When we first got here the hotel could not find our reservation which we had made on the hotels' website. I had actually even made two, one of which I wanted to cancel, but couldn't as the website was down (they couldn't find any of them). I had to forward them the e-mail whereupon they made a new reservation at the rate specified in the e-mail. They sorted all this out, so no problems really, but might have been more of a problem if the hotel was fully booked. Don't know if this is a recurring problem.
Anyway, the hotel is fantastic. Both the premises and our room were very, very clean and well maintained. Wi-fi in the room was somewhat unreliable, and as I am writing this my computer is blinking from the power coming and going. After calling housekeeping they promptly fixed what we had asked for. Breakfast is incredibly tastefully prepared with something for everyone, accompanied by a man playing the grand piano. Other seating areas are plentiful, with a variety of restaurants on the premises. Pool area looks nice, although it is too cold to use it now. The game park is no safari, but we've already seen giraffes and ostriches which seems more than one would expect in a big city.
Last, but not least the hotel is close to JKIA. There is no airport hotel in Nairobi, and this was the closest we could find. Although it is not an airport hotel, that was still what we were looking for, and therefore maybe partially expecting. And as far as airport hotels go, this one beats them all. A very nice place.
- Official Description (provided by the hotel):
- Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Orbitz, Travelocity, Cancelon, TripOnline SA and getaroom.com so you can book your Ole Sereni reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Ole - Sereni Hotel, Nairobi Hotel Nairobi