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“Business hotel” 3 of 5 stars
Review of Tribe Hotel

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Tribe Hotel
Ranked #8 of 156 Hotels in Nairobi
Certificate of Excellence
Zurich, Switzerland
Level Contributor
134 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
“Business hotel”
3 of 5 stars Reviewed May 1, 2013

Made a nice 1 day stint between safaris and traveling between parks. While I appreciated the air con and the toliets with full flush power, it lacked any real interesting aspects. It is a convenient walk to the shopping area next door. We didn't try any of the amenities. If I were on business I would stay there without hesitation, but for holiday I would try something different.

Stayed April 2013, traveled as a couple
Helpful?
Thank Service_Sommelier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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691 reviews from our community

Traveler rating
    381
    215
    63
    16
    16
See reviews for
59
118
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380
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Rome, Italy
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed April 21, 2013

The hotel is nice and in a safe area. At the reception I always wonder if they understood what I was asking.Most of the time I realize they didn't. I ask for feathers pillow I got them two days later. We went for the safari and coming back three days later I ask for the same room,they wrote down my request, well when we got back we didn't get the same room because they gave it to someone else. The housekeeper come at 4 o'clock to prepare the room for the night, at 4 o'clock it never happen in any hotel in my life, anyway if you were in the room she won't come back later, sorry you lost your chance.
I also try the spa,I wanted to have a scrub and my husband a massage, very hard to find an appointment, we went on a friday and reserve for sunday, incredible sunday there was no appointment for us, I ask to talk to the manager, sorry is not on duty because is Easter Sunday, what?
Another incredible fact is that we spend Easter sunday at the hotel, we were thinking to relax at the swimming pool and have lunch there, no way, the restaurant was full, shouldn't the hotel guest have the priority? Ok well we can relax at the pool, NO because the hotel had an entertainment for the restaurant guests' kids, where? in the pool area, so splashing and shouting, and the two of us and another Japanese couple had to recover to our room.
I have a question for the manager, who is in charge to clean the stairs to go the gym, because a dead cockroach stays there for 3 days and insects wing never been clean.

Room Tip: the 503 has a nice garden and you can seat outside, a little bit noisy because of the road
See more room tips
  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank silvia p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
167 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed April 1, 2013

Was overall very happy with my stay at Tribe hotel. Hotel decor is stylish and rooms are comfortable (bathrooms could be better designed with greater privacy / larger space). Staff are all very friendly and make you feel welcome. Facilities are very good (pool area / bar / gym). Must check out the Adel pop-up shop (jewelry / clothing) in the hotel. Location is great, in an area full of embassies and very lush and scenic. Village market - a small shopping center is literally across the way from the hotel and is convenient for restaurants and shopping. I was only staying for one night and really appreciated being able to walk to vilage market.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank dsbali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level Contributor
286 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed April 1, 2013

The hotel is located in the Parkside area near many foreign embassies, the UN HQ Kenya, and NGO offices. Like may places in Nairobi., there is a plethora of security guards and security measures; this is a very safe property.. Reception was courteous and straightforward. Very friendly. The room is comfortable albeit a bit small. Medium sized wardrobe but no dresser drawers, so clothing storage space is limited. Very comfortable bed! Flat screen TV with a lot of English programming (mostly South African). Bar and restaurant is very good and the breakfast has plenty of variety to offer most travelers. The staff are very friendly and helpful. The Tribe does offer airport transportation and will pick up for about $40. The Village Plaza mall next door is frequented by the many ex-pats in the area and has a grocery store, pharmacy, and a good variety of eating (sit in dining and fast food). I would recommend this property and plan on staying her again on my next trip to Nairobi.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank TheMulv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 27, 2013

Have stayed twice now - when the hotel first opened, and more recently this year. The hotel is out of town, near the Village Market shopping centre which is lively and colourful. But it's main significance is that it is near the UN campus and diplomatic area ... just 10 mins away by cab. Given Nairobi traffic, that is ideal, if that is where you business is. Friendly and helpful staff are a feature, rooms and wifi are great, food OK. It really is a business hotel. One warning ... if you are exclusively a G4 mobile user, you have to go to the market to get a signal.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank BWHU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 3, 2013

I loved the room,really did.My only concern is the over the top security! The first night the security seemed bothered that i wanted to get through the gate that connects to the Village Market,perhaps the security personnel was having a bad night,but that doesn't excuse the lack of professionalism. Having checked out the next day,but had to return as i left an item in the room,which was safely deposited at the security desk,the security personnel(a different one from the night before) seemed bothered that we needed to get through the gate.Internet signal is very poor,so they definitely need to work on that.Love the architecture and decor.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballston
Level Contributor
90 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed February 26, 2013

As a boutique hotel, it is beautiful -- the architecture, the decor. No doubt about it. But... I stayed there exactly three years ago. Not much has changed. They even put me in exactly the same room.

The hotel internet. WIFI -- the signal strength is "very low". But, if you bring a cable, or get one from the desk, the service is satisfactory.

I found the service to be just fine at all levels and at all times. The breakfast buffet was good, though not great. Good pours at the bar.

The hotel is several klicks outside of Nairobi and be prepared to be isolated, except for the Village Market. The "shopping mall" is the cat's pajamas to the locals and pretty ho hum to me and my colleague. The hotel prides itself on everything that I hate about it -- niche, boutique hotel, minimalist everything, hyper modern everything. The trouble is, while some of this stuff look really great on the cover of Architectural Digest, it is not functional in real life. There is no bathroom, but there is vanity area at one end of the room. The vanity itself is a low table in green glass; no underneath, no drawers, just space. On top of it sits a porcelain bowl, the sink. It is deep and not very wide. The water comes out of a chrome pipe that comes to the side of the bowel; there is a joystick on top to control water flow. So, every time you want to adjust the water flow, you reach over, outside the sink, and get water all over everything. Not to mention that the little joystick is not finely calibrated, so you tend to get too much or too little of whatever you want whenever you touch it. Oh yes, I looked for 24 hours to find how to close the sink stopper -- no little lever or button or pull -- you have to press on the stopper to close it, then bop it smartly to make it pop open. I really don't like plunging into the scum to open the drain, then maneuvering the joystick to clean off my hand.

One entire end of the room is the john. You enter and to your right is this ugly green vanity table with the big white sink bowl, and to the right of that is a glass wall, with the toilet proudly sitting there to be seen from all across the room. There is no tub, just a shower, with a glass partition that does not stop the shower water from splashing all over the toilet area floor and out into the sink area.

There is no chair except for an ergonomic desk chair; the only way to watch the wall mounted TV is to sit on the bed. The banquette, very uncomfortable, had to serve as the luggage stand. No dresser, just a couple of very small shelves in the closet on which to put your undies and such.

My room overlooked the pool, scene of much noise from time to time. As the window was broken and wouldn't shut properly, it was worse than it had to be. Mind you, they put me in that room three years ago and the window was broken. They put me in the same room on this visit and the window was STILL broken.

Beautiful, but in the rooms, not practical.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Rover1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tribe Hotel

Property: Tribe Hotel
Address: Limuru Road | The Village Market, Gigiri, Nairobi 00621, Kenya
Location: Kenya > Nairobi > Highridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Nairobi
#6 Spa Hotel in Nairobi
#8 Luxury Hotel in Nairobi
#10 Romantic Hotel in Nairobi
#12 Family Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Tribe Hotel 5*
Number of rooms: 137
Official Description (provided by the hotel):
Set apart from the crowded city centre and a modern contrast to a city of colonially-inspired getaways, Tribe Hotel located in the lush suburbs of the city echoes nothing but the ultimate in luxury and tranquility. It’s sleek architecture and crisp lines are sure to set forth a brand new experience in hotel accommodation. Drawing inspiration from its African heritage, the interior of the hotel boasts exquisite art, crafts and furnishings handpicked from the farthest corners of the continent. Each of the 137 rooms is carefully designed to whisk you away from the average mundane hotel room into a world of chic and hip design with an emphasis on detail and luxury. An ideal destination for those craving increased intimacy and comfort with an added dose of personal service. From free high speed internet access, complimentary mini bars, luxury airport transfers, warm welcomes to express check in and check-out facilities, you can be sure that Tribe understands the individual needs of just about any traveler! Adjacent to the hotel is The Village Market, the largest shopping and recreational complex in Eastern Africa, and Nairobi’s premier retail and cultural destination. With over 150 shops and services, set within flowing rivers and waterfalls. It is also home to the weekly Maasai Market which hosts 350 artists for a colorful display of crafts, paintings, beadworks and fabrics every Friday. Bringing a whole new pampering experience to Nairobi is the hotel’s Kaya Spa. Using carefully selected products, Kaya’s uniquely developed treatments are designed to harmonize both the body and mind. The six treatment rooms infuse a sense of tranquility through inspiring design and decor that is sure to contribute to the relaxation and re-invigoration of your entire spa experience. Tribe’s signature restaurant recently launched a brand new menu carefully designed by the Executive Chef and his team. Inspired by the open flame grill, the menu is a tribute to local farmers; paying homage to crisp flavors and fresh, organic ingredients. The Jiko team has also reinvented Tribe’s famous Sunday brunch; the perfectly constructed menu features an extended dessert buffet, unlimited breezy cocktails, amongst an array of other feasts for the entire family. Jiko authentically holds true to the glamour of the hotel while offering guests the delights of whimsy and fantasy through a playful approach to presentation. Located on the lobby level of the hotel, Suite 101, the new pastry offering at Tribe, is a place where you can come at anytime of the day. Using only the finest ingredients, the pastry shop offers an array of hot and cold treats ranging from custom and novelty cakes, decadent French macaroons, designer cupcakes, homemade chocolates and ice creams to bespoke sandwiches made using daily freshly baked bread. Whether it be for some intimate time alone with a tall mug of chai tea latte and a deliciously delectable pastry or a high tea with friends, Suite 101 is definitely a must try for any sweet tooth! Tribe’s serene, charming and charismatic surroundings undoubtedly place it among the most striking, and luxurious boutique properties on the African continent, guaranteeing to meet and exceed the needs of any guest from jet setting celebrities to time constrained business travelers looking to add an urban flair to their Kenya-getaways! ... more   less 
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Also Known As:
Tribe The Village Market Hotel

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