dinner or both.
The staff is very friendly and make you fell right at home. Great rooms, specially if you have a view of the park. Good menues for the restaurants and great breakfast included.
Now, for their one terrible issue, checkout. I did checkout ok, initally, then when it was time for me and colleagues to depart, we were asked to produce our credit card charge for the deposit we had been given when we initially check in. All three of us were asked the same thing, and frankly could not understand the reason for the asking. We were unable to produce said document so I still don't know why they needed it. In short, the front desk is VERY disorganized and unable to provide clear answer to our questions (three of us). Suggest you keep you credit card charge handy and do checkout well in advance of departure. This episode really spoiled the excellent track record they had had up to that moment. Otherwise I would have rated them excellent.
- Official Description (provided by the hotel):
- Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more less
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- Also Known As:
- Ole - Sereni Hotel, Nairobi Hotel Nairobi