We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“WONDERFUL PLACE”
Review of Hillpark Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hillpark Hotel
Ranked #40 of 222 Specialty Lodging in Nairobi
Reviewed September 12, 2012

when I was in my city I was wondering where I could spend my holidays, fortunately I met a pal who suggested this Hotel to me, I had to search for the Hotel through the website and managed to do an online booking, arranged for my trip and when I reached the Hotel I felt as if I was back home in my city, what I enjoyed most was the design of the rooms in the new wing of the Hotel together with the free internet not forgetting free gym and sauna. keep it up since you made my Holiday to be the best in Africa.

Stayed: April 2012, traveled solo
1  Thank magana m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (74)
Traveler rating
Traveler type
Time of year
Language

53 - 59 of 74 reviews

Reviewed August 11, 2012

I too came here after being booked into the hotel as part of a tour and after reading the reviews had mixed feelings.

On the positive:

-The staff were very helpful
-The room I was shown into was much better than I expected and relatively comfortable. I requested to b put into a room in the new wing which I think helped and I would definitely suggest doing.

On the negative:

-Despite calling twice and emailing three times to arrange an airport pickup I arrived and there was no one there to meet me. Mini drama ensued and I eventually was collected an hour and five dollars later after having to make various calls to the hotel.
- the guy who helped me with my bag and taking it to the room scoffed and the two dollar tip I offered and demanded 5 dollars making it extremely uncomfortable, I paid him the money to just get him out of the room.
- The music from the gym was unrelenting.

So in conclusion okay for a night if you have to.

Katie

  • Stayed: July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank TripMember012320171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2012

I came here after 2 nights at the Fairview (great hotel - highly recommended) I only moved because I was meeting an Exodus tour and this was the pre departure accommodation, rooms are tatty, fell over the cleaners bucket as I was shown into the third attempt at a room, no hot water, blaring music from the gym all day/night long, staff are rude and very unhelpful, porter hovered for ages trying to get a tip after I'd carried my own bags, had to ask him to leave in the end, to make matters worse it's £95 a night - same price as the Fairview! I've never written a review before but this place was do bad I felt abliged to warn other unsuspecting travellers.

  • Stayed: July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank ecp36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2012

Well my first stay here was rather miserable, but this time round I managed to get a room as far away as possible from the Gym and the car park. This made quite a difference.

As someone who is always hot and likes to sleep with the windows open, bringing my own mosquito net improved things no end, because I could leave the windows wide open and stay free of insect bites.

The staff seemed more friendly and the food seemed an improvement over the previous trip.

There still seemed to be things not working in the room, but overall this trip was a lot more enjoyable than the last.

Room Tip: Get something as far as possible away from the carpark and the gym
See more room tips
  • Stayed: May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank pint6x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2012

Good facility. Good catering staff. Kind service. Use of conference rooms went well. All areas well kept.

  • Stayed: July 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank retacSBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2012

I've stayed at the Hillpark a number of times and I keep coming back because:
- the location is great for getting into town (though the Mombassa Road is always v. busy). You can actually walk into downtown area if really bad.
- the rooms in the new part at very good. if there's three sharing, its cheaper taking the excellent and spacious penthouse
- the staff are always very friendly
- there's an incredibly good gym / health club out the back
- always cold beer

Not so good because
- wifi not great - sometimes off for extended periods
- reception staff are not very welcoming, but great once you get talking with them
- food in the hotel is at best average - sometime poor. a member of our group had a bad fish. we always had to wait so long.

Room Tip: The opposite side of the building to the gym - which emits shouting and pumping music from 5am
See more room tips
  • Stayed: April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Nazza12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2012

This is a great place to stay for a night or two. The rooms are well equipped and clean and the service is friendly. But I could not believe that none of the rooms have air conditioning or a fan, in a location where it is pretty hot for most of the year. This is a bit of a bugaboo in my book. Free wifi though which is great.

  • Stayed: February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank deadly174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Nairobi hotels
Nairobi Central Business District
Best Western Plus Meridian Hotel
Hotel Troy Nairobi
#11 of 287 in Nairobi
94 reviews
The Heron Portico
#7 of 169 in Nairobi
529 reviews
Show Prices
Show Prices
Show Prices
Nairobi Central Business District
Kahama Hotel Nairobi
Kahama Hotel Nairobi
#9 of 287 in Nairobi
167 reviews
InterContinental Nairobi
#17 of 169 in Nairobi
1,061 reviews
Show Prices
Show Prices
Show Prices

Been to Hillpark Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hillpark Hotel

Address: Lower Hill Road | P. O. Box 46037, Nairobi 00200, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #40 of 222 Specialty Lodging in Nairobi
Price Range: $84 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hillpark Hotel 4*
Number of rooms: 111
Official Description (provided by the hotel):
“As you walk through our doors, you will always feel a sense of coming home. This is our culture” Hillpark Hotels and Resorts is an indigenously Kenyan owned group of hotels featuring Hillpark Nairobi, Hillpark Tiwi, Olpejeta Mansion and our newest bundle of joy Amare Resort. We started off in 2002. Since then we have worked hard to ensure all your different hotel need is met. From business to pleasure to ensuring you keep up your fitness regimen. Our properties stretch from Ukunda, South Coast to Nairobi and Olpejeta in Nanyuki. We love nature; greenery always surrounds us… come see for yourself! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, TripOnline SA, HotelQuickly and Cheap Tickets so you can book your Hillpark Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing