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“Portia O” 5 of 5 bubbles
Review of Steigenberger Nile Palace Luxor

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Steigenberger Nile Palace Luxor
Ranked #5 of 58 Hotels in Luxor
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Portia O”
5 of 5 bubbles Reviewed February 22, 2013

Just came back from an excellent holiday in Luxor staying at the Nile Palace hotel. I was a little worried before going with regards to recent trouble in Cairo but I need not have worried at all. The town was a little quiet as others must have had similar worries but what a mistake!! The hotel was excellent the staff could not be more helpful and the location and services were top class. The main restaurant overlooks the Nile and breakfast was particularly good with a wide range of different foods and attentive helpful staff. Don't be put off going to Egypt it is a great place and this hotel was excellent.

Room Tip: I chose a room overlooking the inner square of the hotel (rather than a Nile view room) where restau...
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  • Stayed February 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Portia O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, February 24, 2013
It was nice to know that you felt very safe in Luxor despite the recent troubles in far away Cairo.
We are also delighted that you found all aspects of our hotel to be of an excellent standard.Thank you inparticular for mentioning the very good breakfast choice that we provide,we really do try to accomodate everyones needs/tastes.
It is so important that guests like yourselves leave our hotel with nothing but good memories and so important to us that all the comments are positive concerning our staff and service provided.
Kind regards
Alison
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,845 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (472)
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English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed February 19, 2013

Had great trip to Luxor in February- particularly helped by this relaxing hotel - breakfast was a really good range of choices while sitting looking over the Nile. The rooms were large and comfortable and the staff more than willing to help with anything. I've never written a review before but was prompted by the situation in Egypt putting people off - don't let it. This was a great holiday and an excellent hotel

Room Tip: Rooms overlooking the Nile are more expensive but a great way to start and end the day. My friend ha...
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  • Stayed February 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, February 24, 2013
It was a pleasure to hear that you experienced a great trip and stay with us at Steigenberger.
Thank you for placing your review here on Trip Advisor .We hope that future guests will read your comments and take into account that Luxor really is a safe and wonderful place to visit!
We hope that you will return and enjoy more of the memorable views of the Nile.
Kind regards
Alison
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed February 17, 2013

Fantastic hotel on the nice, great views, rooms, food, entertainments and memories. I will go back one day and I will stay here.

Thank you.

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank ricky0007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed February 17, 2013

This is a typical international style hotel. Absolutely no complaints but also nothing memorable.
After having been touring for 15 days the hotel was very relaxing located on the banks of the Nile.
The hotel is about 15-20 minute walk from the centre but it is a pleasant walk along the corniche.
With tourism down there is a lot of pressure to choose one taxi or horse drawn carriage over another operator.
We found the taxi's e.g. Mr Fish and Mr Chips located outside the hotel were honest and there was no pressure.

Room Tip: Nile side rooms are significantly more expensive but are obviously more pleasant.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Geoff A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, February 19, 2013
Thank you for your review.
It was nice to hear that you enjoyed a relaxing holiday following your tours of Egypt.
As you highlight in your comments,we hope that the tourists levels will improve in the near future.As we are post revolution here in Egypt ,the situation should improve,God willing.
We hope to have the continued support from guests like yourselves as Luxor is a safe and beautiful city filled with masses of historical delights...
We invite you to return for another holiday should your travels bring you this way again!!
Kind regards
Alison
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portugal
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed February 17, 2013

Stayed here for a couple of nights in February 2013. Couldn't be happier with the choice. The hotel looks really nice, the room was both great and a great deal (it didn't have a Nile view, which would be even better), everyone was nice (which is apparently a constant, at least *within* the hotel premisses, all around Egypt), and the breakfast was very tasty. Watch out for the happy hour at the hotel bars - the view over the Nile at sunset in their balcony is something else...
The only issue I would point out with the hotel is that it's a 15-to-20 min walk from the town centre. Not that that's bad in itself, but it always implies having somebody trying to sell things to you (or just overpaying for a taxi) on the way there - which is something particularly true of Luxor, one of the places most affected by the loss of tourists due to the current political/economic/social unrest - not that any of this unrest is visible as one walks around the city, which I did, for miles and miles, either during the day or at night.
In short, unless there was an even better deal at another 5-star hotel nearer to the centre (and that would always depend on the hotel in question), it's hard to think of a better place to stay in Luxor.

  • Stayed February 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank thormigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, February 19, 2013
Thank you for your positive feedback.
A review like yours is so encouraging for the team here at our beautiful Steigenberger Nile Palace.It appears from reading your review that you enjoyed all aspects of the hotel. It was delightful to learn that you took advantage of our special offer 'happy hours' in the bars within the hotel.We offer this to our guests so that they may relax or 'chill out' undisturbed on our panoramic Nile lounge bar terrace and absorb the breathtaking sunsets across the river Nile...
It was reasurring for us to read that you understood and sympathized with the situation in Egypt at present regarding the unwanted 'hassle'.However, this did not seem to spoil your ventures outside the hotel as you mention.
We are pleased that you made the best choice of staying with us at Nile Palace!!
We invite you to return at any time...
Kind regards
Alison
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hereford, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed February 17, 2013

Stayed for 2weeks from 30th Jan 2013 and had a wonderfully relaxing stay. The staff are attentive, polite and very helpful and the hotel is very clean and comfortable. we had requested a Nile view room and got just that - room 321 has great view of the Nile and is west facing so great for sunsets too.
Also requested breakfast in room day after arrival as my Wifes birthday and this was tremendous "feast" - followed later by a cake which was a lovely touch.
Pool area is excellent & spotlessly maintained by Ashraf - a lovely guy always happy to chat and make sure you are comfortable.Just like all the other staff we encountered !!
Alison & Veronica on Guest Relations Desk extremely helpful and knowledgeable and daily room service ensured room kept spotlessly clean with daily sheets/towels change.
Breakfasts were very good with a great selection - including Porridge - which was extremely good. Dinner was slightly dissappointing for those of us on half board as the hotel was less than 49% full so dinner was a set menu albeit with some choice it was not up to standard of the buffet. We did howevr get a 40% discount in the on-site Italian & Lebonese restaurants which were good.
Would ( in fact already have ) recommend to friends and family

Room Tip: Rooms from 10 to 25 on each floor will have best views of sunsets over Nile
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank rudders064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, February 19, 2013
Thank you very much for sharing your experience.It really means a great deal to us when our guests leave happy and inspired.
Thank you for mentioning our friendly and helpful staff,it is always a pleasure for us to receive a positive review.I am sure that your comments will be more than appreciated.
It was lovely to hear that you enjoyed the arrangements that we made for your wifes birthday breakfast feast! I am sure that these wonderful memories of your holiday will stay with her.
It was our pleasure to host such a lovely couple in our hotel and we would like to meet you again sometime in the future...
Kind regards
Alison
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed February 12, 2013

The hotel is good and has a good deck over the Nile. Swimming pool is also good and the internal hotel square has night shows with egyptian culture. There are also 4 types of restaurants inside the hotel. Breakfast is average. It is not a bad hotel, rooms are clear and service is good. However, it is time to have a refurbishment in the hotel because it is becoming a little bit old. It is conveniently located in the main avenue, but going out is difficult because sellers will not give a break (but it is all over Egypt).

Room Tip: Ask for a room with view to Nile.
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Marcelo_Scarcelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review, February 13, 2013
It was very kind of you to place your review on Trip Advisor.Thank you for mentioning all the amenities that we offer including the restaurants/entertainment.We are glad that these met your expectations.
However, we are sorry you feel that the hotel is in need of refurbishment and if we can improve in any areas we feel appropriate we will do so.
It seems that you understand and sympathize the hard times (post revolution) that Egypt is suffering by your comments regarding the attention received outside of the hotel.
We invite you to return at any time and enjoy another weeks stay with us.
Thank you for your feedback...
Kind regards
Alison
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Steigenberger Nile Palace Luxor

Property: Steigenberger Nile Palace Luxor
Address: Khaled Ben El Walid Street, Luxor 85111, Egypt
Phone Number:
Location: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Luxor
#3 Romantic Hotel in Luxor
#3 Family Hotel in Luxor
#3 Business Hotel in Luxor
#4 Luxury Hotel in Luxor
Price Range (Based on Average Rates): $
Hotel Class:5 star — Steigenberger Nile Palace Luxor 5*
Number of rooms: 304
Official Description (provided by the hotel):
Welcome to Our Steigenberger Nile Palace Luxor Hotel, It is a 5 stars hotel has a unique location amidst relics of a 7000-years-old civilization, in the heart of Luxor, only 1.5 Km. From the temple of Luxor and 10 Km. From Luxor Airport. Guests can enjoy a marvelous view of the mighty Nile in addition to the cliffs of the Theban Mountains on the western bank where the valley of kings and Queens lie. The hotel offers a variety of service and facilities, 11 conferences and break out rooms that can host up to 2000 participants, among other things. ... more   less 
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Also Known As:
Steigenberger Nile Palace Luxor Hotel Luxor
Steigenberger Nile Palace Hotel Luxor
Nile Palace Luxor
Luxor Steigenberger Nile Palace
Le Meridien Luxor
Nile Palace Hotel Luxor

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