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“Great hotel with exceptional staff”
Review of Tribe Hotel

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Tribe Hotel
Ranked #8 of 164 Hotels in Nairobi
Certificate of Excellence
Washington DC, District of Columbia
Level 2 Contributor
5 reviews
3 hotel reviews
“Great hotel with exceptional staff”
Reviewed May 10, 2013

We have stayed at this hotel multiple times for business as it is in a safe area and conveniently located next to Village Market. The staff are exceptional, rooms are immaculate, and the place is always buzzing with interesting people and cool events. The only downside, which I have experienced on every visit is that the rooms are not well insulated from noise so every time someone near your room closes their door it is startling and in the back of the hotel you can hear the traffic. I am a very heavy sleeper and it still disturbs me. The spa is really nice! I recommend Lucyanno for a the perfect mani pedi.

Room Tip: Try to get a room away from the lobby and away from the gym.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vtg2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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896 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (143)
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Laurel, Maryland
Level 1 Contributor
4 reviews
Reviewed May 9, 2013

I stayed at the Tribe Hotel in Nairobi. The rooms are clean and very attractive, the staff is nice and the restaurant is very good. The security is excellent, and as I was traveling for business, it was the hotel that was recommended by the US Embassy. Would definitely stay there again.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kendra V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Providence RI
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 7, 2013

I am using the same yardstick I apply to the rest of the world when I give this hotel a "Very Good" review. It is one of the nicest hotels in Nairobi and Kenya for that matter. The rooms are clean and comfortable and the layout is more like a club than a hotel. The staff is very nice and helpful. What really perplexes me is how they can take all the great stuff going on and create such a useless space out of everything. Outside has various water effects that will make trips across at night downright dangerous. The whole hotel has Wi-fi but I have not found a place yet with a strong signal. The breakfast is disjointed and has a awkward flow. The gym... well lets just say its focus is modern chic not crushing plates. I am not a huge guy and I can empty their racks. They do however have the most bad Larry punching bag room I have ever seen. I hope to see some dignitaries annihilating that bag some day. The prices are high but if you have spent some time in Kenya it is a welcome reprieve from more austere locations.

Room Tip: Try to get a room facing the inside of the compound. There is construction of an office building on...
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cleaniedini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Level 6 Contributor
132 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed May 6, 2013

Just finishing my 3rd stay, ten nights, at The Tribe. The Tribe is really a boutique hotel with its own very unique character and ambience. I enjoy it alot. First, the building is beautiful with striking architecture and African art all over, including in the rooms. The public areas offer generous and comfortable seating, much of it in a punk style that contrasts with the building. Like most boutique hotels, the rooms ca be slightly small. As some have noted, the bath area is very minimalist Scandanavian. In my room right now I am looking at a gorgeous combination of stone, dark wood, brick, and painted concrete. It's amazing. THe bed is outstanding! The included breakfast is very nice, more European or British than American. Service has been quite good. Their expediter met me at the airport as scheduled, which had not happened on my two previous visits. I do, however, have to agree with the comments that staff, while very nice, rarely seem able to resolve issues on the spot. The pool area is a lovely, multi-level area with food/drink service and sunbathing. There is also a well-regarded spa. Rooms have full amenities with safe and tea/coffee service in-room. Rates are not cheap, but consistent with the city. Overall, The Tribe is a lovely property where you can relax and be comfortable and secure. Could it be better? Yes. But, all in all, I have enjoyed my stay very much. Wold be delighted to return again.

Room Tip: Do note: The Tribe is in northwest Nairobi, totally across town from the airport and not near the CB...
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BonVoyage2U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Batya
Level 5 Contributor
74 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed May 2, 2013

The hotel is in a rather good area of the city. Very close to UN hq and foreign embassies. The Village market mall is in the same closed and gated area.
Rooms are large and very comfortable. Many amenities including free wifi, coffee maker TV with movie channels.
The hotel design is modern and clean so is the pool area and restaurant

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank idanm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level 6 Contributor
144 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
Reviewed May 1, 2013

Made a nice 1 day stint between safaris and traveling between parks. While I appreciated the air con and the toliets with full flush power, it lacked any real interesting aspects. It is a convenient walk to the shopping area next door. We didn't try any of the amenities. If I were on business I would stay there without hesitation, but for holiday I would try something different.

Stayed April 2013, traveled as a couple
Helpful?
Thank Service_Sommelier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 21, 2013

The hotel is nice and in a safe area. At the reception I always wonder if they understood what I was asking.Most of the time I realize they didn't. I ask for feathers pillow I got them two days later. We went for the safari and coming back three days later I ask for the same room,they wrote down my request, well when we got back we didn't get the same room because they gave it to someone else. The housekeeper come at 4 o'clock to prepare the room for the night, at 4 o'clock it never happen in any hotel in my life, anyway if you were in the room she won't come back later, sorry you lost your chance.
I also try the spa,I wanted to have a scrub and my husband a massage, very hard to find an appointment, we went on a friday and reserve for sunday, incredible sunday there was no appointment for us, I ask to talk to the manager, sorry is not on duty because is Easter Sunday, what?
Another incredible fact is that we spend Easter sunday at the hotel, we were thinking to relax at the swimming pool and have lunch there, no way, the restaurant was full, shouldn't the hotel guest have the priority? Ok well we can relax at the pool, NO because the hotel had an entertainment for the restaurant guests' kids, where? in the pool area, so splashing and shouting, and the two of us and another Japanese couple had to recover to our room.
I have a question for the manager, who is in charge to clean the stairs to go the gym, because a dead cockroach stays there for 3 days and insects wing never been clean.

Room Tip: the 503 has a nice garden and you can seat outside, a little bit noisy because of the road
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank silvia p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tribe Hotel

Property: Tribe Hotel
Address: Limuru Road | The Village Market, Gigiri, Nairobi 00621, Kenya
Location: Kenya > Nairobi > Highridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Nairobi
#6 Spa Hotel in Nairobi
#8 Luxury Hotel in Nairobi
#10 Romantic Hotel in Nairobi
#12 Family Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Tribe Hotel 5*
Number of rooms: 137
Official Description (provided by the hotel):
Set apart from the crowded city centre and a modern contrast to a city of colonially-inspired getaways, Tribe Hotel located in the lush suburbs of the city echoes nothing but the ultimate in luxury and tranquility. It’s sleek architecture and crisp lines are sure to set forth a brand new experience in hotel accommodation. Drawing inspiration from its African heritage, the interior of the hotel boasts exquisite art, crafts and furnishings handpicked from the farthest corners of the continent. Each of the 137 rooms is carefully designed to whisk you away from the average mundane hotel room into a world of chic and hip design with an emphasis on detail and luxury. An ideal destination for those craving increased intimacy and comfort with an added dose of personal service. From free high speed internet access, complimentary mini bars, luxury airport transfers, warm welcomes to express check in and check-out facilities, you can be sure that Tribe understands the individual needs of just about any traveler! Adjacent to the hotel is The Village Market, the largest shopping and recreational complex in Eastern Africa, and Nairobi’s premier retail and cultural destination. With over 150 shops and services, set within flowing rivers and waterfalls. It is also home to the weekly Maasai Market which hosts 350 artists for a colorful display of crafts, paintings, beadworks and fabrics every Friday. Bringing a whole new pampering experience to Nairobi is the hotel’s Kaya Spa. Using carefully selected products, Kaya’s uniquely developed treatments are designed to harmonize both the body and mind. The six treatment rooms infuse a sense of tranquility through inspiring design and decor that is sure to contribute to the relaxation and re-invigoration of your entire spa experience. Tribe’s signature restaurant recently launched a brand new menu carefully designed by the Executive Chef and his team. Inspired by the open flame grill, the menu is a tribute to local farmers; paying homage to crisp flavors and fresh, organic ingredients. The Jiko team has also reinvented Tribe’s famous Sunday brunch; the perfectly constructed menu features an extended dessert buffet, unlimited breezy cocktails, amongst an array of other feasts for the entire family. Jiko authentically holds true to the glamour of the hotel while offering guests the delights of whimsy and fantasy through a playful approach to presentation. Located on the lobby level of the hotel, Suite 101, the new pastry offering at Tribe, is a place where you can come at anytime of the day. Using only the finest ingredients, the pastry shop offers an array of hot and cold treats ranging from custom and novelty cakes, decadent French macaroons, designer cupcakes, homemade chocolates and ice creams to bespoke sandwiches made using daily freshly baked bread. Whether it be for some intimate time alone with a tall mug of chai tea latte and a deliciously delectable pastry or a high tea with friends, Suite 101 is definitely a must try for any sweet tooth! Tribe’s serene, charming and charismatic surroundings undoubtedly place it among the most striking, and luxurious boutique properties on the African continent, guaranteeing to meet and exceed the needs of any guest from jet setting celebrities to time constrained business travelers looking to add an urban flair to their Kenya-getaways! ... more   less 
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Also Known As:
Tribe The Village Market Hotel

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