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“Absolutely Fantastic”

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Hilton Luxor Resort & Spa
Ranked #1 of 54 Hotels in Luxor
Certificate of Excellence
Reviewed August 30, 2012

This is by far the best hotel we have ever stayed at, our only negative was that we had only two nights in this haven! I cant tell you how beautiful this hotel is in every respect, from the staff to the food to the decor and the ambience this hotel has it all. The location is stunning. Its just a shame is so far away, utter tranquility....

  • Stayed: August 2012, traveled as a couple
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Thank Aishleen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this reviewResponded September 2, 2012

Firstly I would like to thank you very much for having chosen Hilton Luxor Resort & Spa to spend your recent holiday and for your comments on the Tripadvisor site.

All of us are so happy to know that you had the most enjoyable time with at our resort which made you describe our resort as a “Heaven”.

I shared personally your fantastic feedback with our entire team members who they are so happy and they are look forward for your next visit which we hope it will be soon and more than 2 nights.

Kind regards,

Christoph Schleissing

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Reviews (1,295)
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Reviewed August 26, 2012

I read all the reviews before coming and couldn't quite believe any hotel could be that perfect- I was wrong! If heaven is a place on earth this is it! We're still here - arrived 5 days ago and here for a week.
I dont actually know where to start - hotel is immaculate, both pools incredible and managed by pool boys who literally attend to your every need. The spa pool (which is free of charge) is again amazing....an infininity pool that looks over the Nile- an amazing view of the famous Egyptian sunset. The food is great too - literally anything you want you can get. Hands down I have never been anywhere which had friendlier staff- they can't do enough for you.
There's one down side and that's how quiet things are in Luxor- tourism has really taken a huge blow in the last 18 months. LUXOR IS EXTREMELY SAFE!!! There's absolutely nothing to be worried about coming here- please ignore what the scaremongering British tabloids tell you and get yourself out here! Egypt needs you and you need Egypt!! I'll report on my full trip when I return.

  • Stayed: August 2012
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2  Thank Diva_traveller2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this reviewResponded August 28, 2012

Dear our valued guest,

I would like to thank you very much for choosing Hilton Luxor Resort & Spa to spend your holiday and for your kind review thru the tripadvisor site.

I assure you that I shared personally your feedback with the entire team members and they are so happy to learn that they helped you to have a memorable time with us.

What amazing explanation for our resort “If heaven is a place on earth this is it”; which will of course encourage all of us to continue to strive for excellence in the service that our guests receive.

I wish you an enjoyable week at our sunny resort and we are waiting for your valued feedback.

Kind regards,

Christoph Schleissing

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Reviewed August 14, 2012

Wonderful hotel with one of the best locations in the world - our family comments mirror most of the previous reviews.
We stayed several times pre-kids so we knew what to expect from Luxor / Egypt and the Hilton. What we didn't expect was just how fantastic the recent renovation and refurbishment of the whole complex would make the hotel "feel". It's up there with some of the very best places we've stayed in (Trump Towers, Hotel de Paris) and every member of staff from the GM down to the porters seem motivated by developing the hotel brand further on the global stage. This is "not just another Hilton" and is instead a longstanding, privately owned "trophy" hotel that in years to come will rank in everyone's list of favourite hotels to visit.
Thank you to everyone who made our holiday so brilliant.

Room Tip: Any that look over the Nile.
  • Stayed: August 2012, traveled with family
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1  Thank MaxBruckshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this reviewResponded August 15, 2012

Dear Valued Guest,

Thank you for choosing our resort to spend your holiday and for taking the time to write your heartfelt review.

It is to our utmost pleasure to see that our efforts exceeded your high expectations. We are always keen to deliver a unique service to our guests. Of course I will let all the entire team members know that they helped make your trip great & brilliant as mentioned.

Thank you again for your kind words and should your travels bring you back this way, I hope that you will stay with us again.

Kind regards,

Christoph Schleissing

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Reviewed August 6, 2012

In June we spent our third holiday at the Luxor Hilton and it was even better than before. Since our last visit, the hotel has taken over management of the Spa and the poolside team were superb - cheerful and attentive, bringing buckets of ice to ensure we always had chilled water and ever ready to help with towels, moving umbrellas etc. etc.

Even though there were very few guests in the hotel, all the bars and restaurants were open and all providing excellent professional and friendly service.

On previous visits I had enjoyed the shanklish salad from the breakfast buffet and was slightly disappointed when it did not appear this time. I mentioned it to the Executive Chef and, on subsequent mornings, I had a bowl specially prepared for me. Eman, who looked after us at breakfast, was as always warm and helpful and quick to deal with any requests.

It is difficult to single out staff for special mention as all of them in every department provided the perfect blend of professionalism with hospitality and warmth which makes this hotel one of the most relaxing and comfortable hotels we have enjoyed in our travels round the world and one to which we look forward to revisiting. Christoph Schleissing runs a truly top class hotel.

  • Stayed: June 2012, traveled as a couple
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3  Thank Cilgwyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this reviewResponded August 7, 2012

Dear Valued Customer,

Thank you so much for your kind words about your experience at our resort and for choosing Hilton Luxor Resort & Spa for the third time to spend your holiday.

I am pleased to hear you enjoyed your stay with us and will let all the team members know that they contributed to your enjoyment.

Of course your appreciation feedback concerning their personalized service to you will enable us to continuously strive for excellence.

We look forward to welcoming you back again soon to our property in the not too distant future.

Kind regards,

Christoph Schleissing

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Reviewed August 4, 2012

A most elegant and exquisite hotel indeed! Thank you to Mr Christoph Schlessing, General Manager, Mr Khairy Zaky, Night Manager and all their staff whose warmth, hospitality and professionalism made our stay in Egypt a memorable one. No detail was too small to spoil us - from the delicious 'Welcome Drink' on our arrival accompanied by the ice-cold wet flannels to cool us down to the complimentary poolside icream/ice lollies offered from the staff at the Sunset Lounge. The cleanliness and food of this hotel was absolutely amazing - could not be faultered. The Nile view from our hotel room was breathtaking. Thank you Abdelhaik for all the animal artwork you created from the towelling - they put lots of smiles on our faces - your creations were neverending - many thanks for making us happy! Last but not least, got to mention the delicious Egyption falafels I used to eat every morning - they are the best I have ever tasted so much so that the chef of the Rosetta Restaurant very kindly had the recipe typed out for me to bring back home.

Room Tip: Get a Nile view - its' a must.
  • Stayed: July 2012, traveled as a couple
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1  Thank 315yolanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this reviewResponded August 5, 2012

Dear Valued Customer,

I could not find the suitable words to express about our appreciation for your kind review on the Tripadvisor site.

Thank you very much to share your valued feedback with us. I am pleased to hear you enjoyed your stay and I am proud of our staff who made your holiday in Egypt a memorable one.

I assure you that I will let all the team members in particular Khairy, Abdel Hak and the Chef in Rossetta restaurant know that they helped you have a great stay with us.

Should your travels bring you back this way, I hope that you will stay again at “your home away from home”, Hilton Luxor Resort & Spa.

Sincerely,


Christoph Schleissing

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Reviewed July 25, 2012

Stayed four nights just over a week ago. Hotel was very quiet due primarily to travellers being concerned re political situation in Egypt. We saw no signs of trouble and had a great time. Moved rooms to have suite with adjoining room for our children (8&6), which the staff happily arranged - not as good a Nile view but much more living area.
Enjoyed a felucca trip on the Nile one evening and trips to Luxor/Karnak temples and Valley of the Kings/Hatshepsut. - everywhere was almost devoid of tourists cf out last visit ~10 yrs ago.

  • Stayed: July 2012, traveled with family
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3  Thank DickieandRene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this reviewResponded July 28, 2012

Dear customer,

First of all a big thank you for sharing your very positive review of your recent stay in our property on the tripadvisor site. Lovely to hear that you are encouraging with your comments more people to come and visit Egypt. You are very right in your bservation that there are no signs of any trouble.

Great to read that we delivered an outstanding holiday to you and your family. It is now the best time ever to visit all the fantatsic sites in Luxor.

I have personally shared your feed back with the team. They are very satisfied to learn that we exceeded your high expectations.

We all look forward to your next visit. and to be able to serve you soon again.

Sincerely Yours

Christoph Schleissing
General Manager

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Reviewed July 23, 2012

Kudos to the management and staff at this amazingly beautiful hotel/resort! The accomodations are absolutely beautiful and everyone goes above and beyond the highest expectations to ensure all guests are satisfied. The food is amazing and Ahmed, the prized pastry chef, went out of his way to make out favorite desserts daily for us. Mohamed, the esteemed concierge, was extremely helpful in ensuring we were able to see all of the attractions that we could. Our kids were especially impressed with the Houseman who made animal sculptures out if the towels and robes. The hotel manager, Khiarry, checked on our party daily to make sure our expectations were being met. Can you imagine a manager who wants to make sure his guests at the pool are not too hot and sends ice cream to all guests at the pool for a nice midday snack? This hotel is absolutely amazing and I hope to return soon to me new Egyptian family!

  • Stayed: July 2012
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1  Thank RhaeRhaeRhae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonLuxorResort, General Manager at Hilton Luxor Resort & Spa, responded to this reviewResponded July 28, 2012

Dear Guest,

It is with immense pride that I read your review and that you felt like a Royalty in our award winning resort. Our leitmotiv is to provide an unique, memorable and personalized experience to each of our customers.

We are delighted that we were capable to deliver beyond your high expectations.

The kitchen team is very happy that you enjoyed the food and in particular Ahmed from the pastry is so proud learning that you thoroughly enjoyed his creations. The entire team is here to serve you and your family and for them nothing is too much to ensure you have the most outstanding holidays.

I personally shared with the team your great review and it supports our continued strive for excellence.

Hopefully you will be back soon.

Sunny regards

Christoph Schleissing
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Luxor Resort & Spa

Address: P.O.Box 13 | New Karnak, Luxor 13, Egypt
Phone Number:
Location: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Luxor
#1 Spa Hotel in Luxor
#1 Family Hotel in Luxor
#1 Romantic Hotel in Luxor
#1 Luxury Hotel in Luxor
Price Range: $110 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Luxor Resort & Spa 5*
Number of rooms: 236
Official Description (provided by the hotel):
If you desire to visit Luxor, you will find Hilton Luxor Resort & Spa the ideal base from which to explore the rich and ancient culture of the Nile Valley. Situated on the east bank, you can enjoy glorious, unobstructed views of the river Nile from our unique, water's edge location, with the largest waterfront on the Nile. Luxor is the site of ancient Thebes, and has a legendary reputation as the world’s finest open air museum, with an unparalleled range of historic monuments. The Temple of Karnak and Valley of Kings are on our doorstep. Our newly renovated resort & spa offers the ultimate in luxury, unparalleled in Luxor. Lounge in one of our five stylish bars, perhaps smoking a shisha pipe while gazing at the Nile. Sample the finest in Egyptian, Eastern and international cuisine in one of our three restaurants Rosetta, Olives and Silk road. Hilton Luxor boasts a World Class Spa covering an area of 1,150 m², including a beautiful garden, a 160 m2 Spa Infinity Pool, and 12 individual treatment rooms. Our palatial Karnak ballroom is the most contemporary and cutting-edge Nile Valley venue for corporate events and celebrations.You will find the attention to service as immaculate as the hotel’s contemporary Arabic design, At Hilton Luxor our highly trained and dedicated staff will make you feel like a Pharaoh during your Egypt holiday. ... more   less 
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Also Known As:
Hilton Luxor Hotel Luxor
Hilton Luxor Resort And Spa
Luxor Hilton

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