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“Lack amenities and needs to be updated” 3 of 5 stars
Review of The Ndemi Place

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The Ndemi Place
Ndemi Close, off Ndemi Road | P.O. Box 76120, Nairobi 00508, Kenya   |  
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Hotel amenities
Ranked #29 of 145 Hotels in Nairobi
Phoenix, Arizona
Level Contributor
156 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Lack amenities and needs to be updated”
3 of 5 stars Reviewed May 27, 2013

Arrived late in the night on a Sunday. The place is located in a quiet residential area. Expect a fairly long commute from the airport to the hotel. The traffic can be very bad.

The good - the setting is actually quite nice, the area is quiet, and the staff is friendly. The transportation they connect you with, Lazarus, is very accommodating and very nice.

The bad - the place needs a lot of maintenance and renovation. Appears to not have been well maintained. My mosquito net had a ton of holes in it. Everything is fairly old.

The ugly - the bathroom comes with a suicide shower (an electric in line water heater attached to the shower head). Mine actually arced current while I was showering. Also, it only had one setting . That setting was burning hot.

The place could be wonderful, but in its current state it is average at best.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank catlaw98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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89 reviews from our community

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Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 20, 2013

We stayed here for one night and absolutely loved it. Had family visiting Kenya or the first time from the US. The staff was overly friendly, accomodating and all around nice people. The chef was awesome and made us an awesome meal. We also enjoyed the mandazis and samosas with the high tea. I would recommend this to staying at any hotel - it adds a different kind of touch. Thank you so much, to all the staff - you made our night there memorable. Baraka tele!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
6 Thank Pappillon24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, OR
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 20, 2013

The 11/3/12 review has it right. This is a once elegant colonial villa, now somewhat down at the heels. It could use a major re-wiring and re-plumbing, but then it would cost four times as much to stay here.
The staff at Ndemi Place was very friendly and responsive to our needs. We made email reservations (for 5/1/13 to 9/1/13) months in advance with Viola, bill to be paid on our arrival. She arranged prompt and efficient transportation for us from and to Jomo Kenyatta airport.
We were initially disappointed with our room. We asked for another room, but it was late at night, and the other room wasn’t made up. However, they had it ready the next day, and it was a big improvement. It looked out on the sunny front yard of Ndemi Place, with good toilet, multiple electrical outlets, and much better atmosphere for the balance of our time there.

Food was great! Chef Cosma enjoyed our attempts at Kiswahili and provided good service, including French press coffee, cereal, fruit, scrambled eggs for breakfast, and delicious vegetarian meals for just the two of us in the evenings. The dinners were extra, about US$11 per person, but were well worth it, saving us having to find a restaurant that met our needs.

Ndemi Place is safe and secure, with a guard always at the gate to let people in and out. The grounds were a peaceful, beautiful surrounding for our times of rest and regrouping. It was absolutely silent at night. Lovely bird sounds greeted us each morning, with some Hadada Ibis congregating in the large garden behind the house. We even went for a walk in the surrounding residential neighborhood on Sunday morning, passing locals walking to church. This was the perfect place for us to rest up while we toured Nairobi and got over our jet lag, en route to Lamu in our very first trip to Africa.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
6 Thank Rich G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 3, 2012

It is what you expect. We didn't expect too much and were well aware that other hotels in Nairobi charge double or more (here 60USD per single / 100USD double). So with this in mind we found a beautiful and peaceful garden villa. We really enjoyed our stay there.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
7 Thank Florian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed September 29, 2012

We truly enjoyed our experience at Ndemi Place. During our stay we learned that it is the home of a former Kenyan ambassador. The house is quaint, comfortable and very peaceful. Staying there you will feel as though you are a guest in someone's home -- because you are. There is a small but very accommodating staff led by Ms. Monica, who patiently worked with us for months by email while we planned our trip to Kenya. The meals were very good and prepared just for us. You will not get all the bells and whistles you would at a hotel, but you definitely get personal attention in a homey environment. Ndemi is a distance from downtown Nairobi, though not impossibly far by car. It is the perfect place to wind down if you are looking for a quite night or two away from everything.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
6 Thank malaika71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed July 5, 2012

This is a basic, possibly overpriced (at $100 per night), hotel very far from the impression given by many reviews. It is, indeed, wonderfully situated in pleasant gardens and the house has some sense of the colonial past, but it is now looking rather tired. The rooms vary a lot and don't all match the pictures. We rejected the first room offered (which was at the back) and were then offered one at the front which was closer to the published pictures. However, neither the room nor the bathroom were in very good condition (poor shower, in particular). Breakfast was adequate but no more. The best thing about this hotel is that the staff were welcoming and helpful.

  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
5 Thank PLoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 20, 2012

I feel very betrayed by tripadvisor reviews. this place is below poor standards. I guess the reviews were biased because of the service from staff which was very efficient but not even that can move this hotel from zero star to one.

1. NO TV in the rooms, only one room which is deemed executive has a TV, the rest must watch in the lounge. this is convenient for a group booking,notherwise u get stuck watching whatever the others are watching
2. No Intercom in the rooms so when u need an iron or anything, u have to wear the 1 green robe that u n ur partner have to share to walk all the way to reception to get it
3. the shower has more hot water than cold, I thought my skin was gona peel off under that shower
4. The breakfast is an oily omelette and the fruits are stale.
5. Not all rooms have Wifi, connection is mainly in the lounge, reception and patio.

Just add a few shillings ang go to a good hotel. Don't waste ur money.

The only redeeming quality about this place is the transport company they are in partnership with. if you ever find yourself in need of a taxi driver in Nairobi ask Ndemi Place to give you Lazarus the taxi owner & driver's number. He is simply the best, helpful,patient and full of respect and knows all the back routes to avoid Nairobi's horrendus traffic.

You've been warned

Room Tip: Dont take room 6, Wifi connection poor.
See more room tips
  • Stayed May 2012, traveled with friends
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
8 Thank Sewela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ndemi Place

Address: Ndemi Close, off Ndemi Road | P.O. Box 76120, Nairobi 00508, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#25 Business Hotel in Nairobi
Price Range (Based on Average Rates):
Number of rooms: 10
Official Description (provided by the hotel):
Tucked away in a serene natural resort of Kenya’s capital city, The Ndemi Place is the ideal stop over for guests seeking peace and vintage charm in the city of Nairobi. Enjoy the warm and inviting touch of guest house hospitality combined with all contemporary comforts for the distinguished business or leisure traveler. ... more   less 
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Also Known As:
The Ndemi Place Hotel Nairobi

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