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“A Racist Establishment” 1 of 5 bubbles
Review of Artcaffe

Artcaffe
Ranked #1 of 17 Coffee & Tea in Nairobi
Certificate of Excellence
Price range: $5 - $20
Cuisines: Italian, Cafe, European
More restaurant details
Restaurant details
Good for: Bar scene, Kids, Families with children, Business meetings, Special occasions, Large groups
Dining options: Brunch, Breakfast, Late Night, Dinner, Lunch, Delivery, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Nairobi, Nairobi Area, Kenya
1 review
common_n_restaurant_reviews_1bd8 6 helpful votes
“A Racist Establishment”
1 of 5 bubbles Reviewed June 21, 2013

Art Caffe is a racist establishment. Black people are treated differently and they are lucky if they even get service. White people are shown to a table as soon as they arrive while black people are left to "fend for themselves." Boycott Art Caffe. Racism has no place in the 21st century.

  • Visited November 2012
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
6 Thank Grace146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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568 reviews from our community

Visitor rating
    178
    266
    71
    26
    27
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
nairobi
Level Contributor
2 reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Racist maître d’hôtel at Westgate branch”
1 of 5 bubbles Reviewed June 19, 2013

The non-African maitre d seemed more interested in flirting with isolated female patrons of the cafe, rather than working along his job description. I sat there with intention to do my work, and could hear him blatantly voicing his dislike of my kind of folk there (I’m a bearded Sikh). I immediately packed up and left, on the way out I told one of the friendly waiters that I could hear everything he said.

But the waiters and waitresses of African descent are awesome as all Kenyans can be; the giant of a doorman has a beautiful smile!

  • Visited May 2013
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
10 Thank Joeblogs235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Nairobi, Kenya
1 review
common_n_restaurant_reviews_1bd8 17 helpful votes
“HORRIBLE !!!”
1 of 5 bubbles Reviewed June 18, 2013

Was in artcaffe at the junction some time back. Took waiters twenty minutes to serve us and i noticed some caucasians who came in after us were served promptly. I never took it to heart until this morning when i heard a customer was harrased for trying to buy 8 croissants. Reason given by mgt: his order was large so they told him that had to be pre-ordered. and they actually told him that they wont sell to him coz he is black. Really now !!! 8 croissants have to be pre-ordered ?! And what do croissants have to do with a customer being black? And on complaining, they call the cops on him!!! That was in really bad taste. Horrible horrible horrible !!! Would not recommend anyone if they continue with this racism!

  • Visited October 2012
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
17 Thank Brenian85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town, South Africa
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Greatest mash ever...”
4 of 5 bubbles Reviewed June 18, 2013 via mobile

I'm a fan of Art Café-regardless of its crap service and slight racial profiling. What makes me go back? The mash.
It's God's gift to Nairobi.

  • Visited June 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank SilasMiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Service, serice, service, speed up the service.”
3 of 5 bubbles Reviewed June 18, 2013

I use the Artcaffes regularly, the food is generally a good 4 star, the milk shakes are great and I love the Mango yogart.
The Breakfasts are good but I don't understand why I have to have a green salad and can't change it for a fruit salad, I don't want green first thing in the morning.
Coffee is good.
But the Service...
Oh Lord give me patience. Nay Lord go one better - help them speed it up, it's not just a one off it is every visit and is the same in all their outlets. The problem is institutional and I have stopped going for a quick coffee 'coz the beast just doesn't exist.
If time is not an issue then you'll enjoy it.

  • Visited April 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank 967Andy_Dale967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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