We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Great Holiday in Luxor”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Luxor Resort & Spa
Ranked #1 of 54 Hotels in Luxor
Certificate of Excellence
Yuma, Arizona
Level 5 Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“A Great Holiday in Luxor”
Reviewed January 23, 2013

We had a great time at the Hilton Resort and Spa in Luxor. This was the second time for Sue and as she predicted we had a wonderful time. The people of the the Resort are the highlight, courteous and professional, each and everyone. The room was nice and clean and the bed along with the cable TV provided was perfect for the time we spent in the room.

The on site restaurants were all good, our favorite was the poolside restaurant Olives. Mohamed took great care of us offering typical local Egyptian meals that were not on the menu once he knew food was our passion. For those that like to adventure a good Shisha smoke on the waterfront is the way to watch the sunset.

I highly recommend an evening of sailing on the Nile with wine and finger food all set up at the hotel using their Felucca Captained by Mohamed and his trusty first mate Allah. We made great use of the Fitness Center which is well equipped and maintained.

We organized multiple daily tours through the agency located on the hotel premises and were very pleased. Our first sightseeing tour was on the hot air balloon which I highly recommend. You get a great perception of how enormous the ancient city extended. Our personal tour guide, Shema, provided a wealth of knowledge on all the sites and history of the region.

A vacation must include some relaxing time and the Spa was perfect for poolside relaxing overseeing the Nile with lounge chairs, couches, and large hammocks to soak up the Sun between massages and treatments in the wonderful private rooms. Try the day package in the suite, very nice for a couple to unwind together..

We can't wait to head back next year.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Acruzu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, January 26, 2013
Dear our Valued Customer,

Thank you very much for precious time that you spent to write your feedback about your recent holiday at Hilton Luxor Resort & Spa.

It is great to read that the courteous and professional of the entire team members exceeded your high expectations.

I shared personally your remark with Mohamed about his efforts to offer the Egyptian meals you were looking for, I would like to inform you that this is Hilton Mission “to be the first choice of guests” by the personalized service we offer.

We hope to see you again soon at our sunny resort during your next visit to Egypt.

Kind regards,

Christoph Schleissing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,272 reviews from our community

Traveler rating
    1,128
    119
    13
    8
    4
See reviews for
298
572
104
82
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (273)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level 4 Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed January 21, 2013

Stayed here for a week at the beginning of January as part of a package tour. I think the reviews here overstate a little the quality of the hotel. First the good:
1. Location is great. The madness of downtown Luxor is avoided and the views of the Nile are great (we had a Nile View Room). The hotel, generally, is also very quiet (30 percent occupancy we were told).
2. The hotel was refurbished in 2008 and is exceptionally clean and well maintained.
3. The hotel staff are exceptionally helpful and friendly. From the guy cleaning our room to the concierge staff, to the bar and restaurant staff, nothing was too much. Everything is anticipated. The concierge staff hired a taxi for us to tour (we used him thereafter repeatedly; pm me if you would like his car number) and even called him while we were travelling the first day to make sure everything was going OK.
4. The food in the hotel bar and the Asian restaurant is excellent, as was the breakfast.

The not so good:
1. Food: The price of food in the complex is not cheap but more importantly I would like see the prices quoted inclusive of the service charge and local taxes - which together add around 25 percent to the cost. I noted the Sofitel Winter Palace in downtown Luxor quoted net prices on their menus. Wine by the glass in the bar and restaurants is limited to local wines and a rather bad South African option. We took a taxi to eat and drink in the Winter Palace two evenings and found the offering to be better and no more expensive.
2. The main pool was very popular with families during our stay. Not a problem for us as we used the adult spa pool, but if I had to sit by the main pool it would not have been a very relaxing experience. Still, as I said, not a real negative, as we used the Spa pool which was excellent. I would not recommend this hotel for couples.
3. We found the Spa to be poorly run. This was the most disappointing element of the stay.
4. We had a room with a connecting door. For 6 of the 7 nights, we had complete peace. On the final night, the room next door was occupied. We could hear everything and, moreover, (their) cigarette smoke came into our room. Had it been like this for a week it would have been a very different experience. Be sure to ask for a non-connecting room.
5. The hotel rooms are very small. The bathrooms are particularly small and lack a bath.

Top tips:
- Walk to Karnak Temple for the light show
- Hire a taxi for trips to the other side of the river.
- It gets cold when the wind picks up and in the evening. Some days we could not sit by the pool.
- Get lots of Egyptian 5 and 10 pound bills for small tips. The Bank within the hotel (am only) is used of breaking larger notes.
- Eat at the Winter Palace at least once. They no longer have a jacket and tie acquirement for men.
- Our hotel staff also told us that we could pay to use the pool at the Winter Palace. We found this suggestion a little strange but the information may be useful for other travellers here (entry is around GBP10 per person as a day guest at the winter palace).

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank sgm1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, January 25, 2013
Dear our Valued Customer,

Firstly I would like to thank you for your valued comments on the tripadvisor site about your recent stay at Hilton Luxor Resort & Spa.

Of course your positive comments are so appreciated by all the team members and will encourage them to improve their service to exceed your high expectations in the other areas that did not meet your entire satisfaction.

Regarding the food price to include service charge & taxes; your comment has been forwarded to the Accounting department to see the possibility to implement it.

Your remarks that the room & bathroom are small have been taken into our consideration for any future renovation project.

As for the noise coming from the connected room; I will discuss it with our Engineering department to find the proper solution for this issue.

I read your feedback that the Spa was the most disappointing element with much concern, kindly provide me with more details on the following email address Luxhi_GM@hilton.com, to be able to investigate the issue and take the necessary actions in order to avoid any inconvenience during your next visit to us.

Looking forward to welcoming you again soon to “your home away from home in Egypt”

Kind regards,

Christoph Schleissing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolton UK
Level 6 Contributor
81 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed January 20, 2013

This place has to rank as one of the best hotels in the world for service. Where going above and beyond is the norm and nothing is too much trouble, The staff all seem to have a sixth sense who quickly learn about what you like and dislike to ensure you recieve a wonderful personalised service. Eerily at times they seemed to be one step ahead of your thought processes meaning things are done before you have to say. Quite Extraordinary!

I often talk and stress about the room quality and ameneties in my reviews on TA, but I shall leave it out in this occaison because you get everything you would from a five star resort. i.e comfy king size bed, flat screen TV, daily newspaper delivered every morning, complimentary high speed wifi in all public areas etc. On this occaison im going emphasize on the professionalism and quality of the standout service delivered by members of the Hilton Team.

Having been to Sharm before and experienced friendly but unprofessional service, I didn't know what I was going to expect on my 7 night stay at the Hilton Luxor. Sure I read Wonderful TA reviews on this place, but being somewhat of a skeptic, I tend to go with an open mind and without any expectation. There is nothing worse than going somewhere or doing something with very high expectations as your just going set yourself for an anti-climax However, I can quite easily say that the service at this place was faultless and outstanding I found that all members of staff were kind, courteous, friendly, happy and professional. They were delighted to serve you and heart warming smiles followed us throughout our stay.

Here are just a few examples of the amazing hospitality and wonderful service we recieved.

Upon arrival our luggage was taken care of, given a refreshing drink followed by a cold towel. My wife was presented with a rose and we were given a welcome dessert in our room.

1. When my wife sat for lunch and shivered slightly due to a cold draft, Abdul Nasser at Olives realised this and brought a cashmere shawl to put around my wife shoulders. This hugely impressed my wife.

2. I had dry and chapped lips which started to aggravate me during the holiday. When I went down to ask reception whether they had lip balm on site or if not, where I could buy it from, they made arrangement with a member of concierge to go to the chemist for me instead to retrieve one. Within 30 mins I had lip balm presented to me at no charge. Brilliant.

3. Our Housekeeper El Azab on the 2nd floor was amazing. He maintained and cleaned the room to very high standards, leaving us little gifts when finished. He has a great ability to produce some unique towel art. He would greet us all the time and on occaisions when he saw us leaving our rooms, he would go over to the lift and have it ready for us. Top Notch!

4. AbdulSalam was always on hand at the pool area. Bringing over Ice Cream when the sun peaked. Thank you for the games of Badminton too.

These were just some of the examples, I would also like to thank Eman and Gamal at Rosetta, Ismail at sunset terrace for always looking after us during lunch and drinks, and the pianist who would offer to take pictures of us when needed. I could go on and on but i would rather you go expereince it for yourselves.

It is evident that Christophe and the management team are doing a superb job and you will more than likely get to meet him and his personnel at the cocktail reception he holds every Monday at the sunset terrace. He really does take a keen interest in your stay and is looking to enhance your experience in any way possible. The staff are a credit to the Hilton Company.

I must also add that on the dining front the food was top notch whether it was at Rosetta, Olives or Silk Road, The quality of the meals were superb and comparable to high end restaurants and we enjoyed looking forward to each meal everyday.

Thank you for the wonderful memories!! We hope to see you soon!!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrandMrsOomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, January 23, 2013
Dear our Valued Guest,

First of all I would like to thank you for having chosen Hilton Luxor Resort & Spa for your recent holiday and for your valued time that you spent to feed us back about your experience at our resort.

It is great to read that you had wonderful memories; we are so proud of our property & team members who did their utmost efforts to give you this impression.

Your examples about our staff wonderful service have been conveyed to each one of them, and they are so happy to know that their efforts exceeded your high expectations.

Many thanks for taking the time to advise us that our personalised service was up to your entire satisfaction. Of course your comments will encourage us to strive to continue for excellence.

The whole family of Hilton Luxor Resort & Spa is looking forward to welcoming you & again very soon.

Kind regards,

Christoph Schleissing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Level 5 Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed January 15, 2013

We stayed for 14 nights including the New Year, and agree with almost every recent review. The position of this hotel is exceptional, with gardens reaching to a private river bank. Just trees and reeds on the far side, and in the distance the mountains of the Valley of The Kings ( and much more). Quiet and idyllic, with fabulous sunsets, amazing bird-life and a surprisingly clean river Nile. We stayed in room 328, top floor, overlooking the spa and with a good Nile View ( most rooms have some sort of Nile view). This room location suited us, away from the air-con noises of the restaurant and bar. We could switch off the a/c unit in our room completely, and the very friendly staff disconnected our mini bar too, to avoid listening to a fridge switching on and off all night. I am fussy that way.

Yes the staff are very good, yes its a great place to relax, and yes there is a lot to see in Luxor. It is a great pity that the hotel was less than half full whilst we were there, which kind of drained it of some atmosphere. But on the plus side, when we ventured out to the tombs and temples we didn't have to queue very much. We mixed relaxing in the hotel with trips to Aswan, Karnak Temple, Luxor Temple, Habu Temple, West Bank tombs including Valley of the Kings ( & Queens & Nobles & Workers) Hatshepsut and of course the balloon. Be prepared for some very early starts.

The hotel was rebuilt 5 years ago and is probably the best in Luxor now. The steam rooms ( they call them "thermal" ) in the spa were excellent.

Room Tip: Hotel is on 4 levels, top floors are best with room numbers 300+
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brod B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, January 17, 2013
Dear our Valued Guest,

We appreciate your feedback about your recent visit to Hilton Luxor Resort & Spa.

I am so happy to read that you enjoyed with us during your stay and the friendless of our staff have ended up to your entire satisfaction when they disconnected the mini bar. I want to tell you that this is our Hilton promise “to ensure every guest feels cared for, valued and respected”.

I have passed your comments on to each one of our team member and they appreciate it so much.

I hope you will return should your travels bring you back this way.

Kind regards,

Christoph Schleissing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 6 Contributor
143 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed January 14, 2013

This is by far the best hotel we have stayed in in Egypt. Our experience of the housekeeping wasn't the same as the previous review. Our room was restocked daily and kept immaculate. All staff went out of their way to make this an unforgettable holiday. My only criticism was that there was only one therapist working so I was unable to book any treatments at a time that suited me. This was disappointing for a spa hotel though the spa itself was well worth visiting. We will be returning.

Room Tip: As before, choose a Nile view room
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cairolass_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, January 15, 2013
Dear our Valued Guest,

Thank you for your recent stay at our property.

So glad to see that you had unforgettable holiday with us. Rest assure that your feedback about the staff service will be passed into them.

Regarding your remark about the therapist, I would like to inform you that we are in process of hiring new therapist, and I am looking forward for your feedback about her during your next visit to us.

I hope to have the pleasure welcoming you soon again at the Hilton Luxor Resort & Spa.

Kind regards,

Christoph Schleissing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 14, 2013

Everything about this hotel & spa is excellent - facilities, food, staff, ambience. I have stayed in beautiful hotels all over the world but this one is by far the best. I spent a week here last year with my mum and sister and we loved it so much we're going back in February this year. 200 words is nowhere near enough to do this hotel justice! Justine Rawlins, Manchester

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Justine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, January 15, 2013
Dear our Valued Guest,

Thank you for your kind comments on the Tripadvisor site.

It is so great to read that you enjoyed your stay with us during last year. I passed into your feedback to our entire team and all of them are looking forward for your next visit as you mentioned this year in February.

Hope to see you during your next holiday at our sunny resort.

Kind regards,

Christoph Schleissing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derbyshire
Level 6 Contributor
246 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed January 13, 2013

My partner & i hadn't been on a 7 night holiday in nearly 4 years so we really wanted to treat ourselves. He stumbled across Luxor and we found the Hilton Hotel.
When we arrived we were greeted with a refreshing drink and i was given a red rose. Our room was fantastic, king sized bed, view of the Nile with a small balcony. The bathroom was modern and had a huge shower.
We went for a walk around the grounds and were impressed with the view across the Nile to the mountains which house the Valley of the Kings, etc.
The main restaurant was just great. We had half board and found that the breakfast selection was fantastic with so much to choose from. Dinner was the same, a different theme each night with tasty starters, mains and a great selection of desserts. Gamal in his black suit and Ashraf in the restaurant are a credit to the hotel for their fantastic service.
Ahmed and the reception staff in the Spa were also fantastic. Kelley the Spa Manager was very friendly, helpful and a total credit to the hotel as well.
We both had a massage in the Spa which was just what we both needed even if rather expensive! The Spa wasn't very busy and we think the price of treatments doesn't help!
On our last day we went in to the steam rooms, etc and the facilities are just fantastic. So nice to have a good relax before our flight home.
We found the Reception staff a bit wet, distant and sometimes helpful! This was a let down.
We didn't like being sold stuff around both the pool areas! This really annoyed us as we were there to relax.
We also found that our house keeping was sloppy. Water, tea etc not being replaced and well as wash items. We thought that because we hadn't tipped him each day that he was in a strop and that is why our room wasn't up to the standard as it was when we arrived.
However when he was tipped it's amazing how everything is done in your room!! Not impressed with this at all.
These are some very small negative points but the rest of our stay was totally fantastic.
This is the best hotel in Luxor and i would recommend this hotel to anyone wanting a wonderful stay. :-)

Room Tip: Choose a room with a Nile view and ask for a king sized bed as they are amazing.
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank frenchi700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this review, January 17, 2013
Dear our Valued Guest,

I would like to thank you for having chosen Hilton Luxor Resort & Spa to spend your holiday and for your constructive feedback.

It is great to read that your stay was fantastic & wonderful; your appreciation for our staff efforts especially from Gamal, Ashraf, Ahmed, Spa reception team is token which will support them to continue strive for excellence.

Kelly, our Spa Manager, is grateful for your comments and she is so happy to know that her efforts have ended up to your satisfaction.

Your remarks about the treatment prices retained my full attention and I want to inform you that we use expensive products which are Anne Semonin products; however, of course your remark has been taken into our consideration for the future Spa menu prices review.

I have shared your feedback about the reception staff with Front Desk Manager to take the remedial action.

As for the selling activity around the swimming pool, I shared your comment with the concerned departments to pay more attention to this issue.

Regarding the tea & water in the room, I passed it onto the Food & Beverage department to take the necessary action with the team.

Rest assured that our team members do not look for extra tips as serving you as a valued customer is our leitmotif. Paying tips is always up to the discretion of the guest and should reward excellence.

We are looking forward for your next visit which we hope it will be in the near future.

Kind regards,

Christoph Schleissing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Luxor hotels
2.6 mi away
Sofitel Winter Palace Luxor
3.3 mi away
Steigenberger Nile Palace Luxor
3.3 mi away
Sonesta St. George Hotel Luxor
Show Prices
Show Prices
Show Prices
2.2 mi away
Nefertiti Hotel
Nefertiti Hotel
#2 of 54 in Luxor
882 reviews
0.8 mi away
Mercure Luxor Karnak
Mercure Luxor Karnak
#14 of 54 in Luxor
1,525 reviews
2.6 mi away
Pavillon Winter Luxor
Show Prices
Show Prices
Show Prices

Been to Hilton Luxor Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Luxor Resort & Spa

Property: Hilton Luxor Resort & Spa
Address: P.O.Box 13 | New Karnak, Luxor 13, Egypt
Phone Number:
Location: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Luxor
#1 Luxury Hotel in Luxor
#1 Romantic Hotel in Luxor
#1 Business Hotel in Luxor
#1 Spa Hotel in Luxor
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Luxor Resort & Spa 5*
Number of rooms: 236
Official Description (provided by the hotel):
If you desire to visit Luxor, you will find Hilton Luxor Resort & Spa the ideal base from which to explore the rich and ancient culture of the Nile Valley. Situated on the east bank, you can enjoy glorious, unobstructed views of the river Nile from our unique, water's edge location, with the largest waterfront on the Nile. Luxor is the site of ancient Thebes, and has a legendary reputation as the world’s finest open air museum, with an unparalleled range of historic monuments. The Temple of Karnak and Valley of Kings are on our doorstep. Our newly renovated resort & spa offers the ultimate in luxury, unparalleled in Luxor. Lounge in one of our five stylish bars, perhaps smoking a shisha pipe while gazing at the Nile. Sample the finest in Egyptian, Eastern and international cuisine in one of our three restaurants Rosetta, Olives and Silk road. Hilton Luxor boasts a World Class Spa covering an area of 1,150 m², including a beautiful garden, a 160 m2 Spa Infinity Pool, and 12 individual treatment rooms. Our palatial Karnak ballroom is the most contemporary and cutting-edge Nile Valley venue for corporate events and celebrations.You will find the attention to service as immaculate as the hotel’s contemporary Arabic design, At Hilton Luxor our highly trained and dedicated staff will make you feel like a Pharaoh during your Egypt holiday. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Booking.com, Priceline, TripOnline SA, Cancelon, Hotwire, Agoda, HotelQuickly, getaroom.com and Evoline ltd so you can book your Hilton Luxor Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Luxor Hotel Luxor
Hilton Luxor Resort And Spa
Luxor Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing