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“Great” 5 of 5 stars
Review of Tribe Hotel

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Tribe Hotel
5.0 of 5 Hotel   |   Limuru Road | The Village Market, Gigiri, Nairobi 00621, Kenya (Highridge)   |  
Hotel amenities
Ranked #12 of 145 Hotels in Nairobi
Certificate of Excellence
Cincinnati, Ohio
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great”
5 of 5 stars Reviewed September 3, 2013

I've stayed here twice in the last year. Excellent overall accommodation. Great rooms, spa/gym very good. Breakfast buffet has good service and excellent cuisine.. WiFi is so-so, at times a weak signal and poor connectivity. Within 100 meters of a large mall; many restaurants, stores, entertainment. Highly recommended.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Al S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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594 reviews from our community

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Johannesburg, South Africa
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 3, 2013 via mobile

I stayed at this hotel twice this year and will recommend to anyone looking for a quiet, upmarket hotel far from the city center. The interior design is superb, service fantastic and the hotel is at walking distance to the Village Market shopping center. Love it

Stayed July 2013, traveled on business
Helpful?
Thank Oulzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oakland, california
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 1, 2013

Beautiful place. Weak WiFi and the power has been flickering about 6 times per day. Whole hotel goes down then up again. Wouldn't brave the elevators with that risk. Also if someone is disabled its hard to get around with all the stairs. Lots and lots and lots of stairs.

Awesome place for lounging and meeting with friends for drinks. Gorgeous pool. Nice gym. Great decor.

Customer service, staff is slightly incompetent but nothing I haven't experienced throughout my travels. It takes some patience. Like not having my order taken for 30 min. and giving up in the lounge, or the breakfast people taking my omelet order then I watch as they serve it to someone else. I gave up on that too and had cereal instead of insisting. Too much effort on my part to deal with it.

Also - TV reception is shoddy, there is no channel guide and the TV itself is mounted on the wall crooked. What the hell?

  • Stayed August 2013, traveled solo
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank wildtraveler23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silver Spring, Maryland
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 31, 2013

Stayed there almost two weeks and it was wonderful. Close to the Village Market and all the restaurants and stores. The staff was very helpful and nice. The rooms were big and spacious. The only bad thing was the wi-fi which was very weak. I would absolutely stay here again.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Miks1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
201 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed August 26, 2013

We had a 24 hour stopover in Nairobi and this was a welcome break. Our room was not what one would call oversized, but most functional nonetheless. We had both dinner and breakfast in the hotel and while not haute cuisine, it was certainly edible.

Only downside is the location so far from Jomo Kenyatta airport. Until the Kenyans sort out their road construction issues this will always be a problem if one is on any form of tight time schedule.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank handr40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 26, 2013

Having had some very negative experiences in Nairobi hotels over the years, I was not expecting much at this hotel. However, I was pleasantly surprised to find such a posh and cutting edge hotel as the Tribe. Granted, the price is not cheap but this is the price you generally pay for quality in an African hotel. Very modern and tasteful furnishings and details. Beds are super comfortable and the rooms are well appointed. Thoughtful touches such as Bodum french press coffee maker and bath salts for the free standing tub (which is almost in the center of the room) as well as free bottled water throughout my weeklong stay. Wifi was very so-so, so I had to ask the IT staff to bring me an external router (which didn't resolve the problem). The temperature of the shower water fluctuated constantly but I didn't bother complaining. Attentive reception staff. I agree that the breakfast buffet was not exceptional but it was more than adequate. The best part of the stay was an invitation from the manager to attend Thursday evening happy hour at the Nest outdoor bar on the top floor. Excellent free grilled meat, drinks, and quite an animated crowd. The proximity to the Village Market shopping centre is very convenient, although the hotel is far away from town centre and airport (but then again there is no good place to stay considering Nairobi's infamous traffic jams). By the way, if you are interested in the spa, you should book in advance of your trip, because I was unable to get an appointment at all during the week.

Room Tip: Rooms on the 4th floor are the quietest.
See more room tips
  • Stayed August 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank carlywand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 21, 2013

I have visited this hotel at least 7 times. Decor & ambiance is good. Rooms & bathrooms are rather small. The food is overpriced and not value for money. The food, especially pastry & breads on buffet are unremarkable as another reviewer has written. Food on Sunday buffet seems & taste like leftovers from the week, especially desserts. All pastry & bread needs improvement. Reception staff not friendly, rather arrogant incl security at entrance. Service is below par. We had a Tango night & it started raining. Mngt & staff made no effort to mop up the wet dancing floor and to move us in to a drier area. On another day, I went to meet a friend staying in the hotel. We met in the off lobby bar and the 2 staff there said they had closed at 10pm, so no service. My pal insisted on a drink but they were adamant. Finally, we had to order from room service. I suggest they focus training on customer service & review prices downward. Having high prices only does not make one the best, great service & value does...!

  • Stayed June 2013, traveled with friends
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Smilin555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Tribe Hotel

Address: Limuru Road | The Village Market, Gigiri, Nairobi 00621, Kenya
Location: Kenya > Nairobi > Highridge
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Nairobi
#8 Spa Hotel in Nairobi
#10 Romantic Hotel in Nairobi
#12 Luxury Hotel in Nairobi
#12 Family Hotel in Nairobi
Price Range (Based on Average Rates):
Hotel Class:5 star — Tribe Hotel 5*
Number of rooms: 137
Official Description (provided by the hotel):
Set apart from the crowded city centre and a modern contrast to a city of colonially-inspired getaways, Tribe Hotel located in the lush suburbs of the city echoes nothing but the ultimate in luxury and tranquility. It’s sleek architecture and crisp lines are sure to set forth a brand new experience in hotel accommodation. Drawing inspiration from its African heritage, the interior of the hotel boasts exquisite art, crafts and furnishings handpicked from the farthest corners of the continent. Each of the 137 rooms is carefully designed to whisk you away from the average mundane hotel room into a world of chic and hip design with an emphasis on detail and luxury. An ideal destination for those craving increased intimacy and comfort with an added dose of personal service. From free high speed internet access, complimentary mini bars, luxury airport transfers, warm welcomes to express check in and check-out facilities, you can be sure that Tribe understands the individual needs of just about any traveler! Adjacent to the hotel is The Village Market, the largest shopping and recreational complex in Eastern Africa, and Nairobi’s premier retail and cultural destination. With over 150 shops and services, set within flowing rivers and waterfalls. It is also home to the weekly Maasai Market which hosts 350 artists for a colorful display of crafts, paintings, beadworks and fabrics every Friday. Bringing a whole new pampering experience to Nairobi is the hotel’s Kaya Spa. Using carefully selected products, Kaya’s uniquely developed treatments are designed to harmonize both the body and mind. The six treatment rooms infuse a sense of tranquility through inspiring design and decor that is sure to contribute to the relaxation and re-invigoration of your entire spa experience. Tribe’s signature restaurant recently launched a brand new menu carefully designed by the Executive Chef and his team. Inspired by the open flame grill, the menu is a tribute to local farmers; paying homage to crisp flavors and fresh, organic ingredients. The Jiko team has also reinvented Tribe’s famous Sunday brunch; the perfectly constructed menu features an extended dessert buffet, unlimited breezy cocktails, amongst an array of other feasts for the entire family. Jiko authentically holds true to the glamour of the hotel while offering guests the delights of whimsy and fantasy through a playful approach to presentation. Located on the lobby level of the hotel, Suite 101, the new pastry offering at Tribe, is a place where you can come at anytime of the day. Using only the finest ingredients, the pastry shop offers an array of hot and cold treats ranging from custom and novelty cakes, decadent French macaroons, designer cupcakes, homemade chocolates and ice creams to bespoke sandwiches made using daily freshly baked bread. Whether it be for some intimate time alone with a tall mug of chai tea latte and a deliciously delectable pastry or a high tea with friends, Suite 101 is definitely a must try for any sweet tooth! Tribe’s serene, charming and charismatic surroundings undoubtedly place it among the most striking, and luxurious boutique properties on the African continent, guaranteeing to meet and exceed the needs of any guest from jet setting celebrities to time constrained business travelers looking to add an urban flair to their Kenya-getaways! ... more   less 
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Also Known As:
Tribe The Village Market Hotel

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