Be prepared for your adventure at the Ole Sereni Hotel, Nairobi:
**hot water is random in the shower and vanity. I stayed for a week and 5 of 7 days got caught with cold water only.
**water is random in the shower and vanity. 3 days the water turned completely off while in shower. After 5 or so minutes the taps begin sputtering water again but only on-off-on-off.
**Bring ear plugs. The hotel room doors are paper thin and you will hear EVERYTHING in the hallways. This is a airport hotel. Travelers and flight crew come at all hours of the night. You will hear every person coming and going, their conversations walking down the hallway, the doors slamming, the phones ringing, and wakeup calls from 3am to 5am are loud.
**Food and beverage service. Bring a whistle or long pole. You are on your own to attract enough attention to buy anything on the menu. It is almost like a game here. They seem to try harder to avoid you then selling a drink or food.
**Bring slippers. The vinyl stick down tile squares are peeling, dirty, and worn down in most areas, not to mention filthy dirty. Do not go barefoot unless you have all vaccinations current.
**Patients is required at check-in. Bring a lunch, it takes anywhere for 10 to 15 minutes for the clerks to figure out how to register you.
**Wifi internet is poor and LAN in the rooms is even slower. Do not anticipate being productive on the internet. Slow, like 28k dialup.
**Email requires secret code to pass the filtered SMTP. Outgoing email is not allowed here.
**Bed duvets are marginally clean and the hotel only provides single bottom bed sheet. The no top sheet style is like a sleazy motel. Suggest just holding your breath and diving in for frequently interrupted night of sleep from the loud hallway noise.
**Do not pay extra for the park side rooms. The cheap windows are so poorly installed you can hear every conservation from the bar and restaurant patio below. FYI - from 1am to 3am it is usually the lingering staff talking away not hotel guests.
You will only be able to send emails when you leave and go to another civilized location.
Management is oblivious to hotel services. Actually management is invisible. I asked for the manager on four consecutive mornings before leaving for the office but the manager never contacted me.
Hotel is worth maybe $75-100 for a grungy sleepless night not $200-$280 as most would expect clean, quiet, considerate at that price.
- Official Description (provided by the hotel):
- Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more less
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- Also Known As:
- Ole - Sereni Hotel, Nairobi Hotel Nairobi