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“Fabulous food at the Italian”

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Steigenberger Nile Palace Luxor
Ranked #5 of 54 Hotels in Luxor
Certificate of Excellence
UK
2 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Fabulous food at the Italian”
Reviewed October 22, 2013

4 of us visited the Italian Restaurant yesterday for lunch, we were treated to mouthwatering food and excellent service. All of us said it was by far some of the best food we had eaten in Egypt.I would highly recommend anyone to visit and enjoy the wonderful food. I also hear that the Lebanese restaurant is equally as good, especially for meat eaters. Many Thanks to Christian and his staff for making it a memorable day for us all. Oh and we had a birthday girl with us and a fabulous birthday cake arrived which was a real surprise.

  • Stayed October 2013, traveled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
16 Thank Louise051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, October 29, 2013
Thank you for taking your time to place such a lovely review!
It was a delight to host you and we certainly hope that you will return and maybe try our beautiful Lebanese next time…
It was our pleasure to make your friend’s birthday special.
We hope to see you again in the near future.
Kindest regards
Alison
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,967 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (498)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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English first
Luxor
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 21, 2013

Four of us who live in Luxor had a wonderful lunch at the Italian Restaurant in the Steigenberger Hotel today. The food was absolutely delicious and beautifully presented. The service was impeccable - attentive without being intrusive. We could not, and would not have wanted to, find fault with anything. Thank you Christian and your staff for making us feel so welcome and for your wonderful hospitality. And thank you for the chocolate birthday cake you gave to one of our number, but we had to take it home as we could not possibly have eaten another mouthful! We shall return soon.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Service
Helpful?
16 Thank MoonstoneLuxor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, October 22, 2013
Thank you for your lovely review. Your comments are really important to us and we are so happy that you enjoyed your lunch in the Italian restaurant.
It was a pleasure to receive your positive review. We hope to see you and your friends again in the near future so that we can give you another memorable experience dining with us…
Kindest regards
Alison
Guest Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 18, 2013

We stayed in this Hotel overlooking the Nile. Fantastic views of the Nile, excellent service and staff were extremely helpful. Beds are excellent - no sagging in the middle. Would highly recommend this Hotel.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank lindie11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, October 22, 2013
It was a pleasure to read your review and we are pleased that you had a wonderful
stay with us. Thank you for taking time to place your valued comments. We hope that you will return should your travels bring you to Egypt again…
Kindest regards
Alison
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 30, 2013

We stayed here in April/May 2013 and found that the best thing about the hotel was the service. It claims to be a 5 star hotel but we found certain items missing which I would expect at a 5 star hotel i.e slippers, bath robes.

The Thai restaurant at the Steigenberger served up some nice food but the other restaurants were poor. I would recommend one of the local restaurants as there are a couple of decent ones in the area.

The room itself was of a good standard and clean and the sleep quality very good. The location was great to get around Egypt and there is a tour operator opposite the hotel- very useful!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jaimini82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, October 3, 2013
Many thanks for your review here on Trip Advisor .It was nice to know that the service met your expectations. We sincerely apologize for you not receiving the amenities that you mention. We would have certainly obliged if you had requested these items.
The missed items that you highlight in your review are available in all of our “superior” rooms
Also, we apologize if the restaurants that you mention did not meet your expectations. We strive to ensure that all our guests are entirely satisfied at every restaurant and we always improve on any negative feedback when notified by our guests.
However, despite this issue it appears that you had a wonderful stay with us and we hope that you will return sometime in the future.
Kindest regards
Alison
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed September 23, 2013

I will be returning to the hotel again in a couple of weeks and I cannot wait to get myself spoilt once again by the attentive, understand and patient members of staff, they make you feel like an extended family member.
The rooms are clean, spacious, comfortable, well equipped and very well look after by a fantastic room service staff.
I will review the hotel again after my stay, but I am certain everything will be extremely positive, I can't wait to get there.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank 186337Geoff1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, October 3, 2013
Thank you Geoff for your pre-holiday review!
Its appears that you are looking forward to returning to your second home here at Steigenberger.As always, we will look forward to seeing you once again and will give you the best possible service…
Nile Palace awaits you!
Kind regards
Alison
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Placentia, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 14, 2013

Our stay at the Steigenberger in Luxor was nothing less than FANTASTIC!! We were treated like "family" every single day. The rooms are very comfortable (get a Nile view room on the 3rd or 4th floor...it's a wonderful view day or night), the service is absolutely the best, and the food and drinks are excellent. During these trying political times in Egypt, the Luxor area is quite safe. In the 8 days that we were there (and visiting many historical sites from Luxor to Abu Simbal), we did not experience any dangerous moments. The people of southern Egypt need tourists badly....especially the Luxor to Abu Simbal area. Tourism is really all they have to offer the visitor in order to feed, house, and clothe their families. You will not be disappointed with all of the temples, tombs, and other archaeological finds. The trip is well worth every Egyptian pound.

Room Tip: Nile view rooms are the best to book....or, the suites facing the Nile. Sitting on the balcony early...
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
17 Thank GlobalGalloper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, October 19, 2013
It was lovely to receive your review so promptly…and also a pleasure to host such a nice couple like your selves in our hotel. On meeting you on several occasions during your stay with us it appeared that you were delighted with the hospitality which you received both in and outside of the hotel. It was reassuring to learn that you felt safe and enjoyed the history which Egypt including Luxor is so famous for. As an American couple travelling to Egypt it was a joy to know that you had a peaceful and relaxing holiday!
We hope that you and your wife Jean will return, as you mentioned prior to your departure. You will certainly be welcomed back as part of our family here at the Steigenberger! Thank you for your outstanding review it is much appreciated.

Kindest regards
Alison
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cheltenham, glos
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed September 10, 2013 via mobile

We had the pleasure of staying here for one week after a week on the nile in june 2012 - I'm only writing my review now as have only just realised I didn't do it at the time! We had already been pleasantly surprised by the food quality, cleanliness and pleasantness of staff on the cruise but this hotel was something else. It called itself 5 star and it really was. We upgraded to a nile view room (which I cannot recommend enough) which had a huge balcony from which to watch the beautiful sunsets of an evening and it also came with a huge bed which was so comfortable I would have loved to bring it home! The room and indeed all areas of the hotel were spotless and the staff were all very friendly and helpful and clearly took great pride in working there. We did only eat breakfast at the hotel simply because we wanted to explore but that also leads me on to another point that the hotel is brilliantly located if you do want to eat out as most nice restaurants were pretty much just across the road. That said, breakfast at the hotel was lovely and I expect other meals would also meet the standards set everywhere else. We absolutely loved our stay here and as soon as we can get back to luxor this is where we'll stay. Incidentally, I know we were there before things got really 'bad' in Egypt but tourists were already staying away - elections were on while we were there but we felt completely safe the entire time.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank slv30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, September 14, 2013
Many thanks for your kind review.
We are delighted that you had a good stay with us and we do hope that you will return again.
Thank you for mentioning the amenities within our hotel.
It is always lovely to receive comments from our guests residing in the USA.
Nile Palace awaits your return!!
Kindest regards
Alison
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Steigenberger Nile Palace Luxor

Property: Steigenberger Nile Palace Luxor
Address: Khaled Ben El Walid Street, Luxor 85111, Egypt
Phone Number:
Location: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Luxor
#3 Business Hotel in Luxor
#3 Romantic Hotel in Luxor
#3 Family Hotel in Luxor
#4 Luxury Hotel in Luxor
Price Range (Based on Average Rates): $
Hotel Class:5 star — Steigenberger Nile Palace Luxor 5*
Number of rooms: 304
Official Description (provided by the hotel):
Welcome to Our Steigenberger Nile Palace Luxor Hotel, It is a 5 stars hotel has a unique location amidst relics of a 7000-years-old civilization, in the heart of Luxor, only 1.5 Km. From the temple of Luxor and 10 Km. From Luxor Airport. Guests can enjoy a marvelous view of the mighty Nile in addition to the cliffs of the Theban Mountains on the western bank where the valley of kings and Queens lie. The hotel offers a variety of service and facilities, 11 conferences and break out rooms that can host up to 2000 participants, among other things. ... more   less 
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Also Known As:
Steigenberger Nile Palace Luxor Hotel Luxor
Steigenberger Nile Palace Hotel Luxor
Nile Palace Luxor
Luxor Steigenberger Nile Palace
Le Meridien Luxor
Nile Palace Hotel Luxor

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