Just come back from 4 days at the Crowne Plaza in Nairobi and loved it. I'll start with the staff as they deserve the first praise - everyone, from check-in to check-out was friendly, professional and made us feel welcome and valued, especially the 'front of house' staff who were brilliant at organising transport and recommending where and what to do and then keen to know what our day had been like on return. Nothing was too much trouble. I had a problem with the in-room safe and an engineer was there within 10 minutes to fix it.
Food at the hotel was good (breakfast being nothing startling although similar to most chain hotel breakfasts) but the items we ordered from bar menus were delicious, particularly the pizzas. Drinks and food weren't cheap though.
The hotel was spotlessly clean and couldn't be faulted. My only gripe would be that the pool area is surrounded by the restaurant and I felt a bit self conscious sitting out in the sun with diners having their lunch beside me, but other than that, it was a great stay and I felt the hotel was far superior to some other Crowne Plazas I've stayed in previously. Can't recommend it highly enough.
- Official Description (provided by the hotel):
- Crowne Plaza Nairobi is a new and stylish, 4 Star hotel strategically located in the commercial area of Upper Hill in Nairobi. The hotel is surrounded by multinational companies, diplomatic missions, banks, government offices, insurers and hospitals. Our pillar-less ballroom and 6 boardrooms with state-of-the-art equipment make it the ideal place to stay and meet. The Crowne Plaza Nairobi is just a 30 minute drive from the Jomo Kenyatta International Airport, 10 minutes drive to the City Centre and 20 minutes drive to the famous Nairobi National Park and Animal Orphanage. Crowne Plaza Nairobi has 206 superbly appointed spacious rooms which include thirteen suites, a club floor with its exclusive lounge. All rooms are air conditioned and have high speed wireless internet connectivity. To compliment this is the Business Centre, the double story ultra-modern fitness centre and heated swimming pool, Multiple restaurants and a double story bar, 24 hour room service, a gift shop, money changing facilities, beauty salon, travel desk, secure and ample parking space, and same day laundry facilities. ... more less
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