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“Paradise on the Nile”

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Hilton Luxor Resort & Spa
Ranked #1 of 54 Hotels in Luxor
Certificate of Excellence
Reviewed April 10, 2013

We first stayed here for a night in December before embarking on a Nile cruise and liked it so much that we just returned for a week. I really can't think of a better place to escape the bleak mid-spring we have been having in the UK, such an easy journey too from either London or Manchester, guaranteed sunshine, one hour time difference, excellent value for money when compared to similar hotels in Europe, the US or the Caribbean. It felt like arriving in paradise. The hotel is immaculately clean and has the friendliest staff I have encountered anywhere in the world (and it all feels like a genuine desire to help, never did we feel the slightest pressure to tip). No detail escapes the German manager's beady eye ... Plenty to do as well for all age groups: badminton with the charming Abdul Salem, tennis at the nearby Jolie Maritim, felucca and motor boat trips, excellent (if expensive) spa treatments, drinks at the Old Winter Palace (we were glad we had chosen the Hilton), dinner at the atmospheric Sofra, an inspiring visit to the ACE animal hospital and of course as much culture as one can take in the heat. By early April, with the temperatures nudging towards 40C, we were only too happy to spend much of our time lounging by one of the two infinity pools, where birds swoop and wails from the minarets echo down the Nile.

After a week there were a few little niggles: the hideous graveyard of cruise ships next to the shisha bar, the somewhat industrial bread served at the poolside restaurant, the rather pokey bathrooms. However none of these amount to much and we can't wait to be back!

  • Stayed: April 2013, traveled with family
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Thank SamuelWhiskers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this reviewResponded April 15, 2013

Dear our Valued Guest,

Thank you for having chosen again Hilton Luxor Resort & Spa to spend your recent holiday.

It has been an honour to have you as our guest. I am so proud of our property to know that our resort looks like paradise; what an amazing expression.

I am really happy to know that the friendly service of team members exceeded your high expectations.

All of us are looking forward to welcoming you again to “your home away from home” in Egypt.

Kind regards,

Christoph Schleissing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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693 - 699 of 1,290 reviews

Reviewed April 10, 2013

We stayed for five nights at the hotel, and had a wonderful time. We were overwhelmed by the the lengths that the staff went to, to make us welcome. They were all universally polite and friendly. The hotel itself is beautiful, though the view of the Nile is marred rather by old cruise boats that have been left on the banks close to the hotel (we were told that the hotel is trying to have them moved). The 24 hour gym was a real plus, the food excellent, and pool beautiful. Although we had a spa package we didn't use the spa much as our 14 year old son wasn't allowed in. It did appear to be a haven of peace, but as the rest of the hotel wasn't very busy we didn't really feel we needed it.
We would definitely stay here again and would have no hesitation in recommending it to friends. Perhaps we should mention that there are some interesting sites to see too....

  • Stayed: April 2013, traveled with family
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Thank pappino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this reviewResponded April 15, 2013

Dear our Valued Guest,

Thank you for your feedback about your recent stay with us.

It is fantastic to see that you had a wonderful time with us. Your recognition for our efforts, of course, will encourage us to maintain our level of service and to strive for excellence to make your next stay with us even more comfortable & enjoyable.

I shared your kind comments with our entire team members and they appreciate it so much.

Looking forward for your next visit to our sunny resort in the near future.

Kind regards,

Christoph Schleissing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2013

We decided to visit Luxor due to the Temples in the proximity. What a fantastic decision to choose the Hilton. We have travelled and worked all over the world and can honestly say that this Hotel was special. The Location, Staff and Facilities allowed us to truly relax: No pressure, great.
We went half board and ate in the Rosetta every night, no need to go anywhere else, the selection was great. The Staff were attentive and genuinely friendly.
We haD a Friend visit Luxor Xmas 2012 who were lucky enough to meet Khaled Helmy: Chief Inspector at Karnak Temple, who agreed to act as their guide. You can email him at :khaled.helmy12@gmail.com and tell Him Andy & Beccy recommended Him, He will take you to places that you will not see as part of the normal organised tours.
Luxor was special and I cannot recommend the Hotel or Khaled highly enough. Make the trip, meet the Man, enjoy the Hotel. perfect.

  • Stayed: February 2013, traveled as a couple
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1  Thank andy a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this reviewResponded April 7, 2013

Dear our Valued Guest,

Thank you for your feedback about your recent experience at Hilton Luxor Resort & Spa.

It is great that you had a relaxation & quiet holiday with us and our facilities exceeded your high expectations.

Your recognition comments have been conveyed to our team members who are so happy and waiting for your next visit very soon.

Looking forward to seeing & welcoming you back again to our sunny resort.

Kind regards,

Christoph Schleissing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2013

We stayed for one week with a party of 4 and a child of 1 1/2 year in this fabuleous hotel ! What a treat, we were pampered as never before, and we have traveled a lot in the past.

The perfect day begins with a capucinno and a fab breakfast looked after by Eman and her staff (what a service !), meanwhile your room is cleaned to perfection by room service always with a little present for our little one,balloon, towel art...(again what a service). You can spend your day by the pool where every move is watched and if you want some shade or sun please do not touch your sunbed only give your directions ( again what a service !) and in the evening you can sip a cocktail at the lounge overlooking the Nile, and go for diner in one of the restaurants or the buffet restaurant where the food is exceptionally high standard and the cooks are eager to serve you in every way.

We had a wonderfull time at Hilton and will remember this forever !
We will definitly come back because we were extremely impressed by the service giving by the entire staff, and the management.
When we came home we received a personal email from the manager asking if everything was to our satisfaction during our stay and if we had any complaint or improvement to suggest, really top service !

If Hilton gives this service in all their hotels we would only stay with them !
When you stay in Luxor choose Hilton = Heaven

Room Tip: Info for family with baby Rooms near the main pool with Nile view = babyphone is working in restaura...
  • Stayed: March 2013, traveled with family
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1  Thank gokeAntwerp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this reviewResponded April 6, 2013

Dear our Valued Guest,

Thank you for having chosen our resort again to spend your holiday.

It is fantastic to know that you had a memorable time with us, I shared your feedback with our team members and they are so delighted to hear you enjoyed your stay at Hilton Luxor Resort & Spa.

Looking forward for your next visit in the near future.

Kind regards,

Christoph Schleissing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2013 via mobile

Me and my husband booked the stay in September. From the minute we were picked up from the airport to the minute we were dropped off we were treated like royalty. The staff at the hotel are amazing. They are so friendly and they go out of their way to help you. In fact they helped you so much that you almost feel embarrased that you should be doing things yourself. The hotel manager was also a wonderful person - extremely friendly and helpful. I think every person should stay at this hotel once in their lifetime just to experience just how majestic and wonderful it is. Thank you so much to all the staff who made our holiday truly unforgettable. You are all so wonderful!!!!!! Thank you

  • Stayed: September 2012
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1  Thank Congo23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this reviewResponded April 4, 2013

Dear our Valued Guest,

Thank you so much for your fantastic comments.

It is so great to read that your holiday with us was unforgettable and I am so proud of my team members who were able deliver you our Hilton promise to ensure every guest feels cared for, valued & respected.

I shared your recognition & thank you note with the entire team members and they appreciate it so much.

Looking forward for your next visit to “your home away from home” in Egypt.

Kind regards,

Christoph Schleissing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2013

The Hilton Resort in Luxor is international standard luxury on the banks of the Nile. The rooms are well appointed and the service is outstanding, with the outside pool area with Nile views being a highlight. The current exchange rate also made the hotel very affordable. We were extremely impressed with the room service meal ordered. If you want the traditional Egyptian experience you may wish to stay elsewhere but if you want international luxury then this hotel is highly recommended.

  • Stayed: March 2013, traveled as a couple
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Thank Geoff W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this reviewResponded April 4, 2013

Dear our Valued Guest,

Thank you for having chosen Hilton Luxor Resort & Spa and for your valued time that you spent to feed us back about your experience.

It is so great to read that our resort is international standard luxury. Of course this comment will encourage our team members to continue strive for excellence.

You are right the view of infinity pool which overlooking the Nile River is amazing.

We hope to see you again soon at our sunny resort.

Kind regards,

Christoph Schleissing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2013

The service we received before even arriving at this hotel was fantastic. We really wanted to go to Egypt for our honeymoon but with the current situation we were slightly cautious so we contacted the hotel directly. We spoke with Karim from guest relations who assured us that we were making the right decision and noted the fact that we would be on our honeymoon.

We arrived for our 1 week stay on 20th March 2013 and the experience was second to none! We were greeted with welcome drinks, the friendliest staff you can imagine and the room was especially decorated for us in a romantic theme. There was a cake with "congratulations" waiting for us and we were also upgraded to a Nile view room.

The food was amazing and throughout our stay we looked forward to the wonderfully prepared meals from the chef who was right there every night. Although it was a buffet style, we felt as though we were in a five star restaurant as the waiters would always be at our call.

The hotel was extremely tidy, well presented in a modern in a simple style. Special thanks to Khaled who cleaned our room every day no matter what time we woke up! The swimming pools and spa were amazing and you couldn't even attempt to make up your own sun-bed without a member of staff rushing over to do it for you! What makes this hotel so special is its beauty and the people who work there who are always ready to help.

My husband especially enjoyed working out at the gym which was open 24 hours and had complimentary water, towels and fruit. The shower room at this gym was also amazing.
There is one experience that sums up how great our stay was. We become a little bored with the things on TV around the fifth night so we called the front desk and asked if there was any DVDs we could watch on the DVD player provided. Immediately someone was at our room with a wide selection of recent releases, we chose 3 and kept them for a number of nights. It was a bonus to find that there was no additional charge for this!

We love this hotel and definitely plan to return next year for our 1 year anniversary.

P.S. Luxor is also amazing with breathtaking sights and so much culture. Do not shy away from this place!

Room Tip: A Nile view room is definitely worth it as the views are absolutely stunning!
  • Stayed: March 2013, traveled as a couple
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1  Thank Nouria L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this reviewResponded April 4, 2013

Dear our Valued Guest,

Thank you very much for kind review.

We are so delighted to know that you enjoyed your holiday with us and we were able to exceed your high expectations during such this very special occasion.

It is great that our team members filled in your stay with the light & warmth of hospitality.

All of us are look forward for your second visit as you mentioned next year to celebrate with you the first anniversary.

Yours sincerely,


Christoph Schleissing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Luxor Resort & Spa

Address: P.O.Box 13 | New Karnak, Luxor 13, Egypt
Phone Number:
Location: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Luxor
#1 Romantic Hotel in Luxor
#1 Business Hotel in Luxor
#1 Spa Hotel in Luxor
#1 Luxury Hotel in Luxor
Price Range: $112 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Luxor Resort & Spa 5*
Number of rooms: 236
Official Description (provided by the hotel):
If you desire to visit Luxor, you will find Hilton Luxor Resort & Spa the ideal base from which to explore the rich and ancient culture of the Nile Valley. Situated on the east bank, you can enjoy glorious, unobstructed views of the river Nile from our unique, water's edge location, with the largest waterfront on the Nile. Luxor is the site of ancient Thebes, and has a legendary reputation as the world’s finest open air museum, with an unparalleled range of historic monuments. The Temple of Karnak and Valley of Kings are on our doorstep. Our newly renovated resort & spa offers the ultimate in luxury, unparalleled in Luxor. Lounge in one of our five stylish bars, perhaps smoking a shisha pipe while gazing at the Nile. Sample the finest in Egyptian, Eastern and international cuisine in one of our three restaurants Rosetta, Olives and Silk road. Hilton Luxor boasts a World Class Spa covering an area of 1,150 m², including a beautiful garden, a 160 m2 Spa Infinity Pool, and 12 individual treatment rooms. Our palatial Karnak ballroom is the most contemporary and cutting-edge Nile Valley venue for corporate events and celebrations.You will find the attention to service as immaculate as the hotel’s contemporary Arabic design, At Hilton Luxor our highly trained and dedicated staff will make you feel like a Pharaoh during your Egypt holiday. ... more   less 
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Also Known As:
Hilton Luxor Hotel Luxor
Hilton Luxor Resort And Spa
Luxor Hilton

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